Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
There were mixed reviews on cleanliness, with some customers noting clean bathrooms while others reported unsanitary conditions.
Staffing Issues
Several customers mentioned inadequate staffing leading to slow service and poor management.
Ordering Experience
The use of kiosks for ordering was criticized, with customers expressing a preference for human interaction.
EL
Esdras Lima
1 day ago
1.0
Bad experience in mobile order curbside I waited more than 15 minutes for my order and they never arrived if they don't have time to go out to leave the order they should remove that
WF
wesley Fry
Nov 12, 2025
4.0
It's McDonald's, the service is great they are helpful. I don't like all the condiments being taken away from the dinning area.
MM
Mike M
Nov 11, 2025
3.0
Hated having to use kiosk to order, since no one at counter. Did like the self serve drink station. Rose the lobby lady was very friendly and stopped by each table, chatted with those who wanted to and moved on for those you didn't. Food was fine, it's McDonald's, so get what you expect. Miss the old restaurants that were more fun and not so sterile.
EH
Emily Hill
Nov 10, 2025
1.0
Even had onions between the cheese. Paid with cash so I can’t get a refund and I’m definitely not driving back after I just got home. This location messed up every order I’ve had there.
MM
M. Affan Malik
Nov 9, 2025
5.0
Awesome staff. Substituted egg muffin bacon with extra egg because of religious reasons for me. A+ service.
What are the regular operating hours for McDonald's at 2593 Capital Ave SW, Battle Creek, MI?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and extends to 1:00 AM on Fridays and Saturdays.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service daily from 5:00 AM to midnight via their online ordering link.
Can I order food ahead using a mobile app?
Yes, you can order ahead using the McDonald's App available for iOS and Android devices.
What types of payment does this McDonald's location accept?
They accept payments via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of their pickup and delivery services.
What services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include Mobil, Marathon Gas, BP, and bp America, convenient for refueling before or after your meal.
What hotels are located near this McDonald's?
Nearby hotels include Country Inn & Suites by Radisson, Knights Inn Battle Creek, and Quality Inn, ideal for visitors looking for accommodation close to dining options.
What other restaurants are located nearby?
Nearby dining options include Arby's, Lux Cafe, Old China Super Buffet, Red Lobster, Domino's Pizza, and Marco's Pizza for a variety of cuisine choices.