Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.
Management Concerns
Customers expressed dissatisfaction with management's handling of staff and operational issues, suggesting a lack of oversight.
Customer Experience
Overall, the dining experience was frequently described as disappointing, with many customers vowing not to return.
TT
Tiffiny
Dec 18, 2025
1.0
I just left a review an I came back to update it vuz this time I decided to call. I usually dont complain an just take the hit. Buttons time I called. Im so tired of this wendys fr. I love a good wendys meal sometimes. But this place man. Ive seen some shit. Heard some shit. An they always messing up my orders. But this time I spoke to a lady named Sandra. She was so nice. I gotta give a shout out. She put me diwn for a replacement meal. An was so sweet. Im hungry as hell. Got a hard bun on my chicken sandwich no sauce no nothin on it. I was so mad. But I called in late to. An surprise they answer. Sandra your customer service is top tier. Yall better give her a raise. Even my coke. Was a diet coke. Like the entire order was messed up for the 100th time. Ive literally never had yall get 1 of my meals right sense I moved here. An I wont be rude to yall or demand anything be done. It is what it is. But yall would be pissed if you spent mo ey on shit that wasn't right so do better. Fr. If u dont like the job. Don't take it out on customers. An yall better be treating Sandra real good up there. Lol fr.
GB
Grownman Blesssd
Dec 5, 2025
1.0
Absolutely Horrible Experience. Says They're Open In Drive Thru. It Is 11 O Clock And Im Driving For Uber. No Customer Service All Of a Sudden System Is Down. COMPLETELY Horrible This Business Should Be Closed. NO One Want To Work. NO One Has Work Ethic Any More Or Even Cares To Have It/ Customer Service. WHAT If I Treated Them The Way the Treat Me. Everyone Wants To Eat The The Customers Food and Waste Gas For The People That Actually Wants To Work For The Public.
AH
alexis harrison
Nov 29, 2025
1.0
Yeah never again. Food is gross girl at the window during evening shifts with the curly hair rude as hell customer service is clearly not for you🥲every single time even with months between visits service and food an issue will not be returning will gladly drive to a farther location. I would have left 0 damn stars of if I could . I get it it’s fast food but do better
MW
Mike Wright
Nov 26, 2025
1.0
Literally every single time I order from or go to this establishment something is wrong. Every. Single. Time. Worse fast food place in the area. Worse than the Taco Bell on Michigan Ave in Ypsilanti. Clearly management don't do anything or care or this wouldn't happen LITERALLY every single time.
ST
Stephen Toth
Nov 24, 2025
1.0
Manager refused to remake a pick up order after handing out to somebody else
Lying claiming somebody else also had the same order around 13:10hrs 11/24/25 before that she also deliberately tried to hand me a different order 🤦 beyond unprofessional
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 2181 Rawsonville Road?
The drive-through is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Belleville, MI serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's in Belleville currently open?
Yes! Wendy's at this location is open and committed to serving quality food every day.
How can I provide feedback or contact this Wendy's location?
You can call them directly at (734) 484-4411 or reach out to Wendy's Customer Care via their Contact page or Live Chat. You may also fill out their Customer Satisfaction Survey referencing your receipt details.
Where can I view the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://order.wendys.com or via the Wendy's mobile app by selecting this location.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where supported. Use the Wendy's app or visit order.wendys.com and enter your delivery address to confirm availability.
What fast food restaurants are nearby to this Wendy's?
Nearby fast food options include KFC, McDonald's, Taco Bell, Burger King, Manhattan Fish and Chicken, and Pizza Hut, offering various menu choices for visitors in the area.
Are there any convenience stores or gas stations near Wendy's at Rawsonville Road?
Yes, Speedway gas station and convenience store is close by, useful if you need fuel or snacks before or after visiting Wendy's.
What retail shops are near this Wendy's location that customers might visit?
Nearby retail stores include Payless ShoeSource, Char-She Beauty Supply, Kmart, Dollar Tree, and My Mobile of Ypsilanti. Customers often combine shopping trips with dining at Wendy's.