Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
641 reviews
5 stars
234
4 stars
160
3 stars
102
2 stars
39
1 star
106
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness, including dirty floors, sticky tables, and unsanitary conditions in the kitchen and bathrooms.
Customer Service
Numerous customers reported rude and unprofessional behavior from staff, particularly from management, leading to negative experiences.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and slow service, indicating a lack of attention to detail.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with complaints about the freshness and quality of menu items.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting good experiences with specific staff members.
- RMRon MurawskiDec 28, 20251.0Place ain't been cleaned in roughly 12 years give or take
- SSShellyDec 23, 20252.0The gentleman working at the counter was extremely friendly yet he definitely could have used some help from a coworker. They were busy yet I noticed they were cleaning a fryer at noon? Not an ideal time for that task. The front door was filthy, looked like it had not been cleaned in weeks. I took my granddaughter into the bathroom then walked right back out as the condition of the rest room was filthy as well. Looks like the cleanliness of this establishment could use some attention. I’m shocked the management overlooks these conditions.
- MHMike HOct 19, 20253.0Wendy's used to be our go to for fast food. Recently, however, quality and service have seen a decline. Things are not the same since Dave Thomas has passed away.
- RRRyan RogersOct 17, 20254.0Always good food and service. I rarely get pulled to wait for my food and it's always fresh and served with a smile. Keep up the good work!
- RCRick CrayneOct 10, 20253.0Service was slow, confused and they missed a sandwich
Frequently Asked Questions About Wendy's
Is Van Dyke Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 787 N Van Dyke Rd in Bad Axe, MI currently open?
Yes, Wendy's at 787 N Van Dyke Rd in Bad Axe, MI is open every day from 6:00 AM to midnight and offers dine-in, drive-thru, and delivery services.
What are the drive-thru hours at Wendy's in Bad Axe, MI?
The drive-thru at Wendy's in Bad Axe, MI is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's near me?
You can order food through the Wendy's mobile app or by visiting order.wendys.com and selecting this location.
What payment options does Wendy's Bad Axe accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I provide feedback or contact the Wendy's location on Van Dyke Rd directly?
You can contact the location directly at (989) 269-6984, provide feedback through the Wendy's Contact page, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online.
Are there other dining options near Wendy's at 787 N Van Dyke Rd?
Yes, nearby dining options include Lugo’s Taco Street (Mexican/Tex-Mex), Chiller’s Grill (American), Dairy Queen (American), Pizza Hut (American/Pizza), KFC (Chicken restaurant), and Rachel’s of Bad Axe (American bar and grill). You can explore these after or before your Wendy’s visit for variety.
What nearby automotive services are available around Wendy's in Bad Axe?
Nearby automotive services include Meinhold Car Wash for car washes and detailing, Pioneer Quick Lube for oil changes and repairs, Advance Auto Parts for accessories, and Northgate Service Bad Axe for tire and repair services.
Are there government or financial services near the Wendy's location?
Yes, nearby services include the Michigan Secretary of State's Office and Secretary of State Office for DMV services, Huntington Bank, TCF Bank, USPS, and Western Union for shipping and money transfer needs.
Where can I find Wendy’s menu, nutrition, and allergen information online?
Menu, nutrition, and allergen details are available on the Wendy's menu website and mobile app. You can view prices and detailed nutrition facts for each menu item there.