McDonald's

3.1
1107 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3420 E Walton, Auburn Hills, MI
48326, United States

Hours

Reviews

3.1
1,107 reviews
5 stars
335
4 stars
206
3 stars
156
2 stars
107
1 star
303

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported a decline in food quality, with issues like cold fries, incorrect orders, and unsanitary conditions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Cleanliness

Some customers noted cleanliness issues, including dirty interiors and unsanitary food handling.

Order Accuracy

Many customers experienced repeated issues with order accuracy, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating occasional good service.
  • LL
    LAW PARKER (Laz Lawless)
    Nov 17, 2025
    5.0
    Ladies In This McDonalds are Fabulous From Management To Drive Thru Attendant The Warm Smiles & Delicious 🤤 Taste Keep Me Coming Back
  • MK
    Mark Kehrig
    Nov 12, 2025
    5.0
    Great breakfast burritos! Must try!
  • ME
    Margie Elzerman
    Oct 22, 2025
    1.0
    Interior appears clean most of the time. Using the app is convenient at the Drive-thru. Unfortunately, the quality of food continues to get worse and worse. Why I put myself through going to this location is because it is conveniently located by my office. This will no longer be the case moving forward. Last week, I ordered chicken nuggets and a stink bug crawled out of the box. But in their defense it is stink bug season so.... could've happened in the hand-off through the drive-thru window. Today, I ordered my usual big mac with no bun, which typically comes on a breakfast plate so I can cut it up and enjoy my lunch, Unfortunately, it came crammed in a sandwich box with no plastic utensils to eat it. Great! So then I try a French fry, which is ice cold, wilted as if they were sitting in a bag for two days. Thank you for once again, having a customer pay over $12 for a simple meal of crap! This has happened in the past with the sandwich crammed into a little nugget box! I try to call and get voicemail. If the store manager cannot train their staff on quality products, this store needs to be permanently closed!
  • IP
    Ian Pope
    Oct 14, 2025
    5.0
    I ordered my “adult happy meal” two McDoubles and a medium fry. A: The staff was courteous and professional, B: I had literally the BEST MCDOUBLE I have ever had (I’m a fan of McD’s but this is worth the praise) They cooked it PERFECTLY, I didn’t add any extras or anything just original style McDouble. I was on a budget today so I am ABSOLUTELY IMPRESSED by how friendly the staff were, how quick the drive through was (very busy intersection), and how good my “BASIC” budget order was. Fries were fresh and crispy and perfectly seasoned thumbs 👍 . I have several McDonald’s closer to me but I will go out of my way to go here again 😎
  • HH
    Holden Hernandez
    Oct 13, 2025
    1.0
    On the 4th of this month had the worst fast food experience ever smh. The lady said only one order per car even tho one of us online order and one of us wanted to order on the spot. They made us go around a second time. When we did they locked the window on us then said they were closed? Then another lady came up and said they ran out of food?? My friend ordered online order 10-15 mins ago. Mind you they close at 2am and it’s about 11:50 so 2 hours before they actually close. At least it’s Laughable experience, the McDonald’s on Walton Blvd is way better and nicer people

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's location is open from 5:30 AM to midnight from Monday to Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, the McDonald's at 3420 E Walton offers drive-thru service daily from 5:30 AM to midnight on weekdays and Sunday, with extended hours until 2:00 AM on Friday and Saturday.