Absolutely terrible experience from start to finish. We ordered a buffalo chicken philly, but received a plain one instead. When I tried to point this out, the staff was so dismissive and blunt that I actually felt unsafe continuing the conversation in person. To make matters worse, the wings we ordered were so dry and hard that they were completely inedible, we had to throw them away.
I tried to resolve the issue later, but the phone number listed on Google is invalid, and no one has responded to the feedback I submitted online. Between the incorrect order, the poor food quality, and the hostile attitude, this was a disgusting experience. Save your money and go somewhere that actually values its customers.
JC
Juliant Casaigne
Apr 11, 2026
5.0
Great crew,super good food
MZ
Miles Zimmerman
Apr 8, 2026
1.0
Great food. Employees need to get fired…. All reviews say they are rude and impolite
SM
Stephen Morgan
Apr 4, 2026
1.0
God awful service. No organization
No apologies. Waiting 35 min for 2 orders without as much as an apology for the delay. At one point they just ignored the line up and put in headphones.
LB
Lanny Buckner
Apr 2, 2026
1.0
After waiting in line for an hour to put my order in, they said they didn’t take cash and that’s all I had was cash. They didn’t have it posted anywhere or anything. This is totally unacceptable and I would never eat here again.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks is closed for delivery services every day of the week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer drive-through services at any time.
Can I do a pickup order at Charleys Cheesesteaks?
No, pickup orders are not available as the pickup service is closed throughout the week.
Does Charleys Cheesesteaks provide takeout services?
No, takeout services are not offered since the takeout hours are closed all week.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4406 Baldwin Rd., Auburn Hills, MI 48326, United States.
What are some nearby dining options around Charleys Cheesesteaks?
Nearby dining options include Stir Crazy Fresh Asian Grill, Panda Express, The Hummus and Pita Company, Johnny Rockets, Taco Bell, and Rainforest Cafe, offering a variety of cuisines for visitors to enjoy before or after visiting Charleys Cheesesteaks.
Are there family-friendly places near Charleys Cheesesteaks?
Yes, family-friendly places such as PEPPA PIG World of Play Michigan and SEA LIFE Michigan Aquarium are nearby, perfect for entertaining children during your visit to the area.
What shopping options are available near Charleys Cheesesteaks?
Nearby shopping includes Spencers, Pandora, Windsor Fashions, Kay Jewelers Outlet, Sunglass Hut, and Finish Line, making it convenient to shop for clothing, jewelry, and accessories around your meal.
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