Wendy's

3.2
830 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1292 North Opdyke Road, Auburn Hills, MI
48326, United States

Hours

Reviews

3.2
830 reviews
5 stars
232
4 stars
185
3 stars
142
2 stars
68
1 star
203

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.

Food Quality

Several customers complained about cold, poorly prepared, or low-quality food items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Wait Times

Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • AA
    abs
    Nov 14, 2025
    1.0
    food is good but the service sucks and theyre always out of something
  • GC
    gerald cavanaugh
    Oct 27, 2025
    1.0
    Made a mobile order around 9pm on a Saturday. Ordered 2 junior bacon cheeseburgers, a spicy chicken sandwich, 4 piece nugget, and two drinks. When I received my food, both junior bacon cheeseburgers were missing. There is no simple way to choose missing items online, and I've filled out multiple surveys to request a refund. I even requested a phone call from the company, on one of the surveys. I have bit receive any replies from Wendy's, to refund me for my missing food items. This is horrible customer service, to match the horrible service on the people who omitted half my order. Being charged for food you did not receive is bad, but being ignored by the company who did it, is worse. I would recommend avoiding this location especially, as well as all the others, as there are plenty of other food options in the immediate area, that will either not mess up your order, or will compensate you, when they do.
  • DT
    Dee Taylor
    Oct 26, 2025
    1.0
    Buyer beware. I was given a cold jr bacon cheeseburger. But at least my fries were warm. Customer service was great.
  • CS
    Claudette Shock
    Oct 23, 2025
    3.0
    My work friend and I Usually get real good food and good service here. We just got off second shift at midnight and bought food and it was great. I came back 20 minutes later because we wanted more food for the family. Well no can do because someone on the drive thru speaker said "sorry, can't take any orders, the computers are glitchy". ....... . Oh! By the way... Do you all know the the paths that take you thru drive thru has a ton of HUGE POT HOLES!!!???
  • TK
    Tyler Kobylas
    Sep 12, 2025
    1.0
    Waited over 20 minutes to get my food and then gave me the wrong order

Frequently Asked Questions About Wendy's

Is 1292 North Opdyke Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.