Wendy's

3.8
1015 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
821 North Euclid Ave., Bay City, MI
48706, United States

Hours

Reviews

3.8
1,015 reviews
5 stars
429
4 stars
248
3 stars
167
2 stars
57
1 star
114

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Quality

Feedback indicates a mix of friendly service and significant complaints about slow service, unresponsive staff, and rude interactions.

Food Quality

Several reviews mentioned cold or stale food, with some customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

Multiple customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted enjoyable menu items like salads and frosties.
  • JB
    Jordan Bieszke
    Dec 18, 2025
    1.0
    I found multiple pieces of hair in my cheese fry’s
  • GB
    Geno Brown
    Dec 14, 2025
    1.0
    A medium sized chili is now a large smh
  • AM
    Abagail Merrill
    Nov 11, 2025
    2.0
    My kids father and I was just there at 1:54pm on 11/11/2025. We got a biggie bag each. We had gotten home and realized that his whole crispy chicken sandwich was gone. Who messes up that bad? I finally had gotten no cheese on my blt crispy sandwich, but everytime we get food here, something is messed up. I did try to call many times after we got home but NO ONE ANSWERED THE PHONE! Why have a phone if you cannot answer it? No crispy chicken sandwich and no answer to the phone call. What a bad experience.
  • MA
    Mercedes Alinen
    Oct 31, 2025
    1.0
    I sat at the register for 5 mins while the employees all watched me but nobody came to take my order or say they will be right with me or anything. Will not come back
  • KE
    Kyle Enser
    Oct 17, 2025
    1.0
    Worst Wendy around. Never has potatoes., always short staffed. Orders constantly wrong. I went to the drive through today and 3 different people talked to me, no wonder the order messed up. I asked for a baked tater and got a "no we don't have any" very rude. Then ordered an asigo chicken sandwich and didn't even get bacon. Everytime I go here something sucks.

Frequently Asked Questions About Wendy's

Is North Euclid #4 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on North Euclid Ave.?

The drive-through at Wendy's located at 821 North Euclid Ave., Bay City, MI is open daily from 6:00 AM to 1:00 AM.