Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Auburn Hills Subway® Restaurant at 4000 Baldwin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food quality.
Staffing Issues
Frequent mentions of understaffing and slow service, leading to long wait times and frustration among customers.
Food Quality
Several reviews noted unsatisfactory food quality, including stale bread and poorly made sandwiches.
BY
Becca Young
Dec 15, 2025
1.0
I would give zero starts if possible. I ordered 5 footlongs for my large family in the app, it came to $51 and some change. I show up to get my order and the restaurant was closed, lights off, no one there. I asked a neighboring restaurant in the food court if maybe they would reopen as it was only about 7pm and was told the closed quite a while before I got there and it was something they did regularly. I contacted support, gave them all of the information they asked for and was never responded to again. It has been well over a month and the just took my $51 🤷🏻♀️ with no care in the world. I will NEVER return and tell EVERYONE about how shady subway is.
AL
Ashley Lynn
Dec 2, 2025
1.0
The worker was very kind, but my sub wasnt good, the bread tasted and looked raw somehow, he gave me like 3 little pieces of green onion and drenched my sandwich in honey mustard.
PB
Patrick Beavers
Aug 24, 2025
1.0
I ordered door dash subway today 8/24/25. My sandwich was late to arrive & HAD NO MEAT (I paid for a chicken breast sandwich). Also, the sandwich maker put as few vegetables on my sandwich as possible. This is the worst subway sandwich I have ever eaten, and the gates crossing mall subway shop should be ashamed for the product they put out today. Do not recommend.
RY
Rebecca Young
Aug 18, 2025
1.0
This place is absolutely ridiculous! Guys at the counter so very slow. Here on a early Monday, not busy, ordered on the App. Waited 20mins, went to counter to pick up because it says it's ready and had to wait another 20mins because they hadn't even started my sandwich! After all that waiting, the sub was wrong. I will never ever return to another subway. 10/10 do not recommend!
WT
Waked Tahini
Aug 11, 2025
1.0
Very bad service, one man working too slow and very bad communication with the customer, he doesn’t know what he is doing
What are the operating hours for the Subway at Great Lakes Crossing Outlets in Auburn Hills?
The Subway is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does this Subway location offer delivery services?
Yes, this Subway restaurant offers delivery service for customer convenience.
Where is this Subway restaurant located exactly?
It is located at 4000 Baldwin Road, Space Fc02, inside Great Lakes Crossing Outlets in Auburn Hills, MI 48326.
Can I dine in at this Subway location or is it takeout only?
You can dine in at this Subway as it serves dine-in customers, along with takeout and delivery options.
What types of meals are served at this Subway?
They serve breakfast, lunch, and dinner meals with options including Footlongs, 6” sandwiches, wraps, and salads.
Can I order food online or through an app from this Subway?
Yes, orders can be placed quickly and easily online or through the Subway app for delivery or pickup.
Does this Subway offer catering services?
No, this particular Subway location does not offer catering services.
What nearby stores can I visit after eating at Subway in Great Lakes Crossing Outlets?
You can visit nearby stores like Forever 21 for clothing, Movado Company Store for jewelry, and Nautica for men's clothing right within Great Lakes Crossing Outlets.
Is there a clothing store near Subway at Great Lakes Crossing Outlets?
Yes, there are several clothing stores nearby including Lord & Taylor, Torrid, EXPRESS, and DKNY for various fashion needs.
After grabbing a sandwich at Subway, where can I find gift shops nearby?
Nearby gift shops include Gifts Engraved & PhotoBrick and Showcase, offering flowers, gifts, and home goods within the Great Lakes Crossing Outlets.