McDonald's

3.3
1344 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21 W Monroe, Bangor, MI
49013, United States

Hours

Reviews

3.3
1,344 reviews
5 stars
406
4 stars
270
3 stars
256
2 stars
143
1 star
269

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold and stale items, incorrect orders, and unsanitary conditions.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty bathrooms and unsanitary dining areas.

Pricing Concerns

Several customers mentioned that prices were higher than at other locations, leading to dissatisfaction.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • JB
    Jacob Baughman
    6 days ago
    1.0
    I frequently get skipped in the drive-thru because they either tell me to wait or no one answers when I pull up. Meanwhile the other line keeps moving.
  • AW
    Alexa Williams
    Dec 31, 2025
    1.0
    McDonald's in City of Bangor, Michigan at about 6:40pm on 12/31/25 - We got each of our dogs a cheeseburger, my husband opened one and there was a BITE taken out of it…..HOW DOES THIS HAPPEN?!?! All of our other food was fine….or so we hope since we already ate it and fed it to our child. I have never really believed stuff like this when i have seen it online… but now we have just experienced it first hand. Absolutely disgusting.
  • EP
    Emmet Pilsworth
    Dec 16, 2025
    2.0
    Employees are great i have no problems with them. The prices at this mcdonalds are maxed or at the very least higher than all the other mcdonalds ive been to. Use the app check for yourself you can change location on the fly. The one on west main near kzoo has everything almost 50 cents less. They also start thier employees at a lower rate than other mcdonalds. Even though the other mcdonalds ive been to have lower prices. Also havnt had hot chocolate in months and its the middle of winter.
  • DM
    David Martinez
    Dec 6, 2025
    1.0
    Horrible service by far the worst mc Donald's in America
  • JH
    Jessica Hankins
    Dec 4, 2025
    1.0
    Sat in line on lunch break for 40 minutes. Car after car went ahead of us, for us to be pulled into a parking spot to wait another ten minutes before we had to go on and get our cold food. A refund nor anything else was even offered. Extremely upset and hungry at work right now

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 21 W Monroe, Bangor, MI?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When can I use the drive-thru at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.