At Papa Johns Pizza in Battle Creek, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Battle Creek pizza for any occasion. Call us for pizza delivery in Battle Creek or stop by 533 COLUMBIA AVE W for carryout to order the best pizza in Battle Creek, along with breadsticks, wings, and more!
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared pizzas, while others praised the taste.
Customer Service
Mixed reviews on customer service; some praised friendly staff, while others reported rude interactions and long wait times.
Cleanliness and Safety
Concerns raised about cleanliness and food safety practices, including issues with employee attire and food handling.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
While some customers appreciated quick service, others experienced significant delays in order fulfillment.
AG
Alexis Gwillim
Feb 8, 2026
5.0
Huge line, got us in and out quick & the food was good as always.
DH
Dean Husky
Feb 7, 2026
1.0
This is a hard review to write because I generally like their food, and Papa John’s isn’t a bad pizza. However, during my visit, I was concerned about the lack of basic food safety precautions. I didn’t see beard nets or hairnets being used, and employees appeared to be wearing street clothes and, at times, unprofessionally revealing clothing—most often during the summertime.
The environment felt more like a hangout spot than a professional food preparation area, which raised serious concerns for me. Under the Michigan Food Law of 2000 (Act 92) and the Michigan Food Code, food employees are required to maintain a high degree of personal cleanliness and wear appropriate attire to help prevent food contamination.
I hope management addresses these issues, but sadly, I don’t believe they will. The food itself is generally good, which makes this situation even more disappointing.
JC
Jeff C
Feb 6, 2026
5.0
I stopped eating Papa John's for a few years.. I got them recently and I don't remember it tasting so good 👍🏼
KS
Kellie Snyder
Jan 31, 2026
1.0
Where do I even start!? Terrible customer service. Called them and got a person who does not speak any English. Super hard to understand. Then once we placed the order they said 45-50 minutes. After we'll over an hour we called and they said it was out for delivery. Waiting another 20 minutes we called again. They hired a door dasher because of the work load. (Waited even longer) called again after we hit the 2 hour window. Called again, asked for a a comp for the insane wait they said no refunds or comps. They were extremely rude! Will NEVER order fron them again! Dont waste your time and money! To top things off...pizza was cold.
WH
William Howard
Jan 11, 2026
5.0
My earliest memories are making Christmas cookies with my aunt and getting cheese stix from papa John’s. Stephanie made the perfect cheese stix this year and it sent me back to 2001 all over again. Thank you for the nostalgia and making me want to keep this tradition alive with my nieces and nephews! Nice, sweet girl on top of it all! Would recommend to all my friends and family!