Taco Bell

3.2
859 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5650 Jackson Rd in Ann Arbor. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5650 Jackson Rd, Ann Arbor, MI
48103, United States

Hours

Reviews

3.2
859 reviews
5 stars
277
4 stars
127
3 stars
151
2 stars
66
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Lobby Accessibility

The lobby is often closed, leading to frustration among customers who prefer dining in.

Positive Experiences

Some customers highlighted positive interactions with friendly staff and quick service during certain visits.

Pricing Concerns

Several reviews noted that food prices have increased, leading to dissatisfaction with value for money.
  • TL
    Trooper Long
    Oct 28, 2025
    4.0
    Not bad since the renovation.
  • AB
    Anthony Badall
    Oct 20, 2025
    1.0
    Picking and choosing who can come sit in the lobby to eat because of "staff shortages". Don't come here if you're looking to eat inside.
  • GT
    Gabrielle Taylor
    Sep 16, 2025
    1.0
    I’m so shocked by the behavior of the lady at the drive thru. I ordered a happy hour drink and got charged full price. I asked why I was charged full price and was told I had to tell them I wanted the happy hour price. Absolutely bs. When I called to speak with a manager the same lady said “oh she’s on the phone with a very important call right now.” What a joke! I had just gone to the TB in Chelsea, MI and had a much better experience. I recommend you go there if you can swing up there out of town. This place blows. They put the mexican pizza at the bottom and it got smushed and destroyed, the sauces were a disgusting clump or a pile of them all stuck together from some mystery food or something that dried on them binding them all together in a pile. You had to have seen that when you put them in the bag. We won’t return here hope it was worth the $3 you overcharged me and the crappy service you gave!
  • JB
    J Brushaber (Brush)
    Sep 2, 2025
    1.0
    I'm so tired of this location, I'm done with them. I always order on the app, show up to get my food and the dining room is closed. I'm not interested in sitting in the drive thru for 30 mins to get my cold food.
  • TB
    Thierry Billet
    Aug 22, 2025
    3.0
    Nourriture moyenne mais en même temps il s'agit d'une grande chaîne de restaurants. Service un peu lent vu le peu de monde

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at this Taco Bell location?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is this Taco Bell located?

This Taco Bell is located at 5650 Jackson Rd, Ann Arbor, MI 48103, United States.