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McDonald's

3.5
(1773 reviews)

Business Details

15901 11 Mile Road, Battle Creek, MI
49014, United States
(269) 965-3352
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15901 11 Mile Road, Battle Creek, MI
49014, United States

Hours

Reviews

3.5
1,773 reviews
5 stars
612
4 stars
385
3 stars
359
2 stars
140
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, indicating a lack of efficiency and attention to detail.

Food Quality

While some customers praised the freshness and taste of their meals, many others complained about cold, stale, or improperly prepared food.

Staff Attitude

Feedback highlighted mixed experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
  • DC
    David C
    Feb 7, 2026
    5.0
    All of my meals were special order....and I must give credit where credit is due....100% accurate. That never happens. Fresh...hot...prompt.
  • TB
    Teodor Bogde
    Feb 4, 2026
    5.0
    I Was Very Hungry And I Stopped For Fuel ⛽ So Far So Good 👍
  • TK
    Tasha King
    Feb 3, 2026
    5.0
    Food was hot and fresh
  • TC
    Troy Cotton
    Feb 1, 2026
    1.0
    Ordered 40+ nuggets for a group of friends and not one single nugget was fresh. Why on earth are you making so much in excess that even an order that large is full or cold stale nuggets? I swear every time I stop at this McDonald’s it’s something. From overly salted patties that have sat so long they’ve gotten cold to never being able to have a fresh french fry or chicken nugget. This McDonalds is poorly managed. Seriously avoid it, drive down the road I’m sure you’ll find another one in no time.
  • MS
    Mick Silvas
    Jan 1, 2026
    1.0
    You really dropped the ball today, it wasn't a very good idea to acknowledge finesse. You guys really should listen to everything you hear because itsa bad reflection on your employees. You are careless with others food and it's a shame I wont be visiting that location again.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's for dine-in service?

McDonald's in Battle Creek, MI is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When can I use the drive-thru service at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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