This is consistently for years the absolute worst location. I used to go here after class sometimes on the way home. I could be the only person in the drivethru and nobody in the restaurant but wait at least 15 minutes for my food. I just assume it's because they are making things fresh, but 15 minutes seems excessive for one person. Almost every employee never has positive customer service skills. I have never said a word or complaint. The other day was the breaking point for them losing a me as a customer. First, it's lunch time and they had no taco bell food, only KFC food is what the employee told me on the spraker. I said that's fine. I ordered, got my food, and once I left the drivethru, realized I didn't get my sauce for my tenders or the cup of water she told me she was charging $1 for (which I was ok paying). I didn't get a receipt to check if I was in fact charged, only her verbally saying it. That comes into play in a moment. I go back through the drivethru speaker and say that I didn't get my water i paid for, and no sauce. Instead of her saying sorry about that we'll take care of that, she wants to argue and says "you did get a sauce in the bag but I'll give you another one." I said "no, there's only honey in the bag." She then for some reason feels like she needs to argue and accuse me of lying. She says "yes you did." I said "no I didn't" and she said again "yes". How petty can you be!! I chalk it up to her probably being a bratty teenager, but I get really hurt when someone accuses me of being a liar. It gets under my skin so bad. I pulled up to the window and held up the bag to show her there was no sauce, thinking she would apologize for accusing me of lying. Well...she didn't!! Surprise surprise. I said "where's the sauce in this bag?" She just kept saying "I put one in there." She then threw two sauces in the bag, and held my water out. I asked her again where the sauce is in the bag. She didn't answer. I ask again. She says "It's in there, I just put in two." I said, "yes! You just put in two because there wasn't any." She never apologized for accusing me of lying about a stupid sauce. She then said "it's too early in the morning for this. Are you taking this water or not." By the way, it's 11:30am, not even morning. I said I didn't like you lying about me. She slammed the window shut. I sat there and waited for her to come back. When she came back I said I want a refund for the water. She then claimed "I didn't even charge you for the water." I found that odd seeing as how she told me she was charging me $1 at the speaker, but I never got a receipt to confirm. Since said she didn't charge me for the water, I said "I don't want it then" and drove off. I don't want to be accused of stealing too!!