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McDonald's

3.5
(1758 reviews)

Business Details

3950 Baldwin Rd, Auburn Hills, MI
48326, United States
(248) 335-9160
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3950 Baldwin Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

3.5
1,758 reviews
5 stars
631
4 stars
404
3 stars
297
2 stars
141
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Order Accuracy

A significant number of customers reported incorrect orders, with many stating that their requests were frequently not fulfilled correctly.

Cleanliness

Multiple reviews mentioned dirty dining areas and bathrooms, contributing to an overall negative dining experience.

Food Quality

Several customers complained about receiving cold or stale food, with some expressing concerns about food safety.

Long Wait Times

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • EH
    Elijah Hernandez
    1 day ago
    5.0
    Food was fresh, service was fast, girl with the red hair at the window was very nice. Great job staff
  • BT
    Blue Thumb
    6 days ago
    1.0
    This McDonalds suck all the way around tried arch burger there was a small dot of sauce on it the inside is dirty and the slow lady giving you your food has a nasty attitude
  • MC
    Malena Carr
    Feb 22, 2026
    3.0
    They could be faster and have fresh hot food instead of cold food. They are also always out of the Frappe type drinks.
  • CI
    Chelsey Iseler
    Feb 4, 2026
    2.0
    Rudest customer service. Packed all of our food even though we said it was for inside. No hello, no smiles. Had to ask for packs of ketchup. When we asked for a second dipping sauce we were informed we already asked for one. Numerous workers seen us and walked past us before helping us. All the workers act like they’re miserable and want nothing to do with helping the customer. I wouldn’t recommend this McDonald’s and won’t consider stopping here again.
  • ST
    Sun Tsu
    Jan 21, 2026
    1.0
    We just moved very close to this McDonalds a year ago. They have YET to get an order correct. Last week was did it for me. I got 2 biscuits with egg and ordered 2 muffins with cheese and sausage. Was also were handed 2 coffees without a tray and when asked for a tray, there was a look of utter confusion. They couldn't even make a soft serve correctly, the ice cream on the cone came out hanging over the top - looked like a smashed Christmas tree. I'm done with this location. And why is the response from "owner" ( let's be real here) always deferring reviewers to a link?? Luckily, we have many other options close on Brown Rd. Both Culver's and Arby's have always had excellent customer service and accuracy.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 3950 Baldwin Rd, Auburn Hills?

McDonald's at 3950 Baldwin Rd, Auburn Hills is open Monday to Friday from 5:00 AM to 11:00 PM, Saturday and Sunday from 6:00 AM to 11:00 PM.

What time does the drive-thru at this McDonald's location operate?

The drive-thru is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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