McDonald's

3.5
903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
871 N Van Dyke, Bad Axe, MI
48413, United States

Hours

Reviews

3.5
903 reviews
5 stars
311
4 stars
185
3 stars
173
2 stars
74
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.

Staff Friendliness

While some customers praised individual staff members for their friendliness, others reported rude interactions and poor customer service.

Cleanliness

The cleanliness of the restaurant and bathrooms received mixed reviews, with some customers noting dirty conditions.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • MB
    Mary Barnett
    Dec 9, 2025
    5.0
    For as many people they get a day they do awesome. Always pleasant to talk to through the drive thru.
  • MB
    Michelle Bleeda
    Dec 9, 2025
    2.0
    This was my favorite fast food but now they rush, rarely get orders right, and the quality of food has dwindled. Come on mcdonalds time to step it up.
  • JJ
    Jessica
    Dec 4, 2025
    1.0
    I have never had so much trouble with place then I have the last couple weeks, every time I go I have to wait at least 20 mins then they are always bringing out the wrong food just to have to go back and wait longer, not only that last night there was THREE!!!! People inline myself and 2 others they still took forever and got the order wrong !!!
  • KW
    Kaylee Wingert
    Nov 23, 2025
    1.0
    Got there ordered on the kiosk the screens to them were very dirty. Then got mine and my boyfriend’s meal to go. Waited for over 20 minutes. My hot fudge sundae was very melted and the food was cold by that time. staff wasn’t friendly don’t recommend also the bathroom was not clean.
  • JJ
    Joe
    Nov 20, 2025
    1.0
    Always pushing cars forward to wait is crap. Management needs to fix things here and fast. Multiple times I've had to go into get my food bc they forgot i was waiting still. You didn't forget to take my money. Stop telling ppl pull forward seriously.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Bad Axe, MI?

The McDonald's in Bad Axe, MI, is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and when?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.