Wendy's

3.4
1151 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
929 W. Columbia Ave., Battle Creek, MI
49015, United States

Hours

Reviews

3.4
1,151 reviews
5 stars
379
4 stars
233
3 stars
191
2 stars
111
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and dining areas, with many expressing frustration over slow service.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and poorly prepared meals.

Staff Attitude

While some reviews praised friendly staff, many others noted unprofessional behavior and a lack of urgency among employees.

Cleanliness

Multiple customers mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene among staff.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
  • KW
    Kartier Williams
    Dec 25, 2025
    1.0
    This has got to be the worst Wendy’s ever… and they just don’t care. Their corporate is okay with this as well… I don’t recommend what so ever. Order just a regular salad and apparently this is how they serve their customers 🤮
  • MA
    Meghan Anders
    Dec 7, 2025
    2.0
    Food here is fine if you want to wait 40 minutes in the drive through.
  • CH
    Cynthia Hursley
    Nov 26, 2025
    1.0
    Wendys used to be our favorite place to eat but over the last couple years its become horrible. There buns for the sandwiches are so dry they fall to pieces, the cant seem to read what the order is bc they always mess up my sandwhich which i all ask for is no tomatoes. There manager is so rude. Hes rude to his employees and the customers. Fries are always cold even if u ask for fresh fries they just reheat the old fries. Its just a mess there. Its that way at both the columbia and penfield building in battle creek. Ive been holding off writing this for a long time but enough is enough. Something needs to be fixed.
  • JJ
    Jamie
    Nov 21, 2025
    2.0
    For as many times I've been to this Wendy's, the speed of service is horrible. It appears as if they help 1 car at a time because it happens every time I'm there. They will let you sit at the speaker until the car at the window has left. Then they take the order. Its my opinion at least. I leave the line quite often and go somewhere else.
  • CC
    chad cee
    Nov 14, 2025
    5.0
    lady who handled my order was courteous and very polite, friendly.

Frequently Asked Questions About Wendy's

Is Columbia- #5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 929 W. Columbia Ave., Battle Creek, MI?

The drive-thru is open Monday to Wednesday from 7:00 AM to 12:00 AM, Thursday and Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to 12:00 AM.