Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Benton Harbor Subway® Restaurant at 2004 S M 139 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, lack of greetings, and unhelpful attitudes.
Food Quality
Many customers reported dissatisfaction with food quality, including insufficient ingredients, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty environments and unkempt food preparation areas.
Operational Issues
Customers frequently noted problems with the store's operating hours, including early closures and unavailability of menu items.
Management
Feedback indicated a lack of effective management, with complaints about employee behavior and overall store operations.
VS
Vytas Sapiega
Jan 16, 2026
2.0
Worse than usual subway - despite indoor dining there is no public bathroom (which lady announced with great pride as if it is normal thing).
Initially gave 3 stars for food but that was before I opened it. Have not seen such poorly made wrap in a long time.
JC
Justin Canniff
Jan 12, 2026
1.0
Order sub with less mayo and this is waht I get more mayo
AA
Angel A
Jan 5, 2026
1.0
Walked in at 9:20 and they close at 10 for them to tell me that they can’t make me a sandwich.. lazy workers all around Benton harbor.. hire people that eat to work . Horrible
MU
Marshall Underwood
Jan 3, 2026
1.0
I am completely disappointed in this store! They are trying to rob customers that order online by only providing half of the meat for the sandwich. When I called the store, the manager argued with me about it and was very rude. I buy the same sandwich made the same way each time and now this store tried to give me half the meat! Can't believe how low this store is getting since the new people took over, truly pathetic!! I would avoid this store at all costs!! Plus it smells now, what's up with that??
TM
Trinity McClernan
Dec 21, 2025
2.0
The picture included is the extra sauce that was simply around my sandwich. It was DRIPPING Baja chipotle sauce, so much on there that it gave me heartburn. I’m really not usually one to complain about things, but this is kinda ridiculous.
As a former Subway employee, a standard serving of sauce should be 3-4 swipes across the whole sandwich. Whoever is doing 10+ back there needs to STOP.