Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of professionalism from staff.
Food Quality
Several customers complained about cold, poorly prepared, or low-quality food items.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Wait Times
Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
AA
abs
Nov 14, 2025
1.0
food is good but the service sucks and theyre always out of something
GC
gerald cavanaugh
Oct 27, 2025
1.0
Made a mobile order around 9pm on a Saturday. Ordered 2 junior bacon cheeseburgers, a spicy chicken sandwich, 4 piece nugget, and two drinks. When I received my food, both junior bacon cheeseburgers were missing. There is no simple way to choose missing items online, and I've filled out multiple surveys to request a refund. I even requested a phone call from the company, on one of the surveys. I have bit receive any replies from Wendy's, to refund me for my missing food items. This is horrible customer service, to match the horrible service on the people who omitted half my order. Being charged for food you did not receive is bad, but being ignored by the company who did it, is worse. I would recommend avoiding this location especially, as well as all the others, as there are plenty of other food options in the immediate area, that will either not mess up your order, or will compensate you, when they do.
DT
Dee Taylor
Oct 26, 2025
1.0
Buyer beware. I was given a cold jr bacon cheeseburger. But at least my fries were warm. Customer service was great.
CS
Claudette Shock
Oct 23, 2025
3.0
My work friend and I Usually get real good food and good service here. We just got off second shift at midnight and bought food and it was great. I came back 20 minutes later because we wanted more food for the family. Well no can do because someone on the drive thru speaker said "sorry, can't take any orders, the computers are glitchy". ....... . Oh! By the way... Do you all know the the paths that take you thru drive thru has a ton of HUGE POT HOLES!!!???
TK
Tyler Kobylas
Sep 12, 2025
1.0
Waited over 20 minutes to get my food and then gave me the wrong order
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Auburn Hills, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Auburn Hills, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 340-9030.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1292 North Opdyke Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Auburn Hills, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1292 North Opdyke Road, Auburn Hills?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
Is breakfast served at this Wendy's?
Yes, breakfast is served at this location. You can choose from breakfast combos, sandwiches, coffee, and sides.
What payment methods does Wendy's at 1292 North Opdyke Road accept?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (248) 340-9030 or provide feedback via the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available at order.wendys.com and the Wendy's mobile app after selecting this location.
Are there other fast food restaurants near this Wendy's on North Opdyke Road?
Yes, nearby fast food options include Taco Bell, KFC, and A&W Restaurant, convenient for exploring different meals around the area.
What hotels are located near Wendy's at 1292 North Opdyke Road for visitors?
Nearby accommodations include The Fairfield Inn by Marriott - Auburn Hills, Courtyard Detroit Auburn Hills, Sonesta Select Detroit Auburn Hills, Red Roof Inn Auburn Hills, Baymont Inn & Suites, and Baymont by Wyndham Auburn Hills.
Are there any business or industrial companies near this Wendy's?
Yes, nearby businesses include TI Automotive HQ, Nexteer Automotive, IQ Manufacturing, Joyson Safety Systems, and TSM Corporation.
Does this Wendy's offer dine-in, drive-thru, and takeout services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.