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McDonald's

3.3
(1873 reviews)

Business Details

812 W Columbia, Battle Creek, MI
49015, United States
(269) 964-2578
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
812 W Columbia, Battle Creek, MI
49015, United States

Hours

Reviews

3.3
1,873 reviews
5 stars
568
4 stars
385
3 stars
348
2 stars
161
1 star
411

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers complained about cold, old, or poorly prepared food, impacting their overall experience.

Staff Behavior

Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling disrespected.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty tables and floors.
  • AH
    Ariana Hayden
    Feb 24, 2026
    2.0
    Everytime I order from Columbia McDonald’s or Michigan ave one my food is always wrong they always forget something or just simply suck at reading a screen and ticket
  • JB
    Jesse Beatson
    Feb 23, 2026
    1.0
    Gone are the days of just getting a burger and a coke from the drive through. I think it’s insane that the parking lot is no longer used for parking cars. But now it’s used as a staging area for the drive through. It’s got to be going on 15 minutes now. Just sitting here as the cars stack up all around me. I want to be pissed at the staff. But they didn’t do this. What should I do? I guess I’ll be back again in a month or two.
  • JM
    J Mc
    Feb 22, 2026
    1.0
    Haven't been to this location (Columbia Ave 49015) in almost 2 years because they can never seem to get an order right. Unfortunately DD won't let you change it to the one right up the street. So I gave it a shot. This is what I received. Who at that location can't read? This doesn't even ALMOST look like my order! And the worst part was, they had some disgusting ranch mayo on the cheeseburgers, so they weren't even edible! Are you guys serious right now?
  • DC
    David Clemons
    Feb 18, 2026
    5.0
    Excellent service
  • EI
    E I
    Feb 3, 2026
    1.0
    Nothing better than getting home with your chicken nuggets and not having any barbecue sauce in the bag! Is it really that difficult? McDonald's is horrible!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 812 W Columbia, Battle Creek?

McDonald's is open daily from 5:00 AM to 11:00 PM.

During which hours is the McDonald's drive-through service available?

The drive-through is open every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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