Wingstop

2.6
406 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Ann Arbor Washtenaw Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3500 Washtenaw Road Ste F, Ann Arbor, MI
48104, United States

Hours

Reviews

2.6
406 reviews
5 stars
125
4 stars
26
3 stars
17
2 stars
27
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times for food.

Order Accuracy

Many customers reported incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings, others complained about undercooked or overcooked items.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Positive Staff Experiences

A few customers praised specific staff members for their helpfulness and good service, indicating that there are some positive interactions.
  • WP
    Wesam Pg
    Jan 2, 2026
    1.0
    this place was horrible my chicken was raw my kids fries where cold and lacked salt the waiters where being disrespectful i am never eating here agian ~ The Patrisha Smith
  • JG
    Jonathan Green
    Dec 31, 2025
    5.0
    Turns out to be worth the time I drive here from jackson michigan where there food is awesome πŸ‘Œ πŸ‘ πŸ‘
  • BA
    Brandon Adair
    Dec 11, 2025
    1.0
    This has got to be one of the worst Wingstop's in America, I've ordered from here 3 times in total expecting different results but every single time you wait nearly an hour for you food watching people who very clearly don't give any care for you or your order. I worked in the food industry for 10 years as everything from the bus boy, wait staff, manager, cook and sous chef so I understand how people can be hypercritical of food service workers and I tend to be a lot more patient because they're just trying to get through service but this is complete and utter disrespect. As I'm writing this review I ordered my Wings and Tenders at 9:46PM a bit late I know but they close at 2AM so I figured that was ample time to receive my order. Nope! It's now 1:05AM and they're turning people away because they're "closing up and I'm to request a refund from Uber pickup" what an absolutely gigantic waste of a night and a waste of the wages these people are being paid. The amount of others waiting alongside me with pretty much no product moving out the door I'm surprised this location is even still profitable.
  • JJ
    JustSaying!
    Dec 6, 2025
    1.0
    Hope you have taken out the bearded uncouth guy who doesn’t know how to talk to customers.
  • ZZ
    Zhen Zhang (ZZZ)
    Nov 29, 2025
    1.0
    This location consistently misses items and overcooks food during carry-out orders. Employees also refuse to fill drinks for delivery drivers. Both DoorDash and Uber Eats have confirmed that drivers are only required to pick up prepared orders β€” not fill drinks or pack items. No surprise this location has such a low rating. I will be reporting this store to Wingstop corporate and the delivery platforms.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.