Wendy's

3.4
1143 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
929 W. Columbia Ave., Battle Creek, MI
49015, United States

Hours

Reviews

3.4
1,143 reviews
5 stars
375
4 stars
232
3 stars
191
2 stars
109
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and in-store orders.

Food Quality

Mixed reviews on food quality; some found it fresh and delicious, while others reported cold or poorly prepared items.

Staff Friendliness

While some customers praised the friendly staff, others noted unprofessional behavior and lack of urgency.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty tables and unkempt staff.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items.
  • JA
    Joel Adams
    Nov 16, 2025
    5.0
    Great food and friendly staff.
  • CC
    chad cee
    Nov 14, 2025
    5.0
    lady who handled my order was courteous and very polite, friendly.
  • JP
    jalen pace
    Oct 28, 2025
    1.0
    Store has to have some major issues. Had only 5 cars ahead of me in the drive thru, and waited half an hour for a single sandwich. Got the sandwich for free off the app but wasn't worth that long of a wait. Not really fast food or convenient. Honestly my fault for choosing that location. Never again though.
  • LM
    Lyndsay Mack
    Oct 23, 2025
    3.0
    Friendly staff but seriously slow. I've waited 19 minutes to order and get my food...
  • SO
    Sandra Olmstead
    Oct 17, 2025
    5.0
    We came in with a LARGE group of people, we were waited and served with a smile and a sense of urgency. We see you! We appreciate you!!!!!

Frequently Asked Questions About Wendy's

Is Columbia- #5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.