Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned cold or old food, incorrect items, and unsatisfactory preparation.
Management Concerns
Customers expressed dissatisfaction with management's handling of staff and customer interactions, citing unprofessional behavior.
Positive Staff Interactions
Some customers highlighted positive experiences with individual staff members who provided good service.
CR
Courtney Rogue
2 days ago
5.0
Fries were hot and delicious! 🤤
AB
Aaron Bonter
2 days ago
1.0
Came in for breakfast on a Sunday, multiple incorrect orders, excessive wait time, and customers not given receipts from kiosks, along with already made orders disappearing. They need to do better honestly.
TW
Tiffany Welch
5 days ago
1.0
Refused service between 930-10pm today when lobby and curbside was closed due to being on a fully legal motorcycle with a license plate that isn’t loud now going into my third shift factory position starving thank you so much
OM
Old School working Man
6 days ago
2.0
Went inside ordered from kiosk waited forever for a little bitty shake that was supposedly a medium 2 cheeseburgers drowned in mustard and mayo, and of course reheated fries... thus the rating.
JJ
John
Feb 13, 2026
1.0
My visit was unfortunately cut short due to an uncomfortable interaction I witnessed between a manager and a supervisor trainee.
The supervisor was seated with a regional manager, engaged in what appeared to be a coaching or performance discussion. During that conversation, the store manager interrupted them multiple times. The final instance involved the manager asking the supervisor, in front of both the regional manager and customers, who she planned to pull from the kitchen to clean the bathrooms—despite the store clearly being short-staffed. When the supervisor attempted to respond, she was cut off and told it was ultimately her responsibility and that she needed to handle it herself.
There was no room for dialogue. The tone and timing made it appear less about resolving an operational issue and more about publicly undermining the supervisor and halting the conversation taking place.
As a customer simply trying to enjoy a meal, it was uncomfortable to witness what felt like public reprimand and poor leadership practice.
I shared this with the regional manager at the time: praise in public, correct in private. Leadership sets the tone for the entire operation.
The trainee was undermined to the point she abruptly shut her notebook and walked away to comply which lead me to pack up my stuff and leave. I also felt compelled to tell the manager and regional manager about the complete lack of professionalism I just witnessed - which is something I have never done before.
What are the operating hours for McDonald's at 1481 Opdyke Rd, Auburn Hills?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24/7 for convenient ordering and pickup.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering and rewards programs?
Yes, you can order via the McDonald's app on iOS and Android and earn points through the MyMcDonald's Rewards program.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's offer on-site?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What hotels are near McDonald's at 1481 Opdyke Rd in Auburn Hills?
Nearby hotels include Motel 6, Quality Inn, Rodeway Inn, Crowne Plaza Auburn Hills, Hyatt Place Detroit/Auburn Hills, Comfort Suites, MainStay Suites Detroit Auburn Hills, and Hawthorn Suites by Wyndham Detroit Auburn Hills.
Are there other dining options near this McDonald's location?
Yes, nearby restaurants include Mountain Jack's Steakhouse, The Auburn Standard, Bistro 75, KFC, and A&W Restaurant, offering a variety of cuisines.
What nearby services might be helpful for customers visiting McDonald's?
Nearby services include Classic Touch Auto Wash for car detailing, Vital Care of Auburn Hills pharmacy, Speedway gas station, and Western Union money transfer services.
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