Chipotle Mexican Grill

3.0
136 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

3963 Wilder Rd, Bay City, MI
48706, United States
(989) 318-4764
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Bay City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3963 Wilder Rd, Bay City, MI
48706, United States

Hours

Reviews

3.0
136 reviews
5 stars
54
4 stars
8
3 stars
12
2 stars
8
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received cold, old, or poorly prepared food.

Portion Sizes

Many reviews highlighted concerns about small portion sizes, with some customers feeling shorted on their orders compared to other locations.

Service Issues

Several customers noted poor service, including unhelpful staff, long wait times, and issues with online orders.

Cleanliness

Multiple reviews mentioned cleanliness issues in the dining area and kitchen, with some customers describing the restaurant as dirty or poorly maintained.

Pricing Concerns

Customers frequently commented on the high prices relative to the quality and portion sizes, leading to dissatisfaction with the overall value.
  • KL
    Kristy Lauwers
    5 days ago
    5.0
    Very nice restaurant, friendly staff, fast and delicious
  • JS
    jason socia
    Nov 14, 2025
    3.0
    Burrito was ripped and falling apart, guac was turning brown in pan. Food was just okay. Qudoba is a much better option with more selections to choose and a fresher appearance.
  • NV
    Natasha Verhalen
    Nov 12, 2025
    1.0
    Don’t come here anywhere near 2 hours before they close. $30 including tip for cold steak and brown guac. Every time I’ve come here lately I have been so disappointed. If you aren’t going to serve fresh food two hours before close then just close at 9. I don’t plan on wasting money here anymore.
  • PJ
    Pat Jumisko
    Nov 2, 2025
    5.0
    We stopped tonight (Sunday) traveling down I-75 heading home. A courteous & helpful young man served us, taking the time to explain everything & making sure we we got everything we wanted. Items were plentiful & well stocked & we received very generous portions.
  • EM
    Ella Miller
    Oct 31, 2025
    5.0
    Fist time at this location and it was the best chipotle I’ve ever had. And I get chipotle a lot! Drove 30 minutes from Midland. Restaurant was incredibly clean, food was SO fresh, staff was attentive and friendly. Whoever was working on Halloween night deserves a raise!
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Bay City?

Chipotle Mexican Grill in Bay City is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Bay City?

It is located at 3963 Wilder Rd, Bay City, MI 48706, USA.