Brand Certified
McDonald's
3.0(2507 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2020 Pipestone Rd, Benton Harbor, MI
49022, United States
Certified by McDonald's • Mar 01, 2026
(269) 926-7600
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,507 reviews
5 stars
643
4 stars
423
3 stars
475
2 stars
267
1 star
699
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and lobby, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and dining areas, contributing to a negative dining experience.
Staff Attitude
Customers noted rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer service.
- JFJames FlowersFeb 18, 20261.0Every time I go to the drive through, I sit for five to ten minutes, while the other lanes get taken care of and I get ignored.... the employees here need to learn how to do their job.And get the food right when they hand you your bag, instead of handing it to the person in front of you
- RARick AllenFeb 17, 20265.0Used drive-thru-friendly employees
- TKThomas KilleenFeb 16, 20265.0Guy at the drive through window was very nice and welcoming. Nuggets, fries, and McChicken were super fresh and hot. Overall good, quick service.
- DSDerrick D. Simmons Sr.Feb 5, 20261.0Stood in lobby for 30 minutes and was late to my father's funeral. Forgot my order totally.
- MGMoshay GoekeFeb 2, 20261.0They always get me food wrong terrible employees terrible service terrible management corporate needs to come in and redo this place
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald’s Benton Harbor on weekdays?
McDonald’s Benton Harbor is open from 5:00 AM to 11:00 PM Monday through Thursday, and until 1:00 AM on Friday.
Does McDonald’s Benton Harbor offer delivery services?
Yes, delivery is available daily from 6:00 AM to 10:30 PM, including same-day and no-contact delivery options.
Can I order McDonald’s Benton Harbor food through a mobile app?
Yes, you can order via the McDonald’s App, available on both Apple App Store and Google Play Store.
What payment methods are accepted at McDonald’s Benton Harbor?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service at McDonald’s Benton Harbor and what are its hours?
Yes, the drive-thru is open daily. Hours vary slightly, opening as early as 4:00 AM on weekends, and closing between 11:00 PM and 1:00 AM depending on the day.
Where is McDonald’s Benton Harbor located?
It is located at 2020 Pipestone Rd, Benton Harbor, MI 49022, USA.
Are there any hotels nearby McDonald’s Benton Harbor for visitors?
Yes, Holiday Inn Express & Suites Benton Harbor and Red Roof Inn are nearby hotels visitors can stay at when visiting McDonald’s Benton Harbor.
What local attractions can I visit near McDonald’s Benton Harbor?
St. Joseph Beach at Lake Michigan is a nearby park and beach where customers can relax before or after their visit.
Are there other dining options close to McDonald’s Benton Harbor?
Yes, nearby restaurants include Asian Grille Buffet, Applebee’s Grill + Bar, Sophia’s House of Pancakes, and Sabroso Mexican food.
Does McDonald’s Benton Harbor provide WiFi and mobile ordering services?
Yes, McDonald’s Benton Harbor offers WiFi, mobile ordering, and mobile offers among its services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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