Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
366 reviews
5 stars
206
4 stars
71
3 stars
31
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Smoothie Quality
While many customers enjoyed the smoothies, there were numerous complaints about inconsistency in taste and texture, with some smoothies being poorly blended or bland.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, including dirty restrooms and unsanitary conditions in the store.
Food Quality
Customers expressed dissatisfaction with the food quality, noting inconsistencies and instances of receiving incorrect or poorly prepared items.
Staff Attitude
There were mixed reviews regarding staff friendliness, with some customers praising the service while others reported rude or indifferent behavior.
- MSMary Sue5 days ago5.0Phenomenal work on Tuesday night. I walked in and there was almost a line out the door with only two people working. I’ve never seen two workers being so fast and efficient with getting orders out and still being in high hopes. They were both super sweet considering they had orders filling up there screens. Props to that boy and girl. Will be coming back to this establishment!
- KPKeeping up with the PetersDec 3, 20251.0food and smoothies are always bussin, but man when the service is shit each time you gotta make it known. If i’m paying debit, i shouldn’t have to go back to avoid giving a tip. literally happened again today; where my total was 32$ for 2 smoothie meals, and i use military discount to save a few $ and it literally tries to force you to give a 15% tip. shit is beyond me; and when i asked to refund it to give a custom tip not 15% basically my military discount was given to tip them! can’t be fixed or it’ll mess up the til, that is bullshit. Sick of these establishments forcing additional tips like goddamn let me be the one to make that decision, not have to fix it and be careful or i’m getting the tip included price. beyond disappointed with T smooth today, won’t be getting my business again.
- RRRainDec 2, 20253.0The atmosphere can be loud, but at times relaxing. The young employees however tend to be very forgetful at times, throughout 2024-middle 2025 I ate lunch there quite often, I counted 4 times I waited my entire 1hr lunch for my mobile order to be ready only to find out, I was overlooked. Honesty goes a long way these employees admitted to me all 4 times that I was either forgotten about or my order was labeled as ready when it was not done yet. This is why I no longer go here, 4 times running late back to work and also being hungry each time was enough to turn away from them.
- AHAmanda HardingSep 27, 20251.0Wasn't greeted when we walked in to get my online order. The food was mush, so much liquid..... wouldn't recommend.
- MWMelody WaltonSep 9, 20251.0Made both mine and wife's smoothie wrong....young kid with blonde hair (male) had attitude about remaking them.....said I guess so.....started slaming stuff around banging the smoothie mixers extra hard on the counter table....wasn't our fault they wasn't made right.......go in there 3 times a week for the same thing I know how they taste ....It wasn't a big deal that they weren't made correctly but definitely didn't need the attitude it was around 1:15 on 9/9/25...
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Bay City accept reservations?
No, Tropical Smoothie Cafe in Bay City does not accept reservations.
What are the regular dining hours at Tropical Smoothie Cafe in Bay City?
The cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 9:00 AM to 10:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and what are the delivery hours?
Yes, delivery is available from 8:00 AM to 9:45 PM Monday through Friday and Saturday, and till 8:30 PM on Sunday.
Can I order ahead for pickup or curbside at Tropical Smoothie Cafe?
Yes, you can order ahead using the app or online for in-cafe pickup or curbside pickup at participating locations.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late night meals.
What kinds of food and specialties does Tropical Smoothie Cafe offer?
The cafe specializes in smoothies, wraps, flatbreads, bowls, desserts, acai bowls, salads, quesadillas, kids food, and treats including many vegan and gluten-free options.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What is the dress code at Tropical Smoothie Cafe in Bay City?
The attire is casual at Tropical Smoothie Cafe.
What are some notable places near Tropical Smoothie Cafe in Bay City?
Nearby notable places include Domino's Pizza, Great Lakes Bay Orthodontics, North Pointe Plaza shopping center, and Souper Cafe.
How can nearby locations like Domino's Pizza and North Pointe Plaza enhance my visit to Tropical Smoothie Cafe?
After enjoying fresh smoothies and meals at Tropical Smoothie Cafe, you can conveniently visit nearby spots like Domino's Pizza for additional dining choices or shop at North Pointe Plaza, making your trip more versatile and convenient.