Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,255 reviews
5 stars
438
4 stars
252
3 stars
190
2 stars
95
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times for food.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or poorly prepared items.
Staff Attitude
Staff friendliness varied; some customers highlighted excellent service, while others experienced rudeness and lack of professionalism.
Cleanliness
The location was often noted as dirty, with issues like puddles and unsanitary conditions reported.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
- ABAngelo BaroneDec 25, 20255.0They were slammed Xmas evening. The food understandably took 45 minutes to get out. Manager was cool about it and basically tripled our order.
- MAMatthew AchenbachDec 16, 20251.0They had music blaring so loud you couldn't hardly hear the person at the counter. The music was full of racial slurs and profanity. I will never go back
- POPrism OpticalDec 15, 20251.0Waited for 3 sandwiches for over 20 minutes. Don't stop there.
- RCRyan CoonsDec 12, 20255.0Food came out fresh and well prepared, it was fast, and Kevin who was working the register was friendly and very professional.
- HPHeather PontruffDec 11, 20251.0Watch your soul die while being late for life as a whole while your mobile order takes an hour to get to you. Never again!
Frequently Asked Questions About Wendy's
Is Petro Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 1860 East Napier Avenue?
The drive-thru is open daily from 6:00 AM to midnight.
Does the Wendy's location in Benton Harbor offer breakfast?
Yes, this location serves breakfast with options like combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
Does this Wendy's location have drive-thru and delivery services?
Yes, it offers dine-in, drive-thru, takeout, and delivery where available.
What payment methods are accepted at Wendy's on East Napier Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call (269) 925-6447, reach customer care at 888-624-8140, use the live chat on Wendy's contact page, or complete the customer satisfaction survey online.
Where can I find Wendy’s menu prices and nutrition information?
Menu prices and nutrition details are available at order.wendys.com and the Wendy's mobile app under each menu item.
What are some nearby places where I can fuel up or shop before visiting Wendy’s?
Nearby you will find Pilot Travel Center, Napier Shell Food Mart, and Shell gas stations for fueling and convenience shopping.
Are there any lodging options close to Wendy’s for travelers?
Yes, nearby hotels include Hampton Inn & Suites Benton Harbor, Rodeway Inn, Super 8 Benton Harbor, and American Inn for convenient accommodation.
Is there public transportation nearby Wendy's for easy access?
Yes, Greyhound Bus station and Greyhound Bus Stop at Flying J Travel Plaza are nearby, making it convenient to reach Wendy's.