Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in both the drive-thru and dining areas, with many expressing frustration over slow service.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and poorly prepared meals.
Staff Attitude
While some reviews praised friendly staff, many others noted unprofessional behavior and a lack of urgency among employees.
Cleanliness
Multiple customers mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene among staff.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
KW
Kartier Williams
Dec 25, 2025
1.0
This has got to be the worst Wendy’s ever… and they just don’t care. Their corporate is okay with this as well… I don’t recommend what so ever. Order just a regular salad and apparently this is how they serve their customers 🤮
MA
Meghan Anders
Dec 7, 2025
2.0
Food here is fine if you want to wait 40 minutes in the drive through.
CH
Cynthia Hursley
Nov 26, 2025
1.0
Wendys used to be our favorite place to eat but over the last couple years its become horrible. There buns for the sandwiches are so dry they fall to pieces, the cant seem to read what the order is bc they always mess up my sandwhich which i all ask for is no tomatoes. There manager is so rude. Hes rude to his employees and the customers. Fries are always cold even if u ask for fresh fries they just reheat the old fries. Its just a mess there. Its that way at both the columbia and penfield building in battle creek. Ive been holding off writing this for a long time but enough is enough. Something needs to be fixed.
JJ
Jamie
Nov 21, 2025
2.0
For as many times I've been to this Wendy's, the speed of service is horrible. It appears as if they help 1 car at a time because it happens every time I'm there. They will let you sit at the speaker until the car at the window has left. Then they take the order. Its my opinion at least. I leave the line quite often and go somewhere else.
CC
chad cee
Nov 14, 2025
5.0
lady who handled my order was courteous and very polite, friendly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 929 W. Columbia Ave., Battle Creek, MI?
The drive-thru is open Monday to Wednesday from 7:00 AM to 12:00 AM, Thursday and Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location in Battle Creek serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's mobile app available on the App Store or online at order.wendys.com, selecting this Battle Creek location.
What payment options are accepted at Wendy's in Battle Creek?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (269) 964-4912 or contact the Customer Care team via their website's contact page or customer satisfaction survey.
Is dine-in available at Wendy's located at 929 W. Columbia Ave.?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
What are some nearby places of interest around Wendy's at 929 W. Columbia Ave.?
Nearby places include Pacific Photography, Allegiant Wealth Strategies, Perry Motor Company, Columbia Auto & Tire, Cool Mama's Ice Cream, and Migun of Battle Creek.
How can nearby attractions like Cool Mama's Ice Cream and Migun of Battle Creek enhance my visit?
You can enjoy a meal at Wendy's and then visit Cool Mama's Ice Cream for desserts or Migun of Battle Creek for Korean cuisine, making it a great local dining experience.
Are there convenient automotive services near Wendy's at Columbia Avenue?
Yes, Perry Motor Company and Columbia Auto & Tire are nearby for your car buying and repair needs, making it convenient to combine errands.
Is Wendy's near any local financial or professional services?
Yes, nearby services include Allegiant Wealth Strategies, OsborneKlein, Ted Himelhoch Financial Advisor, and Kimberley Mudge Farmers Insurance Agency, useful if you have appointments or errands in the area.