Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms, and concerns about food handling.
Food Quality
Customers frequently noted inconsistent food quality, with complaints about cold or improperly prepared items.
Management Issues
Multiple reviews pointed to poor management practices, including lack of training and responsiveness to customer complaints.
JJ
Jackie
Feb 20, 2026
1.0
Very disappointed with the service at this McDonald’s location. The staff was extremely rude during our visit.
When we asked for a cup of ranch, we were told it would be $0.75. That was surprising, but we paid. Then when we asked for mayo, we were first told they didn’t have it. When I went to ask again, I was told it’s also $0.75 for one packet of mayo and that it has “always been like that.” I come here regularly and have never been charged before.
What was even more concerning was that we were not given a receipt for the ranch, and the charge did not appear to be entered into the system. The employee took the cash and appeared to place it in her pocket before walking away. On top of that, her tone and facial expressions were very dismissive and unprofessional.
This isn’t about the mayo or the ranch it’s about transparency, consistency, and respectful customer service.
MR
Madison Ramfos
Feb 19, 2026
1.0
Very rude, over heard the manager and a staff member talking bad about customers. They’ve over charged me at this location in the past, and they have no care for the line. The girl manager that works in the morning is so mean.
VM
Vanessa Mauricio montes
Feb 17, 2026
1.0
Ms Daniela was very helpful and nice , and well spoken to me giving my food
CP
Chase P
Feb 14, 2026
1.0
Horrible service (when working) between the hours of 1am-5am. If you want to be late for work & wait horribly long durations of time; this is the location for you. I'd give 0 stars or negative if possible.
OB
Ozetta Burton
Jan 25, 2026
1.0
I order my cook to order which means cook it fresh and when I got home it was cold so I’ll be calling corporate because this shouldn’t happen
What are the regular operating hours for this McDonald's location?
This McDonald's location is open from 5:30 AM to midnight from Monday to Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, the McDonald's at 3420 E Walton offers drive-thru service daily from 5:30 AM to midnight on weekdays and Sunday, with extended hours until 2:00 AM on Friday and Saturday.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Delivery is available daily from 5:30 AM to midnight Monday through Thursday and Sunday, with extended delivery hours until 2:00 AM on Friday and Saturday.
What delivery and pickup options are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I access McDonald's mobile ordering app for this location?
You can download the McDonald's app for iOS from the Apple App Store or for Android from Google Play to order from this location conveniently.
What payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby places where I can get a haircut or spa services near this McDonald's?
Yes, Redhouse Salon offers hair salon services, and B Salon and Spa along with AIR Cryotherapy provide spa services nearby.
What other dining options are available near this McDonald's?
Nearby dining options include Jet's Pizza, Twin Peaks Auburn Hills, TGI Fridays, Wingstop, and Starbucks, offering a variety of cuisines.
Are there any educational centers close to this McDonald's?
Yes, the Kumon Math and Reading Center, The Montessori School of Five Points, Rainbow Child Care, and Squirrel Road KinderCare are nearby educational centers and preschools.
If I need medical or veterinary services nearby, where can I go?
Nearby you can find Meadowbrook Dental, BluePearl Pet Hospital for veterinary care, Miller Vein medical center, LifeStance Therapists, and The Avalon of Auburn Hills for health services.
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