Taco Bell

2.0
247 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1655 Plymouth Rd in Ann Arbor. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1655 Plymouth Rd, Ann Arbor, MI
48105, United States

Hours

Reviews

2.0
247 reviews
5 stars
42
4 stars
15
3 stars
13
2 stars
11
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over 2 hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staffing Issues

Numerous comments indicated that the restaurant is severely understaffed, resulting in slow service and overwhelmed employees.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others noted satisfactory experiences.

Customer Service

While some staff were described as polite and hardworking, there were also reports of rude behavior and poor management practices.
  • MK
    Maddie K
    2 days ago
    1.0
    this is seriously the WORST taco bell ever. they are always SO SLOW. please build another taco bell somewhere on campus thanks.
  • HH
    Harold Humphries
    5 days ago
    1.0
    Big Taco Bell fan for decades. This one is terrible. No one at the counter. Angry customers waiting forever for simple orders. Is there an adult in the room? Bad way to run a business. Deeply disappointed.
  • JP
    Josh P
    Nov 13, 2025
    1.0
    Waited 30 mins for my food the first time. Gave them the benefit of the doubt and went again... 30 mins. You ever seen zootopia? Remember dash at the dmv? thats what it was like watching these guys make tacos. I watched the one guy, who was very clearly high out of his mind, wrap the same taco 4 times. Im surprised he could even see what he was doing with his eyes being almost closed. I dont even think you could call this place slow food. That would be giving them too much credit. Ended up refunding my order and getting jets next door. I even beat the people that stayed to wait for their food.
  • NB
    Nick Brzys
    Nov 1, 2025
    1.0
    Waited an hour and a half and ended up getting a refund. It’s actually mental that I had to wait that long when there were 6 workers and all of them seemed to be working. As a service worker myself I understand the struggle but it’s crazy that it took almost an hour and a half and some were waiting 2 hours. They were all very nice and were very willing to give me a refund, so it makes me wonder if this to corporates fault. Hungry and upset, I will never come back here (late night at least).
  • DF
    Derek Frasure
    Oct 23, 2025
    1.0
    This place deserves the corporate death sentence. No one should ever eat here, nor deliver for this place; and the staff should never work anywhere that requires a moment of human interaction again. I have been here on hundreds of deliveries at all hours of the day and the experience is always the same–angry customers and app drivers, hour plus waits for food that somehow is cold immediately upon serving, missing items are the rule, unlabeled bags that sit for ages before they are called out, deliveries given out unsealed, music selections that give you whiplash as you're thrown from death metal to bluegrass to trap, overcrowding, not enough seating, not enough parking, and a drive thru line that will leave in-store customers trapped in their car for stunning lengths of time as it stretches beyond the available parking. Everything you could think to complain about and more feature here. The worst part is that it's almost impossible to get staff to speak to you, and would take a covenant with the devil himself to convince them to look up if they have an order or not, so you just wait for ages for orders that sometimes never get made. They probably issue as many refunds as they take in revenue. I cannot emphasize enough how much anyone should order from any other Taco Bell.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 1655 Plymouth Rd, Ann Arbor?

Taco Bell at 1655 Plymouth Rd, Ann Arbor is open daily from 9:00 AM to 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 9:00 AM to 4:00 AM.