Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly from management.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about stale fries and unappetizing burgers.
Staff Attitude
While some staff were praised for being friendly and helpful, others were criticized for rudeness and lack of professionalism.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and lack of attention to customer requests were highlighted.
AM
Abagail Merrill
Nov 11, 2025
2.0
My kids father and I was just there at 1:54pm on 11/11/2025. We got a biggie bag each. We had gotten home and realized that his whole crispy chicken sandwich was gone. Who messes up that bad? I finally had gotten no cheese on my blt crispy sandwich, but everytime we get food here, something is messed up. I did try to call many times after we got home but NO ONE ANSWERED THE PHONE! Why have a phone if you cannot answer it? No crispy chicken sandwich and no answer to the phone call. What a bad experience.
MA
Mercedes Alinen
Oct 31, 2025
1.0
I sat at the register for 5 mins while the employees all watched me but nobody came to take my order or say they will be right with me or anything. Will not come back
KE
Kyle Enser
Oct 17, 2025
1.0
Worst Wendy around. Never has potatoes., always short staffed. Orders constantly wrong. I went to the drive through today and 3 different people talked to me, no wonder the order messed up. I asked for a baked tater and got a "no we don't have any" very rude. Then ordered an asigo chicken sandwich and didn't even get bacon. Everytime I go here something sucks.
RS
Renee Schoch
Oct 16, 2025
1.0
Would be 0 stars if possible! Waited inside for 30 mins for my food. At 25 mins I asked what was up, and the manager wouldn't even come to the counter. Sent an idiot who had excuses!
When she finally walked over, she couldn't even apologize for my wait!
NN
Nived Nitram
Oct 9, 2025
1.0
Never seen a drive thru so slow, sat behind 3 cars for over 20 minutes and they only got one vehicle through. And they only take one order at a time, I sat at the radio for over 5 minutes and nobody took my order so I left and canceled my mobile order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bay City, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bay City, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 686-6132.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does North Euclid #4 Wendy’s serve breakfast?
Yes, this Wendy’s location in Bay City, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on North Euclid Ave.?
The drive-through at Wendy's located at 821 North Euclid Ave., Bay City, MI is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in and takeout?
Yes, this Wendy's location serves dine-in, takeout, delivery where available, and has a drive-thru.
Does Wendy's on North Euclid Ave. serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy's food online for delivery or pickup?
You can order online via the Wendy's app or at order.wendys.com and select this location for delivery or pickup options.
What payment methods are accepted at Wendy's on North Euclid Ave.?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact Wendy's at this location for questions or feedback?
You can contact them directly at (989) 686-6132 or reach out through their Customer Care with live chat and survey options online.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
What are some nearby dining options to Wendy's on North Euclid Ave.?
Nearby dining includes Mr. Hot Dog, Arby's, Subway, Moe's Southwest Grill, KFC, and Old Great Wall Buffet, providing a variety of American, Mexican, Chinese, and sandwich options.
Are there local automotive services near Wendy's that customers might find useful?
Yes, nearby automotive services include Auto Value Bay City, George's Auto Repair, Valvoline Instant Oil Change, and Mister Car Wash, which may be convenient for vehicle needs before or after dining.
What nearby amenities are available for customers visiting Wendy's on North Euclid Ave.?
Customers can find nearby amenities like Euclid Motel for lodging, Sula's Family Hair Salon, and Total Wireless for mobile services, providing convenience around their visit.