Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers complained about cold, old, or poorly prepared food, impacting their overall experience.
Staff Behavior
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling disrespected.
Cleanliness
Multiple reviews noted unsanitary conditions in the restaurant, including dirty tables and floors.
AH
Ariana Hayden
Feb 24, 2026
2.0
Everytime I order from Columbia McDonald’s or Michigan ave one my food is always wrong they always forget something or just simply suck at reading a screen and ticket
JB
Jesse Beatson
Feb 23, 2026
1.0
Gone are the days of just getting a burger and a coke from the drive through. I think it’s insane that the parking lot is no longer used for parking cars. But now it’s used as a staging area for the drive through. It’s got to be going on 15 minutes now. Just sitting here as the cars stack up all around me. I want to be pissed at the staff. But they didn’t do this. What should I do? I guess I’ll be back again in a month or two.
JM
J Mc
Feb 22, 2026
1.0
Haven't been to this location (Columbia Ave 49015) in almost 2 years because they can never seem to get an order right. Unfortunately DD won't let you change it to the one right up the street. So I gave it a shot. This is what I received. Who at that location can't read? This doesn't even ALMOST look like my order! And the worst part was, they had some disgusting ranch mayo on the cheeseburgers, so they weren't even edible! Are you guys serious right now?
DC
David Clemons
Feb 18, 2026
5.0
Excellent service
EI
E I
Feb 3, 2026
1.0
Nothing better than getting home with your chicken nuggets and not having any barbecue sauce in the bag! Is it really that difficult? McDonald's is horrible!