Taco Bell / KFC

3.2
644 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6362 3 Mile Road in Bay City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
6362 3 Mile Road, Bay City, MI
48706, United States

Hours

Reviews

3.2
644 reviews
5 stars
196
4 stars
125
3 stars
87
2 stars
54
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect ingredients, and poorly prepared meals.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions in the dining area and bathrooms.

Availability Issues

Many customers noted that the restaurant was frequently out of key menu items and had inconsistent hours, leading to frustration.
  • ED
    Ed Dillahunt
    5 days ago
    1.0
    Wrong order and it look under cooked trashed the whole meal. $15 down the drain
  • EF
    Ernest Fulco
    Jan 1, 2026
    1.0
    The level of commitment this location has to getting your order wrong is impressive.
  • EE
    Emma
    Jan 1, 2026
    1.0
    literally horrible. they mess up our foods every time and never have anything in stock.
  • DL
    Danielle Lynch
    Dec 19, 2025
    1.0
    I've come here multiple times and no one answers the drive though, even though they're open. Can by tonight at 8:30 pm, menu lights were off as we're the big sign lights, but the indoor lights were on. Couldn't get an answer in the deive through. Soon as I drove off both came on. How convenient
  • JG
    Jason Giardina
    Dec 7, 2025
    2.0
    First time I have visited in 5 years. I walked up to front counter and waited about 5 minutes with no counter person. I then asked the drive-thru young lady if there was a person that could take my order. She was short with me and responded that there were only 2 workers. It was noon. Food quality: biscuit was uneven in thickness, looking like a pie wedge. Chicken was on the small size, but tasted okay. Mashed potatoes and gravy tasted fine as well. Overall, not worth my $10. I'll spend $5 more for a better experience! If I owned this franchise, I would personally be there to create a better customer experience.

Frequently Asked Questions About Taco Bell / KFC

What are the regular operating hours for dine-in at Taco Bell / KFC in Bay City?

Dine-in at Taco Bell / KFC in Bay City is open daily from 10:00 AM to 11:00 PM.

What hours does the drive-through operate at this Taco Bell / KFC location?

The drive-through is open daily from 10:30 AM to 10:00 PM.