Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,243 reviews
5 stars
431
4 stars
251
3 stars
190
2 stars
95
1 star
276
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
Cleanliness
The location was often described as dirty, with reports of sticky floors and unkempt dining areas.
Order Accuracy
Several reviews highlighted problems with order accuracy, including receiving incorrect items or missing components.
- DBDacoda Bledsoe6 days ago5.0Wife and I grabbed our normal Biggie Bags for lunch and it was great as always! This location is top notch plus it's attached to a Pilot!
- TSTyler SharplesOct 30, 20255.0I came through after a bad experience at the other Wendy's and the folks here treated me well, and made sure my food was fresh and hot! AND they had a chocolate frosty! Win! Thanks y'all!
- IMINVA MotoOct 27, 20251.0Decided to stop and get some food on my way from work. I ordered a double bacon eater with lettuce and tomato as a large combo not only did my sandwich not have tomato or lettuce. The buns were soggy. My fries were overcooked and not salted and I got a medium Dr Pepper. I didn’t notice until I was 5 miles away on the highway
- RWRich WheelerOct 18, 20251.0Pulled up to the drive through, response was welcome to Pizza Hut were no longer serving anything.. Then ask for a small cone served in a chile bowl for our dog like we always do and get told they can’t do that because it leaks. Chile’s hot and it don’t leak. Never return there again
- DYDarius YoungOct 18, 20253.0Young man was very nice. Chilly was great.
Frequently Asked Questions About Wendy's
Is Petro Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Benton Harbor, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Benton Harbor, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 925-6447.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Petro Ii Wendy’s serve breakfast?
Yes, this Wendy’s location in Benton Harbor, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 1860 East Napier Avenue?
The drive-thru is open daily from 6:00 AM to midnight.
Does the Wendy's location in Benton Harbor offer breakfast?
Yes, this location serves breakfast with options like combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
Does this Wendy's location have drive-thru and delivery services?
Yes, it offers dine-in, drive-thru, takeout, and delivery where available.
What payment methods are accepted at Wendy's on East Napier Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call (269) 925-6447, reach customer care at 888-624-8140, use the live chat on Wendy's contact page, or complete the customer satisfaction survey online.
Where can I find Wendy’s menu prices and nutrition information?
Menu prices and nutrition details are available at order.wendys.com and the Wendy's mobile app under each menu item.
What are some nearby places where I can fuel up or shop before visiting Wendy’s?
Nearby you will find Pilot Travel Center, Napier Shell Food Mart, and Shell gas stations for fueling and convenience shopping.
Are there any lodging options close to Wendy’s for travelers?
Yes, nearby hotels include Hampton Inn & Suites Benton Harbor, Rodeway Inn, Super 8 Benton Harbor, and American Inn for convenient accommodation.
Is there public transportation nearby Wendy's for easy access?
Yes, Greyhound Bus station and Greyhound Bus Stop at Flying J Travel Plaza are nearby, making it convenient to reach Wendy's.