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Taco Bell / KFC

3.1
(652 reviews)

Business Details

6362 3 Mile Road, Bay City, MI
48706, United States
(989) 922-4991
https://locations.tacobell.com/mi/bay-city/6362-3-mile-road.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6362 3 Mile Road in Bay City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
6362 3 Mile Road, Bay City, MI
48706, United States

Hours

Reviews

3.1
652 reviews
5 stars
199
4 stars
125
3 stars
88
2 stars
54
1 star
186
  • OC
    Olivia Carnes
    Mar 1, 2026
    1.0
    disgusting. workers are odd, slow service, wrong order, and the food taste actually awful. Do not go here!
  • JC
    Jordan Croft
    Mar 1, 2026
    1.0
    Came inside to order and no one came to take my order. Literally had to go through the drive through. Awful service considering people saw us waiting to place an order
  • MM
    Meg
    Feb 24, 2026
    5.0
    They have authentic food. Im talking this stuff is so good. Then their sweets i think ended up not being what I thought but is completley normal. I guess cookies for say our christmass cookies arnt the same as authentic Mexican sweets. They are still so very good jyst a tuch more land then I was used to.
  • DA
    Dana Ahrenberg
    Feb 10, 2026
    5.0
    I stopped at this Taco Bell traveling through and expected the norm. I was over impressed with the customer service At the ordering window! They were very patient kind and didn’t rush me through. When I then went to the next window to pay and pick up, the girl who cashed me out was extremely kind and asked all necessary questions like if I need sauce or napkins. (Unsure of her name, but she was A+ & deserves a raise! She has red hair ) then, when I presumed to open my food to eat it, it was the most perfect & perfectly assembled & qualify Taco Bell order I have ever had in my entire life! Great job at this location in all four corners!
  • SS
    Sarah
    Feb 5, 2026
    1.0
    This is consistently for years the absolute worst location. I used to go here after class sometimes on the way home. I could be the only person in the drivethru and nobody in the restaurant but wait at least 15 minutes for my food. I just assume it's because they are making things fresh, but 15 minutes seems excessive for one person. Almost every employee never has positive customer service skills. I have never said a word or complaint. The other day was the breaking point for them losing a me as a customer. First, it's lunch time and they had no taco bell food, only KFC food is what the employee told me on the spraker. I said that's fine. I ordered, got my food, and once I left the drivethru, realized I didn't get my sauce for my tenders or the cup of water she told me she was charging $1 for (which I was ok paying). I didn't get a receipt to check if I was in fact charged, only her verbally saying it. That comes into play in a moment. I go back through the drivethru speaker and say that I didn't get my water i paid for, and no sauce. Instead of her saying sorry about that we'll take care of that, she wants to argue and says "you did get a sauce in the bag but I'll give you another one." I said "no, there's only honey in the bag." She then for some reason feels like she needs to argue and accuse me of lying. She says "yes you did." I said "no I didn't" and she said again "yes". How petty can you be!! I chalk it up to her probably being a bratty teenager, but I get really hurt when someone accuses me of being a liar. It gets under my skin so bad. I pulled up to the window and held up the bag to show her there was no sauce, thinking she would apologize for accusing me of lying. Well...she didn't!! Surprise surprise. I said "where's the sauce in this bag?" She just kept saying "I put one in there." She then threw two sauces in the bag, and held my water out. I asked her again where the sauce is in the bag. She didn't answer. I ask again. She says "It's in there, I just put in two." I said, "yes! You just put in two because there wasn't any." She never apologized for accusing me of lying about a stupid sauce. She then said "it's too early in the morning for this. Are you taking this water or not." By the way, it's 11:30am, not even morning. I said I didn't like you lying about me. She slammed the window shut. I sat there and waited for her to come back. When she came back I said I want a refund for the water. She then claimed "I didn't even charge you for the water." I found that odd seeing as how she told me she was charging me $1 at the speaker, but I never got a receipt to confirm. Since said she didn't charge me for the water, I said "I don't want it then" and drove off. I don't want to be accused of stealing too!!

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