McDonald's

3.5
1689 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6079 B Drive N, Battle Creek, MI
49014, United States

Hours

Reviews

3.5
1,689 reviews
5 stars
567
4 stars
386
3 stars
339
2 stars
153
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers receiving incorrect items or experiencing a decline in portion sizes.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of engagement.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and good food quality during certain visits.
  • BW
    Branden Weed
    Nov 6, 2025
    1.0
    Always sitting in the curbside line for 20+ minutes while other cars are race tracking the drive through and getting helped ahead of me and I have to go in and remind them I’m sitting out there and they tell me “oh someone must have swiped your order off the screen.” I actually take the drive through, and the second window is exclusively used to tell you your food isn’t ready and to pull around and wait. 🙄
  • MV
    M V
    Nov 5, 2025
    1.0
    They wrap you around and make you sit in line waiting for your food. They never brought my food I had to go inside to get my order!! So slow !!!
  • XB
    xgamer Boucher boy
    Nov 2, 2025
    1.0
    How do you manage to not get one thing right on my order good lord
  • AC
    andrew chase
    Oct 31, 2025
    1.0
    Seriously.. every time I come to this location, they forget something. A couple weeks ago it was all the fries. Tonight I ordered 3 bug macs, a quarter pounder, 6 nuggets and 3 large fries. They forgot a big Mac. We noticed before we left the parking lot. I pulled back through the drive through and told the nice kid at the first window. The woman working the second window was SOOO RUDE. Is it my fault you can't put 4 burgers in the bag? I did food service for years. It's really not a challenge to get orders right. There was no apology, no "hey, sorry about that". She was just absolutely rude. I am no longer going to this location. I will drive the extra few minutes to another one. This is on Halloween 2025. That lady needs an attitude check. If you don't like your job, do something else. Don't give me an attitude because of your mistake.
  • BH
    Big Daddy Long Dick Harp
    Oct 11, 2025
    2.0
    All employees are on there phones laughing an messing around instead of getting orders done an out the window I sat in the drive thru for over 10 minutes for a stupid ice cream an a drink while sitting in line I have direct view of the back cash employee an she's making calls sitting on her phone not being productive this McDonald's is great in the morning time but yalls night crew is complete crap an can't seem to get things done!!

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

The McDonald's at 6079 B Drive N, Battle Creek, MI is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service from 5:30 AM to 11:00 PM daily, extending to midnight on Fridays and Saturdays.