Taco Bell

Reviews

• JS

  Joseph Schwierking

  2 days ago
  1.0
  Horrible service nasty inside they need to just shut this place down or move in new managers
• KL

  Kimberly Leedy

  Jan 3, 2026
  1.0
  If you cant keep your doors open during the day then yall need to shut the hell down. Everytime we come there the lobby is closed if you cant find workers then really close the place down!!!!
• LD

  Liam Duffy

  Jan 3, 2026
  1.0
  saw someone talk about night shift. and it’s true, the night shift are extremely rude, and made our orders completely wrong and barely filled our burritos etc. we were yelled at by an old man working the drive through, saying he almost voided our order just because we had a large order. no manners, no decorum from the two old people working there at night. need to be fired and talked to.
• JK

  Joshua King

  Dec 30, 2025
  3.0
  I don't typically write reviews, but my wife and I came here tonight and the service was horrible. Whoever was taking orders on the drive-thru tonight had an attitude, was extremely rude and grossly unprofessional. My wife and I don't like the Belleville Rd location at night, but both of us wish we had gone there instead tonight. We go here quite often and have never had such poor service.
• AC

  Adam Cogswell

  Dec 7, 2025
  1.0
  I've been going here for a couple years. Tonight was the breaking point for me. Service is always rude and short, so bad, that I downloaded the Taco Bell app just to avoid having to talk to the employees. Food was always a hit or miss but what Taco Bell isn't? Tonight I redeemed some points in the app for a Cheesy Gordita Crunch. If you have the app you know how much money you have to spend to get this item for free. Item came with two small chunks of beef, not even enough to fill the Taco.... No problem, I got myself a stacker I can steel some beef from. Open that up to find hardly any beef as well! So here I am, combining two items to try to make one decent item. By this point I'm frustrated enough to call the store. Now I have over 20 years experience in management, I know this places customer service and maybe I'm just curious how this manager will handle this. Tom was definitely defensive as soon as I started talking. Explained to me that they have been over serving people beef and they have been told to stop, and thats probably why I didn't like the portions. Sounds like a lot of excuses for bad management, sounds like Tom wasn't properly managing his employees and NOW is trying to fix the problem. So him and his employees passive aggressively take it out on the customers like some poor gaslighting relationship. Tom offered some solutions that involved me doing most of the leg work to make this right. He definitely didn't apologize or even care when asked for a corporate contact info, while escalating the situation and just having a real "I don't care" vibe the whole time. Management sets the whole tone for a place of business, this place definitely needs someone who cares leading the ship, because this place is sinking fast.

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