Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
280 reviews
5 stars
124
4 stars
46
3 stars
19
2 stars
21
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Smoothie Quality
While some customers enjoyed the smoothies, many complained about inconsistent quality, including flavorlessness and incorrect ingredient ratios.
Staff Friendliness
Some reviews highlighted friendly staff, but there were also many mentions of rude or unhelpful employees.
Cleanliness and Sanitation
Several reviews raised concerns about cleanliness and sanitation practices, with reports of unsanitary conditions and improper food handling.
Management and Staffing
Customers noted that the location is often understaffed, leading to disorganization and delays in service.
- SHSean HensleyDec 28, 20255.0family likes the smoothies
- HEhaven ellisNov 28, 20251.0The owner of the franchise is completely unprofessional. The owner will hang up on you and require you to reach out to door dash even though ordered through the Tropical Smoothie app. Take your money literally any other place.
- MJmike jonesOct 16, 20255.0Jetti punch add kale and Xtra shot of turbinado. Perfect everytime!! Jerk wrap and southwest dilla 😋
- FLFord LakeOct 12, 20251.0### Disappointing Experience at Tropical Smoothie Cafe – Unreliable and Unresponsive I was looking forward to a fresh start to my day with a smoothie from Tropical Smoothie Cafe, but this location completely dropped the ball on basic reliability. They post an 8 AM opening time, so I placed my online order at 9:10 AM for pickup, figuring plenty of buffer. By the time I arrived at 9:30 AM – a full hour and a half past opening – the doors were still locked, lights off, and no one inside. Worse, they processed my payment instantly through their app but haven't issued a refund despite the clear impossibility of fulfilling the order. I've sent follow-ups via email and their support form, but crickets so far. It's maddening to have your money tied up with zero accountability. The only saving grace was the lone employee shivering outside in the chilly October morning, doing their best to manage a line of frustrated customers. They explained that the opener simply never showed up, leaving them stranded without keys or access. Kudos to them for the transparency and professionalism amid the chaos – they shouldn't have been put in that position. Tropical Smoothie Cafe, if you're going to tout early hours and seamless online ordering, back it up with actual operations and quick resolutions. This level of disorganization isn't just a minor hiccup; it's a trust-breaker. 1 star for that employee's effort; otherwise, it's a hard pass. Steer clear until they fix their staffing and communication issues.
- JBJ BSep 8, 20255.0Employees at this location are super friendly and working. Fun music at a perfect volume
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, from 8:00 AM to 9:00 PM on Saturdays, and from 8:00 AM to 9:00 PM on Sundays.
What meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What types of food and beverages does Tropical Smoothie Cafe offer?
They offer fresh made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, kids food, desserts, specialty beverages, and more with options for vegetarian, vegan, and gluten-free diets.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
How can I place an order at Tropical Smoothie Cafe?
You can order ahead via their app available on iOS and Android, or online through their delivery website.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the attire recommended when visiting Tropical Smoothie Cafe?
The recommended attire is casual.
Are there any nearby restaurants close to Tropical Smoothie Cafe where I can enjoy other cuisines?
Yes, nearby dining options include V Kitchen Vietnamese Cuisine, Siam Square Asian Fusion Restaurant, VKitchen Vietnamese and Asian restaurant, Momo Sushi, and Papa Johns Ann Arbor Pizza Restaurant.
What other nearby services can customers access around Tropical Smoothie Cafe?
Nearby you can find US Mattress and American Mattress stores for furniture, Parkway Animal Clinic for veterinary services, Reach Bodywork Studio for wellness and massage therapy, and Karin & Company Salon for beauty and hair services.