McDonald's

3.5
1562 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1695 Michigan Ave, Battle Creek, MI
49017, United States

Hours

Reviews

3.5
1,562 reviews
5 stars
539
4 stars
304
3 stars
341
2 stars
134
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, particularly during late-night hours.

Food Quality

Mixed reviews on food quality; some customers received cold or poorly prepared items, while others praised the freshness and taste.

Customer Experience

Several reviews highlighted friendly staff and good customer service, but many also noted unprofessional behavior and a lack of attention to detail.

Cleanliness

Inconsistent reports on cleanliness; some customers found the location clean and modern, while others described it as dirty and unsanitary.

Management Concerns

Negative feedback regarding management practices, including poor handling of customer complaints and lack of accountability for staff behavior.
  • KL
    Kristen Launder
    3 days ago
    5.0
    Service is great, customers are whiny
  • JC
    Johnathan Claire
    Nov 17, 2025
    5.0
    Great people work there
  • EE
    erm
    Oct 29, 2025
    1.0
    i just got two plain cheeseburgers and they were CAKED in onions
  • CD
    Courtney Denson
    Oct 18, 2025
    1.0
    We went to go get dinner and we sat in drive through for about 30 minutes and no one came over the intercom. And then two more people showed up to get their dinner etc. 10 minutes late still nothing then they shut down the screens so we all left mad because it says they are open until 1 am they didn't say nothing or anything that's why I hate coming to this location and make me drive a extra 10 minutes away from home that I shouldn't have to. This needs to be fixed ASAP me and my husband both are not happy and others who was in line. It's 12:07 now this happened at 11:45 until 12 y'all do your jobs and take care of your customers don't close early because your to lazy to work
  • KW
    Kyle Wakeland
    Oct 11, 2025
    2.0
    Check your bag in the drive thru ive had missing items quite a few times I just got 3 2 with a mcdouble and 1 mcchicken but only had 1 mcdouble

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at 1695 Michigan Ave, Battle Creek?

Delivery is available daily from 6:00 AM to 11:00 PM.