McDonald's

3.5
1673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2593 Capital Ave SW, Battle Creek, MI
49015, United States

Hours

Reviews

3.5
1,673 reviews
5 stars
568
4 stars
364
3 stars
329
2 stars
154
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and taste.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and poor customer service experiences.

Kiosk Ordering

Several customers expressed dissatisfaction with the kiosk ordering system, preferring traditional counter service.

Cleanliness

Mixed feedback on cleanliness, with some noting acceptable conditions while others reported unsanitary practices.
  • DS
    Deanna Shagena
    Jan 3, 2026
    5.0
    New, clean, friendly, fresh food compared to other McDonald's I've been to actually.
  • EL
    Esdras Lima
    Nov 23, 2025
    1.0
    Bad experience in mobile order curbside I waited more than 15 minutes for my order and they never arrived if they don't have time to go out to leave the order they should remove that
  • WF
    wesley Fry
    Nov 12, 2025
    4.0
    It's McDonald's, the service is great they are helpful. I don't like all the condiments being taken away from the dinning area.
  • MM
    Mike M
    Nov 11, 2025
    3.0
    Hated having to use kiosk to order, since no one at counter. Did like the self serve drink station. Rose the lobby lady was very friendly and stopped by each table, chatted with those who wanted to and moved on for those you didn't. Food was fine, it's McDonald's, so get what you expect. Miss the old restaurants that were more fun and not so sterile.
  • EH
    Emily Hill
    Nov 10, 2025
    1.0
    Even had onions between the cheese. Paid with cash so I can’t get a refund and I’m definitely not driving back after I just got home. This location messed up every order I’ve had there.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2593 Capital Ave SW, Battle Creek, MI?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and extends to 1:00 AM on Fridays and Saturdays.