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Subway

4.1
(236 reviews)

Business Details

(989) 667-4321
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Bay City Subway® Restaurant at 6180 Westside Saginaw Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6180 Westside Saginaw Rd, Bay City, MI
48706, United States

Hours

Reviews

4.1
236 reviews
5 stars
143
4 stars
39
3 stars
14
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and efficient, others are criticized for rudeness and poor service.

Cleanliness

The restaurant is generally noted for being clean, with many customers appreciating the cleanliness of the dining area and restrooms.

Food Quality

Most reviews highlight the freshness and quality of the food, although there are occasional complaints about incorrect orders and food preparation.

Staffing Issues

Several reviews mention understaffing, leading to long wait times and overwhelmed employees, which negatively impacts customer experience.
  • NH
    Natalie Hnatiuk
    Feb 13, 2026
    5.0
    Ben and all of the employees are consistently efficient, skilled, knowledgeable, professional, helpful, kind, and courteous. My husband and I enjoy lunch there on a monthly basis.
  • JB
    John F Brennan
    Dec 30, 2025
    5.0
    Great place for a quick health meal
  • JB
    Jeff Buckland
    Dec 9, 2025
    5.0
    I do enjoy subway restaurant however in this case I wasn't here stupid Google maps I was at the adjacent building 🐚 shell ⛽ station/Burger King building This particular subway has a very unique ording kiosk looks like a huge cell phone at the drive through and you can touch screen everything you want if you need help the person can guide you if you're a noodle 🧠 lol 😆 joking I never needed help
  • JL
    Janel Layton
    Oct 1, 2025
    5.0
    The lady that waited on me was great! Made a great sub! Thank you!
  • GH
    Gretchen Humphreys
    Sep 26, 2025
    5.0
    What makes this subway special? Deb. She truly has so much patience with customers and provided wonderful service. The subway was clean from the top down! If you’re looking to stop for a quick bite, this is your place!

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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