Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I stopped in tonight for a cheap dinner. The younger workers were either new or just super flustered. There were drink mishaps and it kinda set the tone for the rest of the order. I asked for the receipt on 1 order because the machine didn't give 1 and the boy was like it's OK we got it, I said yes that's great, I'd still like my receipt, he made me ask 3x then walked away? and had a lady come get it, which she did, no trouble and I appreciated her. Also they need to pay attention to what sauce is ordered, I ordered honey and got honey mustard which is disgusting. So some extra training needs to be done here for sure. They really acted like they never filled an order, ever, it was much more complicated then it needed to be, they didn't appear busy. They were nice though. I was being as patient as I could, I could tell they were flustered. But definitely pay attention to the sauces and when someone asks for their receipt, they shouldn't have to ask 3x to get it. I understand my order went through, but it's my copy, and my way of making sure all items ordered are present, which they weren't. We almost left without our shake. My food was good and they were nice and patient as well.
AP
Aidan Pierson
Apr 1, 2026
1.0
I went to this McDonald’s to get breakfast, the lady I spoke too on the drive through speaker just seemed like she just didn’t want to be there which I can understand but the real problem was when I was receiving my food. The blonde lady working the front window had me out my bag and 2 small smoothies I ordered 2 mediums, at first I asked her if they were small or medium just to make sure she said they are smalls, I then pick up my receipt and try to show it to her so I can get the right size and she completely told me off and said “just take it, I don’t know”. I just drove away I wasn’t trying to deal with it, it’s usually not a big deal if the order isn’t right because I know how it can be but it was slow, then I just got told completely off.
TM
Tracy McCarty
Mar 31, 2026
3.0
Was just at the drive through this morning. The young lady at the end window really should not be in that position. She needs better training in the customer service department. I had to tell her my coffee was on the counter in order to finish my order. No response what so ever. I could tell she did not want to be there at all. Never have I had this bad of service there.
SJ
Steph J.
Mar 29, 2026
2.0
Went through drive through, sat at the food window for 2 minutes then do they had to wait for food and my drink. They never even started my drink and since I had to wait for my food you would think it was hot, it wasn't it was barely warm.
RG
Random Guy
Mar 27, 2026
1.0
Service is shitty..seen a manager by the name of “linzi”I believe, was in the door entrance way smoking a vape and my child had to walk thru the smoke and then it took them 20 minutes to make a happy meal while the two young guys in the grill were working no one else was really doing much at all do better.
What are the regular operating hours of McDonald's at 3840 E Wilder Rd, Bay City?
McDonald's in Bay City is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it remains open until 1:00 AM.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery including same-day and no-contact delivery options.
Can I place an order through a mobile app for this McDonald's?
Yes, you can order using the McDonald's app available on both iOS and Android devices.
Is there a drive-thru available at this McDonald's?
Yes, this location features a drive-thru that operates with the same hours as the restaurant, open daily from 5:00 AM to midnight and until 1:00 AM on Fridays and Saturdays.
What types of payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this McDonald's.
What food options does McDonald's serve at this location?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Burger 81 and Bier Garten, both offering burger and American restaurant cuisine.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby places like Bay City Games & More for video games and electronics, or Rite Aid for pharmacy and convenience shopping, both within close proximity.
Are there transportation or car rental services near McDonald's?
Yes, Enterprise Rent-A-Car is nearby, offering car and truck rentals, which can be convenient for travelers visiting or dining at McDonald's.
Does McDonald's provide any rewards or offers?
Yes, McDonald's offers the MyMcDonald’s Rewards program where you can earn points for free food.
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