Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Order Accuracy
A significant number of reviews mentioned incorrect orders being received, with some customers experiencing multiple wrong orders in a row.
Staff Friendliness
While some customers praised friendly staff, others reported rude interactions, indicating inconsistency in customer service.
Cleanliness
Feedback on cleanliness was mixed; some noted clean bathrooms and dining areas, while others reported unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold meals and poorly prepared items.
JH
John Hendon
Jan 27, 2026
5.0
Ordered a coffee and wasn't too impressed, very kind lady at the front let me exchange it for something else of same value, overall very nice service and a group of people who understands there customers needs and makes sure those needs are met 10/10
MB
Mary Barnett
Dec 9, 2025
5.0
For as many people they get a day they do awesome. Always pleasant to talk to through the drive thru.
MB
Michelle Bleeda
Dec 9, 2025
2.0
This was my favorite fast food but now they rush, rarely get orders right, and the quality of food has dwindled. Come on mcdonalds time to step it up.
JJ
Jessica
Dec 4, 2025
1.0
I have never had so much trouble with place then I have the last couple weeks, every time I go I have to wait at least 20 mins then they are always bringing out the wrong food just to have to go back and wait longer, not only that last night there was THREE!!!! People inline myself and 2 others they still took forever and got the order wrong !!!