When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Ann Arbor Washtenaw Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for food.
Order Accuracy
Many customers reported incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some enjoyed the wings, others complained about undercooked or overcooked items.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Positive Staff Experiences
A few customers praised specific staff members for their helpfulness and good service, indicating that there are some positive interactions.
WP
Wesam Pg
Jan 2, 2026
1.0
this place was horrible my chicken was raw my kids fries where cold and lacked salt the waiters where being disrespectful i am never eating here agian ~ The Patrisha Smith
JG
Jonathan Green
Dec 31, 2025
5.0
Turns out to be worth the time I drive here from jackson michigan where there food is awesome π π π
BA
Brandon Adair
Dec 11, 2025
1.0
This has got to be one of the worst Wingstop's in America, I've ordered from here 3 times in total expecting different results but every single time you wait nearly an hour for you food watching people who very clearly don't give any care for you or your order.
I worked in the food industry for 10 years as everything from the bus boy, wait staff, manager, cook and sous chef so I understand how people can be hypercritical of food service workers and I tend to be a lot more patient because they're just trying to get through service but this is complete and utter disrespect. As I'm writing this review I ordered my Wings and Tenders at 9:46PM a bit late I know but they close at 2AM so I figured that was ample time to receive my order.
Nope! It's now 1:05AM and they're turning people away because they're "closing up and I'm to request a refund from Uber pickup" what an absolutely gigantic waste of a night and a waste of the wages these people are being paid. The amount of others waiting alongside me with pretty much no product moving out the door I'm surprised this location is even still profitable.
JJ
JustSaying!
Dec 6, 2025
1.0
Hope you have taken out the bearded uncouth guy who doesnβt know how to talk to customers.
ZZ
Zhen Zhang (ZZZ)
Nov 29, 2025
1.0
This location consistently misses items and overcooks food during carry-out orders.
Employees also refuse to fill drinks for delivery drivers. Both DoorDash and Uber Eats have confirmed that drivers are only required to pick up prepared orders β not fill drinks or pack items.
No surprise this location has such a low rating.
I will be reporting this store to Wingstop corporate and the delivery platforms.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Ann Arbor Washtenaw Rd?
Wingstop Ann Arbor Washtenaw Rd is open daily from 10:30 AM to 2:00 AM.
Does Wingstop Ann Arbor Washtenaw Rd offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop Ann Arbor Washtenaw Rd's wings online?
Yes, you can order online for carryout or delivery through their menu website.
What payment methods are accepted at Wingstop Ann Arbor Washtenaw Rd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a drive-through service available at Wingstop Ann Arbor Washtenaw Rd?
No, the drive-through service is not available as the drive-through is closed every day.
What types of wings and flavors does Wingstop Ann Arbor offer?
They offer classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
Where is Wingstop Ann Arbor Washtenaw Rd located?
It is located at 3500 Washtenaw Road Ste F, Ann Arbor, MI 48104, USA.
Are there any nearby dessert places to Wingstop that I can visit after eating?
Yes, you can visit Nothing Bundt Cakes nearby for bakery treats and Beyond Juicery and Eatery for smoothies and cafes.
What other restaurants are near Wingstop Ann Arbor Washtenaw Rd?
Nearby restaurants include Blaze Pizza, Poke Fish, Pokefishsushi, Olga's Kitchen, and Firehouse Subs.
Are there any retail and health-related services near Wingstop Ann Arbor Washtenaw Rd?
Yes, nearby you can find Visionworks for eyewear, ATI Physical Therapy for medical services, and Art Van PureSleep retail store.