Taco Bell

3.4
1450 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3860 S. State Rd. in Ann Arbor. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3860 S. State Rd., Ann Arbor, MI
48108, United States

Hours

Reviews

3.4
1,450 reviews
5 stars
512
4 stars
289
3 stars
201
2 stars
116
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.

Staff Attitude

While some customers praised friendly and helpful staff, others reported rude behavior and poor customer service experiences.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold items and incorrect customizations.

Cleanliness

Multiple reviews noted unsanitary conditions and a lack of cleanliness in the restaurant.
  • CC
    Connor Collinsworth
    5 days ago
    1.0
    0/5 never give what you want and after 3+ times of giving you the wrong thing will gaslight you on the phone. The manager is talked to on the phone was rude and unapologetic. Would recommend literally anything else, even the speed way down the street
  • JD
    Jen denski
    Dec 28, 2025
    1.0
    They should call their beef taco supremes, just sour cream supreme because you’re not hardly getting ANY beef. For what they charge and what you get, this is surely illegal. I will be reporting to corporate.
  • AA
    Andy
    Dec 25, 2025
    3.0
    We waited 15 minutes in the drive through and had zero words spoken to us. It's not the first time either, it's just a consistently bad location. If it weren't for it's location next to Costco we would never go to it.
  • GK
    Glenn Knight
    Dec 23, 2025
    1.0
    Yesterday I placed an order for pickup only to be told after waiting an hour that they had never received the order. I showed them my order confirmation and was told I would have to reorder as they didn't receive it. I left upset but understood that these things happen. Today I decided to give it another go. Placed my order for pickup in the drive through. When I got there the drive through was backed up to the point I couldn't even get into line. I went inside to pickup the food instead. Again I could not even get into line if I wanted. I waited 30 minutes inside for my order only to then be told that I could not be handed my food and had to go through the drive thru. My food was sitting right there and they refused to hand it to me inside. I went back outside to see the line wrapped around the building yet again with me unable to get in the line. I will not be coming back. The sad part is I work right across the street so this is far and away my most convenient lunch spot. 2 days of lunch breaks wasted for nothing but poor customer service.
  • AM
    Alex Morgan
    Dec 21, 2025
    1.0
    Literally 28 minutes in the drive through to serve 6 cars. No acknowledgement about being slow. No apology. Two people just randomly glancing towards our car from behind a closed window. Skip if you don’t have a half hour to spare. Honestly, on the other side of the freeway is Los Amigos—we’ve gotten in and out of there for a sit down meal in less time.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through in Ann Arbor?

The drive-through at Taco Bell in Ann Arbor is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.