Subway

2.0
136 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Auburn Hills Subway® Restaurant at 4000 Baldwin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4000 Baldwin Road, Auburn Hills, MI
48326, United States

Hours

Reviews

2.0
136 reviews
5 stars
23
4 stars
7
3 stars
5
2 stars
7
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality.

Staffing Issues

Frequent mentions of understaffing and slow service, leading to long wait times and frustration among customers.

Food Quality

Several reviews noted unsatisfactory food quality, including stale bread and poorly made sandwiches.
  • BY
    Becca Young
    Dec 15, 2025
    1.0
    I would give zero starts if possible. I ordered 5 footlongs for my large family in the app, it came to $51 and some change. I show up to get my order and the restaurant was closed, lights off, no one there. I asked a neighboring restaurant in the food court if maybe they would reopen as it was only about 7pm and was told the closed quite a while before I got there and it was something they did regularly. I contacted support, gave them all of the information they asked for and was never responded to again. It has been well over a month and the just took my $51 🤷🏻‍♀️ with no care in the world. I will NEVER return and tell EVERYONE about how shady subway is.
  • AL
    Ashley Lynn
    Dec 2, 2025
    1.0
    The worker was very kind, but my sub wasnt good, the bread tasted and looked raw somehow, he gave me like 3 little pieces of green onion and drenched my sandwich in honey mustard.
  • PB
    Patrick Beavers
    Aug 24, 2025
    1.0
    I ordered door dash subway today 8/24/25. My sandwich was late to arrive & HAD NO MEAT (I paid for a chicken breast sandwich). Also, the sandwich maker put as few vegetables on my sandwich as possible. This is the worst subway sandwich I have ever eaten, and the gates crossing mall subway shop should be ashamed for the product they put out today. Do not recommend.
  • RY
    Rebecca Young
    Aug 18, 2025
    1.0
    This place is absolutely ridiculous! Guys at the counter so very slow. Here on a early Monday, not busy, ordered on the App. Waited 20mins, went to counter to pick up because it says it's ready and had to wait another 20mins because they hadn't even started my sandwich! After all that waiting, the sub was wrong. I will never ever return to another subway. 10/10 do not recommend!
  • WT
    Waked Tahini
    Aug 11, 2025
    1.0
    Very bad service, one man working too slow and very bad communication with the customer, he doesn’t know what he is doing

Frequently Asked Questions About Subway

What are the operating hours for the Subway at Great Lakes Crossing Outlets in Auburn Hills?

The Subway is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway restaurant offers delivery service for customer convenience.