Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including slow response times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables, sticky floors, and unclean food preparation areas.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and lack of oversight.
Customer Experience
Overall customer experiences varied widely, with some praising the food and service while many expressed dissatisfaction.
MH
Mike H
Oct 19, 2025
3.0
Wendy's used to be our go to for fast food. Recently, however, quality and service have seen a decline. Things are not the same since Dave Thomas has passed away.
RR
Ryan Rogers
Oct 17, 2025
4.0
Always good food and service. I rarely get pulled to wait for my food and it's always fresh and served with a smile. Keep up the good work!
RC
Rick Crayne
Oct 10, 2025
3.0
Service was slow, confused and they missed a sandwich
AB
Adam Bultman
Oct 6, 2025
4.0
Always delicious.
TK
Tammy Kozfkay
Oct 1, 2025
3.0
My food is usually cold, one time I ordered a double baconator and the burger was the little burgers for the junior burgers, at least half the workers are just not friendly. And I never get my condiments… or they screw up my order. I guess if you don’t tell them they can’t make things better . They just need to just try alittle harder and at least care about their job and doing a good job and care about their customers. Just saying ..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bad Axe, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bad Axe, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 269-6984.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Van Dyke Wendy’s serve breakfast?
Yes, this Wendy’s location in Bad Axe, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 787 N Van Dyke Rd in Bad Axe, MI currently open?
Yes, Wendy's at 787 N Van Dyke Rd in Bad Axe, MI is open every day from 6:00 AM to midnight and offers dine-in, drive-thru, and delivery services.
What are the drive-thru hours at Wendy's in Bad Axe, MI?
The drive-thru at Wendy's in Bad Axe, MI is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's near me?
You can order food through the Wendy's mobile app or by visiting order.wendys.com and selecting this location.
What payment options does Wendy's Bad Axe accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I provide feedback or contact the Wendy's location on Van Dyke Rd directly?
You can contact the location directly at (989) 269-6984, provide feedback through the Wendy's Contact page, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online.
Are there other dining options near Wendy's at 787 N Van Dyke Rd?
Yes, nearby dining options include Lugo’s Taco Street (Mexican/Tex-Mex), Chiller’s Grill (American), Dairy Queen (American), Pizza Hut (American/Pizza), KFC (Chicken restaurant), and Rachel’s of Bad Axe (American bar and grill). You can explore these after or before your Wendy’s visit for variety.
What nearby automotive services are available around Wendy's in Bad Axe?
Nearby automotive services include Meinhold Car Wash for car washes and detailing, Pioneer Quick Lube for oil changes and repairs, Advance Auto Parts for accessories, and Northgate Service Bad Axe for tire and repair services.
Are there government or financial services near the Wendy's location?
Yes, nearby services include the Michigan Secretary of State's Office and Secretary of State Office for DMV services, Huntington Bank, TCF Bank, USPS, and Western Union for shipping and money transfer needs.
Where can I find Wendy’s menu, nutrition, and allergen information online?
Menu, nutrition, and allergen details are available on the Wendy's menu website and mobile app. You can view prices and detailed nutrition facts for each menu item there.