Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported long wait times, often exceeding 20 minutes for orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Staff Attitude
Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.
Food Quality
Customers complained about cold, stale, or poorly prepared food, with some expressing dissatisfaction with the taste.
PS
Pat Stevens
4 days ago
1.0
Ordered through the app and got a message that my order was ready and to go on in. I have now been waiting 15 minutes and still no food. I watched people order and get their food. 8
KK
Kisha
Nov 2, 2025
1.0
Worst McDonald’s in Battle Creek yuck 🤢 Management sucks
AW
alaysia Watson
Oct 31, 2025
1.0
I wish there was a zero star option they are the worst McDonald’s in Battle Creek
TW
Tessa W
Oct 28, 2025
5.0
They were super busy and it took a over 20 minutes to get our food
OO
Ogeez
Oct 9, 2025
1.0
They pull you forward to get there drive thru times down. Which is against corporate policy. Then they leave you to sit there for 10min. It’s honestly laughable how bad the service has gotten.