Jimmy John's

3.3
201 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3976 Baldwin Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

3.3
201 reviews
5 stars
76
4 stars
41
3 stars
12
2 stars
13
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service and long wait times for both in-store orders and deliveries.

Staff Performance

Feedback highlighted a mix of positive and negative experiences with staff, including commendations for individual employees and complaints about rudeness and poor management.

Food Quality

While some customers praised the food quality and specific menu items, others expressed dissatisfaction with portion sizes and incorrect orders.

Operational Issues

Several reviews mentioned problems with the store's hours, including being closed early or not accepting orders, leading to customer frustration.
  • GS
    Gary Skrzycki
    Nov 5, 2025
    3.0
    Just good subs. Along with a great staff. Enjoy..
  • DB
    David Barylski
    Sep 11, 2025
    1.0
    Auto 1 star for having a tip prompt. WHY WOULD I PAY A TIP BEFORE THE FOOD IS MADE IN A FAST CASUAL RESTAURANT? PAY YOUR EMPLOYEES A FAIR WAGE AND ACTUALLY MANAGE THEM.
  • TT
    Trevor Thorne
    Aug 13, 2025
    3.0
    Food tasted fine but why am I paying $15 for a tiny roll like bread? Where did the old sizes go?
  • CM
    Craig Marion
    Jul 22, 2025
    2.0
    725pm .... hand written sign on the door "be right back" .... I will not be back
  • IL
    Isaac Lux
    Jun 25, 2019
    1.0
    I used to work at this store, so I know exactly how all the sandwiches should be made. Every single time I've ever been to this store since they've disappointed me. For starters they always get the veggies backwards, so the meat gets forced out after one bite. And the last time I went there they were so poorly trained that they didn't even know how to properly cut the bread for a slim, they straight up told me it was no different than a regular sub. Wildly disappointing, and worst Jimmy Johns in the entire county.