Wendy's

2.8
1071 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2181 Rawsonville Road, Belleville, MI
48111, United States

Hours

Reviews

2.8
1,071 reviews
5 stars
255
4 stars
163
3 stars
138
2 stars
98
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Management Concerns

Customers expressed dissatisfaction with management's handling of staff and operational issues, suggesting a lack of oversight.

Customer Experience

Overall, the dining experience was frequently described as disappointing, with many customers vowing not to return.
  • TT
    Tiffiny
    Dec 18, 2025
    1.0
    I just left a review an I came back to update it vuz this time I decided to call. I usually dont complain an just take the hit. Buttons time I called. Im so tired of this wendys fr. I love a good wendys meal sometimes. But this place man. Ive seen some shit. Heard some shit. An they always messing up my orders. But this time I spoke to a lady named Sandra. She was so nice. I gotta give a shout out. She put me diwn for a replacement meal. An was so sweet. Im hungry as hell. Got a hard bun on my chicken sandwich no sauce no nothin on it. I was so mad. But I called in late to. An surprise they answer. Sandra your customer service is top tier. Yall better give her a raise. Even my coke. Was a diet coke. Like the entire order was messed up for the 100th time. Ive literally never had yall get 1 of my meals right sense I moved here. An I wont be rude to yall or demand anything be done. It is what it is. But yall would be pissed if you spent mo ey on shit that wasn't right so do better. Fr. If u dont like the job. Don't take it out on customers. An yall better be treating Sandra real good up there. Lol fr.
  • GB
    Grownman Blesssd
    Dec 5, 2025
    1.0
    Absolutely Horrible Experience. Says They're Open In Drive Thru. It Is 11 O Clock And Im Driving For Uber. No Customer Service All Of a Sudden System Is Down. COMPLETELY Horrible This Business Should Be Closed. NO One Want To Work. NO One Has Work Ethic Any More Or Even Cares To Have It/ Customer Service. WHAT If I Treated Them The Way the Treat Me. Everyone Wants To Eat The The Customers Food and Waste Gas For The People That Actually Wants To Work For The Public.
  • AH
    alexis harrison
    Nov 29, 2025
    1.0
    Yeah never again. Food is gross girl at the window during evening shifts with the curly hair rude as hell customer service is clearly not for you🥲every single time even with months between visits service and food an issue will not be returning will gladly drive to a farther location. I would have left 0 damn stars of if I could . I get it it’s fast food but do better
  • MW
    Mike Wright
    Nov 26, 2025
    1.0
    Literally every single time I order from or go to this establishment something is wrong. Every. Single. Time. Worse fast food place in the area. Worse than the Taco Bell on Michigan Ave in Ypsilanti. Clearly management don't do anything or care or this wouldn't happen LITERALLY every single time.
  • ST
    Stephen Toth
    Nov 24, 2025
    1.0
    Manager refused to remake a pick up order after handing out to somebody else Lying claiming somebody else also had the same order around 13:10hrs 11/24/25 before that she also deliberately tried to hand me a different order 🤦 beyond unprofessional

Frequently Asked Questions About Wendy's

Is Rawsonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 2181 Rawsonville Road?

The drive-through is open daily from 6:30 AM to midnight (00:00).