McDonald's

3.5
896 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
871 N Van Dyke, Bad Axe, MI
48413, United States

Hours

Reviews

3.5
896 reviews
5 stars
307
4 stars
185
3 stars
173
2 stars
73
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently complained about slow service, with many reporting long wait times in both drive-thru and curbside.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with many customers expressing frustration over receiving the wrong items.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others reported rude interactions, indicating inconsistency in customer service.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also reports of unsanitary conditions, particularly in the bathrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold food and poorly prepared items.
  • KW
    Kaylee Wingert
    1 day ago
    1.0
    Got there ordered on the kiosk the screens to them were very dirty. Then got mine and my boyfriend’s meal to go. Waited for over 20 minutes. My hot fudge sundae was very melted and the food was cold by that time. staff wasn’t friendly don’t recommend also the bathroom was not clean.
  • JJ
    Joe
    4 days ago
    1.0
    Always pushing cars forward to wait is crap. Management needs to fix things here and fast. Multiple times I've had to go into get my food bc they forgot i was waiting still. You didn't forget to take my money. Stop telling ppl pull forward seriously.
  • MK
    Mike Kuma
    Oct 25, 2025
    1.0
    So, the idea in « fast food » is that it’s supposedly fast to be served. Not 30 minutes after order and cold
  • RR
    Ryan Rogers
    Oct 17, 2025
    1.0
    Over priced and being pulled ahead for two burgers is outrageous to top it off. We avoid going there at all costs.
  • AS
    Abby Smith
    Oct 13, 2025
    5.0
    My band teacher took me and probably 20 other students here at 8 pm and they served all of us with very few mistakes. they were friendly and quick,couldn't ask for better service!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Bad Axe, MI?

The McDonald's in Bad Axe, MI, is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and when?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.