Wendy's

3.5
862 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1428 Capital Avenue N.E., Battle Creek, MI
49017, United States

Hours

Reviews

3.5
862 reviews
5 stars
313
4 stars
204
3 stars
121
2 stars
66
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and poor service.

Food Quality

Inconsistent food quality; many customers received cold or improperly prepared items, while others enjoyed fresh and tasty meals.

Speed of Service

Frequent complaints about slow service, especially in the drive-thru, with long wait times reported.

Order Accuracy

Numerous instances of incorrect orders and missing items, leading to customer frustration.

Cleanliness

Reports of cleanliness issues, particularly in the bathrooms, with some locations noted as clean.
  • LW
    Lorrie Westworth
    Jul 21, 2025
    5.0
    The gentleman working the drive thru was so nice and friendly. I had to pull ahead to wait for my order, no big deal. The gentleman(different person) who brought it out to me was very friendly. Made sure to tell me my chicken and fries were very hot and to be careful. I will definitely be back. Thank you for a great experience.
  • KD
    Kayden Daniels
    Jul 20, 2025
    5.0
    A little sweep won't hurt sometimes
  • LS
    Lacie Smith
    Jun 30, 2025
    5.0
    Idk whose cooking right now but keep em and treat them well. They're doing great (June 30th 8pm)
  • TK
    Tiffany King
    Jun 27, 2025
    5.0
    Fast and friendly fresh food even in the evening
  • MQ
    Martin Quigley
    Jun 22, 2025
    2.0
    The food here is neither fast or hot. For the prices they charge, the food should be hot and the service quick. I went inside and it took 10 minutes to get a Frosty.

Frequently Asked Questions About Wendy's

Is Capital Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.