Taco Bell

3.4
1458 reviews

Business Details

3860 S. State Rd., Ann Arbor, MI
48108, United States
(734) 665-7177

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3860 S. State Rd. in Ann Arbor. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3860 S. State Rd., Ann Arbor, MI
48108, United States

Hours

Reviews

3.4
1,458 reviews
5 stars
514
4 stars
289
3 stars
201
2 stars
116
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 30 minutes, both in drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.

Staff Attitude

While some customers praised friendly and helpful staff, others experienced rudeness or lack of communication from employees.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty workspaces and cold food.
  • MP
    Mariah Parkyn
    1 day ago
    1.0
    Multiple times I've gone through the drive through, usually between 9 and 10 PM, and I am always told that they have staffing issues and can't take orders. Only app or delivery orders. At this point, just shut down the store. This has happened so many times I don't even bother to try going there anymore.
  • OA
    Oussama Alhadai
    Jan 22, 2026
    1.0
    This is supposed to be their new fried chicken wrap. Service is pretty good, the restaurant is pretty clean… but their food is beyond horrible. Im sorry but that didn’t even taste like chicken. Safe to say that im never ever coming in here again.
  • AS
    Abby Surma
    Jan 17, 2026
    1.0
    let me start by saying: the food was great. only forgot a doritos taco, but i was reimbursed easily through the app so no issues. however, it took 45 minutes to get our food. We ordered via mobile app at 10:56pm, and im only about 3 minutes away. there were 4 cars ahead of us once we arrived at the line around 11pm. 2 of those 4 cars got out of line as we were waiting. we still get to the ordering speaker at 11:20. Woman on speaker said “i’m sorry, I need a moment.” we then sat at the ordering screen for about 10 minutes, and then they asked us to pull forward after giving my name for the order. We then sat at the window for another 10 minutes. I only saw about 2 or 3 workers from the window, and from what i could see they were moving pretty fast to get these orders done, one woman even running around & visibly panting. They were packing up other orders the entire time we were at the window, i’m guessing a few people from inside ordered a while before us. We received the food finally at 11:41, 20 minutes after getting to the ordering screen, 45 minutes total. If it truly is just short staffing that’s causing it to be this slow, why are the workers not able to pause the mobile ordering to catch up rather than let it pile up and have to tell every single person at the window that they need a moment. Seems very tiring as a worker and frustrating for the customers.
  • MV
    Mitchel Vedder
    Jan 13, 2026
    1.0
    35 minute wait. Horrible service I drove away because I couldn’t wait on this mismanaged establishment.
  • CC
    Connor Collinsworth
    Jan 7, 2026
    1.0
    0/5 never give what you want and after 3+ times of giving you the wrong thing will gaslight you on the phone. The manager is talked to on the phone was rude and unapologetic. Would recommend literally anything else, even the speed way down the street

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through in Ann Arbor?

The drive-through at Taco Bell in Ann Arbor is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery.

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