McDonald's

3.6
1777 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1085 Capital Ave NE, Battle Creek, MI
49015, United States

Hours

Reviews

3.6
1,777 reviews
5 stars
653
4 stars
420
3 stars
314
2 stars
130
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting unsanitary conditions and others praising the dining area.

Staff Attitude

Feedback on staff behavior was inconsistent, with some customers appreciating friendly service while others reported rudeness and unprofessionalism.

Food Quality

While some customers enjoyed fresh food, others complained about cold items and poor preparation.
  • KC
    Katie Cusack
    3 days ago
    1.0
    Just came through the drive the girl taking the order was very short and got our order wrong. We ordered the new spicy Buffalo ranch bacon sandwich in a combo and got just a chicken sandwich in a combo. The staff in the driveway were very rude
  • JN
    James Nellis
    4 days ago
    1.0
    Wanted to leave 0 stars.Sat in drive through line for ten minutes and nothing.Djnjnh room wasn't open at 6nin the morning
  • BW
    Bryant Whitmore
    4 days ago
    3.0
    There isn't much anyone can say about McDonald's that most people don't already know. The service at this particular location is not as good as others around town. We often get ice cream cones for our daughter and we have decided to drive 10-15 minutes out of our way because this location chronically states the ice cream machine is "broke down" which I think most customers know by now means that the staff didn't feel like dealing with the setup and clean up of the machine, and not that it's truly non-functioning. The staff is not very friendly at this location, and there is often a long line even though there are two ordering lanes. I've also pulled up to the ordering speaker several times and the other lane will have two or three people put their order in before they take my order. It just seems like the place is not managed very well.
  • MS
    Martha Sechrist
    Nov 15, 2025
    3.0
    This McDonald's is very clean, but never know how long you will have to wait for your food.
  • HG
    Henry Galimore
    Nov 10, 2025
    1.0
    Overnight crew lazy, they either don’t take orders or claim they are short staffed and can only do drinks but then are handing out bags and there’s people in the kitchen. They need to fire every last one of them. Can’t even close the app off so we lose money for several days and waste gas and time to get there. Always before midnight too they are saying this. Came by just now 11/10 11:20pm they said only drinks because they are short staffed meanwhile 4 people was standing around up front doing nothing.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1085 Capital Ave NE, Battle Creek?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's features a drive-through that operates 24/7 to serve customers conveniently.