McDonald's

3.2
1751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1481 Opdyke Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

3.2
1,751 reviews
5 stars
515
4 stars
318
3 stars
310
2 stars
148
1 star
460

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Management Concerns

Feedback highlighted poor management practices, including unprofessional behavior and lack of support for staff during customer disputes.

Food Quality

Several reviews mentioned food being served cold, old, or incorrect, with complaints about missing items and unsatisfactory preparation.

Staff Performance

While some customers praised individual staff members for their friendliness and service, others noted a lack of professionalism and attention to detail.

Cleanliness

Some customers reported cleanliness issues, particularly with restrooms and food preparation areas.
  • KW
    Kyy Waters
    1 day ago
    1.0
    You guys did not have to do me like that. Currently it’s 3:40 am (nov 23) and I got told they couldn’t make a burger because breakfast is at 4:30. I’ve worked in fast food before; this is not how it works. I went up to the window and they ran to the back. Cowardly. Just come up and tell me to my face exactly so I can hear you proper instead of the muffled monitor. I pick up here frequently and never had such an issue until now. The part I’m irritated about is how y’all sat up there and ran away from me. Crazy. What can i expect though from a McDonald’s in the hood.
  • PH
    patricia harker
    Nov 6, 2025
    5.0
    Food was good. Customer service was good. A little slow waiting in drive thry
  • NP
    Night Puckett
    Oct 31, 2025
    1.0
    Normally everytime I go to this McDonald's it's a decent experience. Food comes out fast, hot, and there's never issues with the staff. Today wasn't one of those days. Today being Oct 30th, 2025 at around 6pm I get in they have my food ready, so I sit down to eat. A man comes in and starts to have issues with the cashier over a missing order he placed online, and at first he's patient. He goes and sits down. The cashier ends up apologizing to him and is doing her best to accommodate him. She said something about getting her manager. Instead of the manager going to help he just hides in the kitchen and the lady has to come back out and tell the guy they can't do anything about his missing order. The man starts getting a little angry at this point cause they took his money, and he has proof he placed the order, cause he's got the receipts. He starts demanding to speak with the manager. Instead of coming out to diffuse the situation, The manager just hides in the kitchen, talking to the other employees, letting his poor cashier get yelled at rather than do anything. I can't believe he'd do that to her. The manager should be the one dealing with difficult situations like this. Why even pay him. I left a little after that so I'm not sure if anything else happened between them, but that manager really should be reprimanded for his despicable treatment of his people.
  • RB
    Rich Biersack
    Oct 30, 2025
    4.0
    Decent and normal McDonald's. Been here a few times as I stayed i the hotel accross. One time food was not to warm but ok. Friendly staf.
  • DH
    Darlene Hogan
    Oct 28, 2025
    5.0
    Excellent service, I had them add ice to my hot drink which they did no problem

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1481 Opdyke Rd, Auburn Hills?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery services 24/7, including same-day and no-contact delivery options.