Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on staff was mixed; some praised their friendliness and professionalism, while others reported rude and dismissive behavior.
Food Quality
Food quality was inconsistent, with many customers reporting cold or poorly prepared items, while others enjoyed their meals.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and order inaccuracies.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms, while others mentioned positive experiences with cleanliness.
RB
Rodney Baughman
Dec 23, 2025
5.0
The team at Wendy's was great. Very professional and positive attitudes.
DS
Deb Smith
Dec 12, 2025
5.0
We were very satisfied with our food and the excellent customer service we recieved Thank You.
VB
victor boyer
Dec 10, 2025
1.0
Got food poisoning both times I visited there, something is wrong with the food.
LW
Lorrie Westworth
Jul 21, 2025
5.0
The gentleman working the drive thru was so nice and friendly. I had to pull ahead to wait for my order, no big deal. The gentleman(different person) who brought it out to me was very friendly. Made sure to tell me my chicken and fries were very hot and to be careful. I will definitely be back. Thank you for a great experience.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's on Capital Avenue N.E., Battle Creek?
Wendy's is open from 7:00 AM to 12:00 AM Monday through Friday, and from 8:00 AM to 12:00 AM on Saturdays and Sundays.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 1428 Capital Avenue N.E. has a drive-through open during business hours.
Can I order Wendy's food online or through an app?
Yes, you can order via the Wendy's mobile app or online at order.wendys.com with location selection.
Is delivery available at this Wendy's location in Battle Creek?
Delivery is available where offered; check the app or order.wendys.com and enter your address to confirm availability near you.
Does Wendy's serve breakfast at the Capital Avenue N.E. location?
Yes, this location offers breakfast served via dine-in, drive-thru, or delivery.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's Capital Avenue N.E. for questions or feedback?
You can call (269) 288-0155 directly or reach customer care via live chat or phone at 888-624-8140; feedback can also be submitted via Wendy’s Customer Satisfaction Survey.
Is there a Wendy's nearby other than this location?
Yes, there is another Wendy's nearby, which could be an alternative option if this location is busy.
What other dining options are near Wendy's Capital Avenue N.E.?
Nearby dining includes Pennfield Pizza, KFC, Papa John's Pizza, McGonigles, and BIGGBY COFFEE, offering a variety of food choices around Wendy's for customers to try before or after visiting.
Are there useful nearby services near Wendy's for customers?
Yes, near Wendy's are services like Kellogg Community Credit Union for banking, Shell gas station for fueling, and O'Reilly Auto Parts or Bailey Park Auto Service for automotive needs, making it convenient to combine errands with dining at Wendy's.