Jimmy John's

4.0

402 reviews

Business Details

Sandwich Restaurant

Jimmy John's

985 E Napier Ave, Benton Harbor, MI

49022, United States

Monday9:00 AM - 9:00 PM

Tuesday9:00 AM - 9:00 PM

Wednesday9:00 AM - 9:00 PM

Thursday9:00 AM - 9:00 PM

Friday9:00 AM - 9:00 PM

Saturday9:00 AM - 9:00 PM

Sunday9:00 AM - 9:00 PM

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4.0

402 reviews

5 stars

226

4 stars

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1 star

AI-generated from recent customer reviews

Many customers reported slow service, especially in the drive-thru, with several noting it was not 'freaky fast' as advertised.

While some customers praised the freshness and taste of the sandwiches, others complained about missing ingredients and inconsistent portion sizes.

Feedback on customer service was mixed; some praised friendly staff, while others reported rude interactions and poor handling of issues.

Customers expressed disappointment with the lack of indoor seating and amenities at the new location compared to the previous one.

BB
Ben
Dec 24, 2025
5.0
The absolute best deli I've been to in years! This isn't like other Jimmy John's!
NS
Nancy Sinclair
Dec 15, 2025
5.0
Always fast service and tasty sandwiches. We went through the drive-thru at this location.
DB
Dacoda Bledsoe
Nov 18, 2025
5.0
Amazing experience at this location as always! Been coming here for years and have NEVER had an issue. The quality of service and food here is great!
JP
Juicy P
Nov 14, 2025
1.0
Went to Jimmy John’s last night and a young guy was playing on the phone and didn’t give me my food. I won’t be coming back
EE
Erin
Nov 4, 2025
2.0
So incredibly slow! Definitely never freaky fast!