McDonald's

3.6
1793 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1085 Capital Ave NE, Battle Creek, MI
49015, United States

Hours

Reviews

3.6
1,793 reviews
5 stars
657
4 stars
423
3 stars
317
2 stars
130
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during late hours and drive-thru, with long wait times being a common complaint.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others noted rudeness and lack of professionalism.

Food Quality

There were mixed reviews on food quality, with some customers mentioning fresh food while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received both praise and criticism, with some noting it was clean while others pointed out areas needing improvement.
  • JL
    John Love
    1 day ago
    3.0
    always a long wait food is never fresh and hot.
  • LK
    lillian k
    Jan 5, 2026
    1.0
    hands down the WORST mcdonald’s in battle creek. will definitely drive a bit further to the urbandale location from here on out. service sucks, sweet tea is garbage, and my bacon quarter pounder was given to me with no bacon. PLENTY of other issues with this location on different occasions, tonight was just my last straw 😅
  • CM
    caden metzger
    Jan 2, 2026
    5.0
    Went to this location after midnight because my usual spot was closed and boy did they show me a couple extra miles are worth it. Everything was made to our requests which weren’t too demanding but still they didn’t mess up and got us hot food fast! Nice job night crew!
  • NP
    Nate Perry
    Dec 5, 2025
    1.0
    Every time I go past 11pm something is missing and the service is soooo slow. This time I waited for 30 minutes with only 2 people in line, just to have no sauce for my nuggets, or special grinch seasoning(the one thing they advertised with the meal), and it wasn’t even fresh or warm, 🙄
  • CB
    Carl Bowens
    Dec 2, 2025
    1.0
    The person at the drive-thru window was more interested in talking to one of the female employees instead of giving me my order he only gave me the pop at first he was more busy talking to one of the female employees then he was of doing his job. Finally one of the managers pointed out that we were getting backed up in the line and directed him to give me my food finally. It'll be a long time before I go back to that store. Dissatisfied customer

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1085 Capital Ave NE, Battle Creek?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's features a drive-through that operates 24/7 to serve customers conveniently.