Subway

3.6
450 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bay City Subway® Restaurant at 904 N Euclid Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
904 N Euclid Ave, Bay City, MI
48706, United States

Hours

Reviews

3.6
450 reviews
5 stars
203
4 stars
84
3 stars
49
2 stars
29
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Customers reported issues with food freshness, including frozen items and old vegetables, impacting overall satisfaction.

Service Speed

Many customers experienced long wait times, particularly in the drive-thru, and noted disorganization during busy periods.

Staffing Issues

Several reviews mentioned understaffing, which contributed to slow service and poor customer interactions.

Mixed Experiences

While some customers praised specific employees for their service, the overall sentiment was largely negative, with many expressing a desire to avoid this location.
  • JJ
    Jj
    Oct 29, 2025
    1.0
    I honestly like Subway but after today, I’m just really done. I went through the drive-through and hopes that it would be quicker after having a long day at work. Whoever I spoke to over the Mike was very rude, hostile, and sarcastic. I just wanted to make an order and not be questioned about the way I ordered my food. I wanted a meatball marinara and a large drink after completing my order I was interrupted numerous times trying to explain that I didn’t want the meal deal of the day but the lady I spoke with said I would either have it as a meal of the day which comes with chips or cookies, which I didn’t want to clutter up extra trash into my work truck with. I ended up not getting any food at all. I wasn’t going to deal with the disrespect and sarcasm after the long day I had already had.
  • ED
    Emotions Decay
    Sep 30, 2025
    1.0
    A standalone subway being this terrible is insane. My flatbread was still half FROZEN when I got it TOASTED. The meat was lukewarm and the cheese wasn’t even melted on it. Yall should just close this store down it’s not that hard to make sandwiches. Sticking to Jimmy John’s
  • JM
    Joshua Merriman
    Sep 18, 2025
    1.0
    I ordered a footlong Chipotle cheesesteak on flatbread. What I got was a square sandwich because it was folded the wrong way, absolutely no sauce. There were three people working. I do not understand how this is allowed. Very disappointed.
  • CS
    Cynthia Sprague
    Aug 24, 2025
    1.0
    Terrible Experience – Unprofessional and Hostile Service I had a very disappointing visit to this Subway location. The customer service was horrible — the staff member was combative and displayed threatening mannerisms. I was never asked whether I wanted my subs toasted or not, and the menu didn’t clarify this either. When I politely pointed out that I wanted both sandwiches toasted (not just one), the employee chose to argue instead of resolving the issue. The interaction made me uncomfortable to the point where I didn’t even feel safe or at ease eating my food. On top of that, the service was slow and disorganized. I will absolutely not be returning to this location and cannot recommend it to others. This happened around noon on 8/24/2025
  • DD
    Dave Davies
    Jul 22, 2025
    1.0
    Rudest employees I have ever encountered at a fast food chain. I've come here multiple times and been treated poorly.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 904 N Euclid Ave, Bay City?

Subway is open every day of the week from 9:00 AM to 10:00 PM.

Does Subway in Bay City offer delivery services?

Yes, Subway provides delivery services for your convenience.