Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bay City Subway® Restaurant at 6180 Westside Saginaw Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
231 reviews
5 stars
138
4 stars
39
3 stars
14
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while some staff are praised for being friendly and efficient, others are criticized for being rude and unhelpful.
Cleanliness
The store is frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.
Food Quality
Most customers enjoy the food, highlighting fresh ingredients and well-prepared sandwiches, although there are occasional complaints about incorrect orders and food quality.
Staffing Issues
Several reviews mention understaffing, leading to long wait times and overwhelmed employees, which negatively impacts customer service.
Pricing Concerns
Some customers feel that the prices are high for the food offered, with complaints about overcharging and dissatisfaction with value.
- JLJanel LaytonOct 1, 20255.0The lady that waited on me was great! Made a great sub! Thank you!
- GHGretchen HumphreysSep 26, 20255.0What makes this subway special? Deb. She truly has so much patience with customers and provided wonderful service. The subway was clean from the top down! If you’re looking to stop for a quick bite, this is your place!
- CCChris ChritzAug 27, 20255.0Hunter Did a fantastic job on making my sub. His customer service skills are fantastic. I will continue spending my lunch over there as long as he continues to work there
- ACAbu S ChowdhuryJul 4, 20255.0Fresh ingredients, clean store and most importantly kind smart incredible staff. Especially the manager Ben is the man. Amazing !!
- KRKent RunningJun 25, 20251.0Drive right by this place.... Stopped in there one day last week. We ordered three sandwiches and had to repeat our order at least four times (someone wasn't wearing their listening ears). Then I went back in there last night (6/24/25 @ 7:35PM) and I walk in there's nobody behind the counter. I hear the two employees talking in the back about what time they have to serve until. Finally one of them (younger guy) walks out and starts yanking towels out of a dispenser like he's totally mad that he has to serve me. I walked out the door. Terrible customer service. If I was the owner, I'd fire everyone and start over.
Frequently Asked Questions About Subway
What are the operating hours of the Subway at 6180 Westside Saginaw Rd, Bay City?
Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer delivery services?
Yes, this Subway offers delivery services for guest convenience.
Can I order Subway meals online or through an app?
Yes, you can easily order online or via the app for quick and convenient service.
Does this Subway location provide catering services?
Yes, catering services are available to meet your event needs.
Is there a drive-through option at this Subway location?
Yes, the Subway at 6180 Westside Saginaw Rd features a drive-through for your convenience.
Can I dine in at this Subway restaurant?
Yes, this Subway offers dine-in service so you can enjoy your meal on-site.
What are some nearby places where I can get gas or convenience items?
Nearby gas stations and convenience stores include Shell, Mobil, Forward Convenience Stores, and Speedway, making it easy to fuel up or grab essentials before or after visiting Subway.
Are there any coffee shops close to Subway where I can get a drink?
Yes, Biggby Coffee is nearby, offering a convenient spot to grab a coffee before or after your Subway meal.
What other fast food options are near this Subway location?
Nearby fast food choices include Burger King, KFC, and Taco Bell, providing a variety of dining options in the area.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner, offering a wide range of fresh sandwiches, wraps, and salads for any time of day.