Location.com logo
Brand Certified

Arby's

4.0
(1058 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

890 E Napier Ave, Benton Harbor, MI
49022, United States
(269) 925-8497
http://www.arbys.com/locations/us/mi/benton-harbor/890-e-napier-ave/store-8161
GoogleFacebookInstagramTwitterLinkedInTikTokPinterest

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
890 E Napier Ave, Benton Harbor, MI
49022, United States

Hours

Reviews

4.0
1,058 reviews
5 stars
513
4 stars
255
3 stars
143
2 stars
45
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, others noted issues with food preparation and order accuracy.

Staff Performance

Feedback on staff was mixed; some praised friendly service while others criticized lack of attentiveness and professionalism.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
  • TH
    Terri Hill
    Feb 13, 2026
    1.0
    I ordered the roast beef sandwich box and they gave me a fish sandwich box. I didn't realize until I was home.
  • CR
    Craig Reynolds
    Feb 2, 2026
    3.0
    Was ok - was quick
  • CJ
    Cassie Jackson
    Jan 10, 2026
    1.0
    We went through the drive through and ordered one sandwich and one fry. I pulled around to one car at the window in front of me. Then proceeded to wait for 13 minutes for that car to get their food. When I pull up to the window I pay for my order. Then as I am saying how this food should be done since we waited forever already, they then come to the window and ask me to pull forward. This is 16 minutes in the drivethrough for one sandwich and one fry. No. I will not pull forward I need a refund. This is the 3rd time at Benton Harbor Arby's we have had a terrible experience.
  • VD
    Vincent DesJardins
    Dec 3, 2025
    5.0
    Staff was very friendly, professional and quick.
  • DT
    Donna Turner
    Oct 7, 2025
    5.0
    Awesome Arby's! I drive by 2 Arby's to go to this one because the food is fresher and you get whole pieces of roast beef not scraps. Friendly staff too!!
Read more reviews on Google

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
Apple
+100
Others