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Subway

1.9
(138 reviews)

Business Details

(248) 758-9101
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Auburn Hills Subway® Restaurant at 4000 Baldwin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4000 Baldwin Road, Auburn Hills, MI
48326, United States

Hours

Reviews

1.9
138 reviews
5 stars
23
4 stars
7
3 stars
5
2 stars
7
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported unsatisfactory food quality, including undercooked bread and missing ingredients.

Staffing Issues

Frequent mentions of understaffing and slow service, leading to long wait times and frustration among customers.

Management Problems

Reviews indicated a lack of effective management, with employees often seen neglecting their duties and not addressing customer complaints.
  • KR
    Kimberly R
    2 days ago
    1.0
    They should train those teenage boys. Their attitude to customers are horrible.
  • AK
    Adam Keller
    Feb 7, 2026
    1.0
    Watched a staff member walk straight from a stall in the men’s restroom to the prep line to make sandwiches for customers- no handwashing required! Yum’
  • BY
    Becca Young
    Dec 15, 2025
    1.0
    I would give zero starts if possible. I ordered 5 footlongs for my large family in the app, it came to $51 and some change. I show up to get my order and the restaurant was closed, lights off, no one there. I asked a neighboring restaurant in the food court if maybe they would reopen as it was only about 7pm and was told the closed quite a while before I got there and it was something they did regularly. I contacted support, gave them all of the information they asked for and was never responded to again. It has been well over a month and the just took my $51 🤷🏻‍♀️ with no care in the world. I will NEVER return and tell EVERYONE about how shady subway is.
  • AL
    Ashley Lynn
    Dec 2, 2025
    1.0
    The worker was very kind, but my sub wasnt good, the bread tasted and looked raw somehow, he gave me like 3 little pieces of green onion and drenched my sandwich in honey mustard.
  • AT
    Adam Talab
    Apr 5, 2025
    1.0
    Tldr: Manager messed up order and was rude to me because I wanted new subs that she offered to make Ordered Subs from here through the mobile app and was missing toppings. Not a problem these things happen. I took half a sub to show them there were missing toppings and the manager asked if I would like new subs so I said sure and then she told me "you want new subs but only brought half a sub" in a very rude manner then went off to make them. And I said to the other employee and another customer at the counter there's no reason to talk like that to a customer who had a wrong order; like im supposed to know I need to bring the subs back and on top of that they go in the garbage when you return them. The other employee told me she's stressed and I said still there's no reason to act like that. this is a big fast paced food court not mommy's ice cream store. Won't be ordering here again was going to contact corporate and make a complaint but I will be the bigger person and settle for a 1 star review.

Frequently Asked Questions About Subway

What are the operating hours for the Subway at Great Lakes Crossing Outlets in Auburn Hills?

The Subway is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway restaurant offers delivery service for customer convenience.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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