Wendy's

3.6
639 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
787 N Van Dyke Rd, Bad Axe, MI
48413, United States

Hours

Reviews

3.6
639 reviews
5 stars
234
4 stars
160
3 stars
102
2 stars
38
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables, sticky floors, and unclean food preparation areas.

Management Issues

Several reviews mentioned unprofessional behavior from management, including rudeness and lack of oversight.

Customer Experience

Overall customer experiences varied widely, with some praising the food and service while many expressed dissatisfaction.
  • MH
    Mike H
    Oct 19, 2025
    3.0
    Wendy's used to be our go to for fast food. Recently, however, quality and service have seen a decline. Things are not the same since Dave Thomas has passed away.
  • RR
    Ryan Rogers
    Oct 17, 2025
    4.0
    Always good food and service. I rarely get pulled to wait for my food and it's always fresh and served with a smile. Keep up the good work!
  • RC
    Rick Crayne
    Oct 10, 2025
    3.0
    Service was slow, confused and they missed a sandwich
  • AB
    Adam Bultman
    Oct 6, 2025
    4.0
    Always delicious.
  • TK
    Tammy Kozfkay
    Oct 1, 2025
    3.0
    My food is usually cold, one time I ordered a double baconator and the burger was the little burgers for the junior burgers, at least half the workers are just not friendly. And I never get my condiments… or they screw up my order. I guess if you don’t tell them they can’t make things better . They just need to just try alittle harder and at least care about their job and doing a good job and care about their customers. Just saying ..

Frequently Asked Questions About Wendy's

Is Van Dyke Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.