Taco Bell

3.5
1085 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 260 Washington Avenue in Bay City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
260 Washington Avenue, Bay City, MI
48708, United States

Hours

Reviews

3.5
1,085 reviews
5 stars
427
4 stars
225
3 stars
143
2 stars
78
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Inconsistent food quality with complaints about missing items, incorrect orders, and poor preparation.

Cleanliness

Several reviews mentioned dirty conditions in the store and bathrooms.

Management Problems

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.

Positive Experiences

Some customers praised specific staff members for excellent service and enjoyed the food when it was prepared correctly.
  • MZ
    Madyson Zawacki
    2 days ago
    5.0
    I asked for extra sauce today around 1230-1240 and they sauced it up so good, no complaints for my Taco Bell baddies
  • CH
    Christopher Hallwood
    Dec 27, 2025
    1.0
    Why does it say your lobby is open until 10:00pm??? It’s only 6:40pm and your doors are locked with all the chairs put up. I ordered on my mobile app and walked up here. Now I’ve been standing in the drive thru for 10 minutes and nobody has even moved. The management here and employees must be AWFUL. I hope corporate does something. This is highly unacceptable. Horrible service. I don’t recommend this place to my worst enemy. I hope it closes and everyone loses their job.
  • DD
    Dawn
    Dec 23, 2025
    1.0
    Speed of service was quick. The robot did well taking our order. But when it came to the meat on mt taco, it didn't go end to end of the shell. It was a quarter size drop of meat on the she'll in the middle of it. I know from working at Taco Bell this is wrong and unexpected. I'm from out of town and our Iowa stores don't operate like that.
  • SG
    Scott Gath
    Dec 8, 2025
    1.0
    Sat at the order screen for over 10 mins and nobody ever even acknowledged me no how can i help you, can i take ur order nodda cant count how many times i have went there befor work and nobody is working at 9pm or later worst taco bell ever!!!!!
  • JP
    Jenna Parrish
    Nov 29, 2025
    1.0
    I am not really sure how this specific location stays open. I have NEVER received a correct order from them. I have begged my family to seriously stop ordering here because it is that ridiculous. Unfortunately, my eldest decided that’s what we were having. We were missing 2 of the drinks that were ordered and for the 3rd time the nacho chips and cheese had no cheese. It was worse than stone cold, it was wet and not in the ‘gathering condensation’ way. I’m not sure how we ended up with no ice in any of the drinks that did arrive. Honestly, I ended up throwing a chalupa in the trash because it was literally wet and after drying it with a paper towel I just couldn’t. It’s just irritating as all heck working a 12-14 hour day to spend $50 on food I would feel bad giving my dog. The silver lining is that even the kids are so fed up, I don’t have to bring my business here any longer.

Frequently Asked Questions About Taco Bell

What are the regular opening hours of Taco Bell at 260 Washington Avenue in Bay City?

Taco Bell is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, from 6:00 AM to 3:00 AM on Friday, and from 7:00 AM to 3:00 AM on Saturday.

Does this Taco Bell location offer drive-through service? What are its drive-through hours?

Yes, this Taco Bell has a drive-through open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, 6:00 AM to 3:00 AM on Friday, and 7:00 AM to 3:00 AM on Saturday.