Subway

2.0
134 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Auburn Hills Subway® Restaurant at 4000 Baldwin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4000 Baldwin Road, Auburn Hills, MI
48326, United States

Hours

Reviews

2.0
134 reviews
5 stars
23
4 stars
7
3 stars
5
2 stars
7
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality.

Staffing Issues

Frequent complaints about understaffing and slow service, leading to long wait times and frustration among customers.

Food Quality

Several reviews mentioned unsatisfactory food quality, including stale bread and poorly made sandwiches.

Management Concerns

Criticism of management for not addressing staff behavior and operational inefficiencies, contributing to a negative customer experience.
  • PB
    Patrick Beavers
    Aug 24, 2025
    1.0
    I ordered door dash subway today 8/24/25. My sandwich was late to arrive & HAD NO MEAT (I paid for a chicken breast sandwich). Also, the sandwich maker put as few vegetables on my sandwich as possible. This is the worst subway sandwich I have ever eaten, and the gates crossing mall subway shop should be ashamed for the product they put out today. Do not recommend.
  • RY
    Rebecca Young
    Aug 18, 2025
    1.0
    This place is absolutely ridiculous! Guys at the counter so very slow. Here on a early Monday, not busy, ordered on the App. Waited 20mins, went to counter to pick up because it says it's ready and had to wait another 20mins because they hadn't even started my sandwich! After all that waiting, the sub was wrong. I will never ever return to another subway. 10/10 do not recommend!
  • WT
    Waked Tahini
    Aug 11, 2025
    1.0
    Very bad service, one man working too slow and very bad communication with the customer, he doesn’t know what he is doing
  • RN
    Rama Naama
    May 10, 2025
    1.0
    horrible service the lady with blonde hair named Angel threw out my sandwhich because she couldn’t hear me order…..
  • FE
    Francisco Esparza
    Apr 15, 2021
    1.0
    Horrible I order my food online when I got there the guy rudely said it would be 20 mins even after the app had said it was ready and on top of that The line was empty and they had 4 people working the lady there was sweet so I’ll give them that

Frequently Asked Questions About Subway

What are the operating hours for the Subway at Great Lakes Crossing Outlets in Auburn Hills?

The Subway is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway restaurant offers delivery service for customer convenience.