Dunkin'

3.9
291 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Benton Harbor, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2680 Michigan 139, Benton Harbor, MI
49022, United States

Hours

Reviews

3.9
291 reviews
5 stars
182
4 stars
22
3 stars
18
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly and efficient staff while others experienced rude and inattentive service.

Cleanliness

The location is generally noted for being clean, though some reviews mentioned unsanitary conditions and issues with restroom access.

Product Quality

While many customers enjoyed the fresh donuts and coffee, there were complaints about stale products and incorrect orders.

Staff Attitude

Feedback on staff attitude varied widely, with some customers highlighting friendly interactions while others reported unprofessional behavior.

Order Accuracy

Several reviews indicated issues with order accuracy, particularly with drinks and food items not matching what was requested.
  • NF
    Nichole Fisher
    Nov 14, 2025
    5.0
    Love the coffee guys. Never disappointed with the service or coffee
  • HC
    Hannah Couldry
    Nov 10, 2025
    5.0
    Absolute best crew that work at the one in Benton Harbor! Always so sweet and remember you! All the DD in this area though have really good people and really make you feel welcomed.
  • BA
    Beau Allard
    Oct 20, 2025
    5.0
    We needed donuts and coffee for a large meeting and the staff made it happen very quickly. Clean and professional. I am not a donut person but everyone enjoyed. Their large coffee box was actually not bad.
  • GG
    Grace
    Oct 7, 2025
    5.0
    It's like they brought the old dunkin donuts we all loved back. They had everything you wanted , FRESH donuts with a great selection , ice cream cakes, all kinds of ice cream selection and very helpful, outgoing, friendly staff. I will definitely be returning.
  • EI
    Erika Ibarra
    Sep 10, 2025
    1.0
    If I’m ordering my drink/coffee to my liking it should be made just like I want it. To proceed to make it not how I want especially when he asked me more than once if that’s exactly how I wanted it and was completely disregarded very disappointing I’ll just take my business back to Biggby

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Benton Harbor, MI?

Dunkin' in Benton Harbor is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.