Jimmy John's

3.4
293 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4433 Interpark Dr, Auburn Hills, MI
48321, United States

Hours

Reviews

3.4
293 reviews
5 stars
120
4 stars
49
3 stars
26
2 stars
16
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported consistently slow service, particularly at the drive-thru, with long wait times and incorrect orders.

Food Quality

While some customers enjoyed their sandwiches, there were multiple complaints about incorrect orders, missing ingredients, and unsanitary conditions.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food handling practices.
  • LS
    Leigh Schultes
    Oct 27, 2025
    1.0
    Drive through goes out of their way to ask you for a tip. I say no. Drive through guy goes away and comes back to confirm what sub I had ordered. I tell him my order again. Sure enough im eating my sub and there is hair in it. No other drive thru ever verbally and directly asks for a tip. Why does this place?
  • HS
    Hardik Shah
    Oct 4, 2025
    1.0
    They ask for tips in drive through orders!!!
  • NM
    Nancy Mandair
    Sep 18, 2025
    1.0
    Google says they close at 9pm but the door was locked at 8:30….sucks for those who get off work late!
  • MS
    Michael Seger
    Aug 24, 2025
    4.0
    Italian sandwich was delicious.
  • MM
    Madison McKiernan
    Aug 21, 2025
    1.0
    terrible service! The girl working the drive through gave me the wrong order and couldn’t even be bothered to apologize when I had to return to the store to get them to correct the mistake.