Chipotle Mexican Grill

3.0
141 reviews
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Business Details

3963 Wilder Rd, Bay City, MI
48706, United States
(989) 318-4764
https://locations.chipotle.com/mi/bay-city/3963-wilder-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4210
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About

Mexican Restaurant
Chipotle Bay City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3963 Wilder Rd, Bay City, MI
48706, United States

Hours

Reviews

3.0
141 reviews
5 stars
54
4 stars
8
3 stars
13
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, feeling they were not worth the price paid.

Food Quality

There were numerous complaints about food quality, including stale items, cold food, and unappetizing appearances.

Service Issues

Customers reported inconsistent service, including unhelpful staff, long wait times, and poor management.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant, including dirty tables and unsanitary food preparation practices.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
  • NW
    Nicole Williams
    Dec 9, 2025
    1.0
    Dude with a pony tail doesnt know what equal portion sizes are, gives a little amount for everything else except the guacamole, when that was the one thing i asked him to give less. Train ur employees better i basically paid for w guacamole bowl with rice for toppings
  • JC
    Jackie Cote
    Dec 6, 2025
    2.0
    They are very stingy on everything. Food tastes good but you pay over $10 for a burrito and its half the size of any burrito I've ordered from anywhere else. Very very disappointing for the money.
  • KL
    Kristy Lauwers
    Nov 20, 2025
    5.0
    Very nice restaurant, friendly staff, fast and delicious
  • JS
    jason socia
    Nov 14, 2025
    3.0
    Burrito was ripped and falling apart, guac was turning brown in pan. Food was just okay. Qudoba is a much better option with more selections to choose and a fresher appearance.
  • NV
    Natasha Verhalen
    Nov 12, 2025
    1.0
    Don’t come here anywhere near 2 hours before they close. $30 including tip for cold steak and brown guac. Every time I’ve come here lately I have been so disappointed. If you aren’t going to serve fresh food two hours before close then just close at 9. I don’t plan on wasting money here anymore.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Bay City?

Chipotle Mexican Grill in Bay City is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Bay City?

It is located at 3963 Wilder Rd, Bay City, MI 48706, USA.