Business Details
About
Coffee ShopCafeTea RoomBreakfast Restaurant
Founded in Ann Arbor Michigan, Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founders Wei & Lisa's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.5
639 reviews
5 stars
422
4 stars
157
3 stars
33
2 stars
11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and welcoming staff, with specific mentions of baristas like Gabe, Brooklyn, and Callista for their exceptional service.
Coffee Quality
The coffee received high marks for taste and quality, with many customers highlighting specific drinks like the Vietnamese Au Lait and various iced coffees.
Atmosphere
The café is noted for its cozy and spacious environment, making it a great place for studying or socializing, although some reviews mentioned noise levels from staff conversations.
Cleanliness Issues
Several customers reported cleanliness concerns, particularly in the bathrooms and seating areas, indicating a need for better maintenance.
Pricing Concerns
Some customers felt that the prices were on the higher side, comparing them to other local coffee shops and expressing a desire for more affordable options.
- CBC BNov 17, 20255.0I love this coffee shop! I visit everyday, and most of the baristas already know what I’m getting , which makes me really happy that they even remember lol. Everyone is so nice and kind, which I really appreciate. Olivia and James are honestly AMAZING, and always offer the best customer service. I always enjoy my mornings at Sweetwaters.
- KJKaitlin JonesNov 16, 20255.0The staff is very kind and friendly! I know I can depend on them to make the drinks I want and I always feel respected and taken care of. I love that it’s connected to the library too. I appreciate that upper management cares about the cleanliness and flow of their stores. I’ve seen them take orders, wash windows, and support their staff with care. It’s one of my favorite places to be in Ann Arbor!
- RSRyan StamperNov 12, 20252.0First experience. $10 for a 16 oz iced mocha with burnt espresso. Ordered with peppermint, not sure if they put peppermint in it. Was questioned about why I would want an iced drink. Turns out the person who questioned my drink order was the person who made the work schedule, because while I waited for my drink to be made she loudly complained about the difficulty of making the schedule to the staff working, then openly said "I have [name redacted] scheduled that day. They won't be much help but at least they'll be here." An overall bummer of an experience.
- DRDorene RichmondNov 11, 20255.0I went here last weekend to grab a quick coffee and ended up staying longer than I planned. The place has a nice cozy vibe, and the staff were really friendly. I ordered a caramel latte and a blueberry muffin—both were really good. The coffee was smooth and not too strong, just how I like it. It wasn’t too crowded, so it was easy to find a seat and relax for a bit. Prices were fair for the quality. Overall, a nice little spot if you want a quiet place to enjoy your coffee.
- AMAlien (MiermanA2)Nov 8, 20251.0Used to be my favorite go to for coffee. I bought earlier this week (today is 11/08/25) an Ice Creamy Double Frappe..... This was basically a normal ice coffee with a tiny bit of melted ice cream in it and it was given in the smallest cup. I drunk it all at once. Usually it's nice and thick, this was slightly thicker than water. And because I don't like making a scene I just took it and left. But unfortunately will not return.
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater
What types of sandwiches can you get at a Sweetwaters?
We offer hot, freshly made sandwiches on a bagel, biscuit, pretzel bun, and at some locations, butter croissants. Fillings include: ham, turkey, bacon, egg, and cheese!
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu
What type of events happen at a Sweetwaters?
Live Music, Pop Up Events, Coloring Night, Cookies & Milk, Game Nights, Networking Night, Spirit Night (Sports), Tasting Nights, Touch A Truck, & other community events.
Can I order Sweetwaters from DoorDash, GrubHub, UberEats?
Yes, Sweetwaters can be ordered on these apps and websites.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Latte, Cold Brew Coffee, Espresso, Cappuccino, Organic & Fair Trade Coffees & Whole-leaf Teas, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, Dragon Eye, French Vietnamese Au Lait, Chai Latte, Great Pumpkin Latte, Spice Carmel Apple, Matcha Latte, Fruit Teas, Iced Teas, Lemonades, & Tea Lemonades
Does Sweetwaters provide catering services?
Yes, Sweetwaters offers boxes of brewed coffee or tea serving 10 - 12, coffee & tea 6 packs and individually sealed bottles, assorted pastry and or dessert trays with scones, croissants, lemon bars, mini donuts, joy nut bars, cookies, brownies and cakes, & whole cakes, tiramisu. Sandwich trays of biscuit, bagel or pretzel sandwiches (10 person minimum) yogurt parfaits, potato chips
Is Sweetwaters Coffee & Tea a franchise?
Yes, Sweetwaters has 39 locations across the U.S in 11 states. If you are interested in owning a Sweetwaters Coffee & Tea, please visit our website for more information
Where is Sweetwaters Coffee & Tea located in Ann Arbor?
Sweetwaters Coffee & Tea is located at 123 W Washington St, Ann Arbor, MI 48104.
What are the operating hours of Sweetwaters Coffee & Tea?
Sweetwaters Coffee & Tea is open daily from 6:00 AM to 11:00 PM.
What types of coffee and tea does Sweetwaters offer?
Sweetwaters offers a variety of specialty coffees such as Latte, Cold Brew, Espresso, Mocha, and unique drinks like Creme Caramel and French Vietnamese Au Lait. Their tea selection includes Pomegranate Green, Oolong, Chai, Matcha, and herbal teas.
Can I order Sweetwaters Coffee & Tea online or via delivery apps?
Yes, you can order Sweetwaters coffee and tea online through their website, app, and via DoorDash, Grubhub, UberEats, Postmates, and eZcater.
Does Sweetwaters provide catering services for events?
Yes, Sweetwaters offers catering options including brewed coffee and tea boxes, pastry and dessert trays, sandwich trays, and whole cakes for events.
What kind of food is available at Sweetwaters Coffee & Tea?
Sweetwaters offers breakfast sandwiches, hot sandwiches on various breads, and a range of pastries and desserts such as scones, croissants, cookies, and cakes.
Is Sweetwaters Coffee & Tea a franchise and how many locations do they have?
Yes, Sweetwaters is a franchise with 39 locations across 11 states in the U.S.
What nearby dining options are close to Sweetwaters Coffee & Tea in Ann Arbor?
Nearby dining options include The Earle Restaurant (Italian & French cuisine), Frita Batidos (Cuban and burger restaurant), Logan: An American Restaurant, Cafe Zola (European cuisine), and The Cellar Wine Bar (European restaurant).
What nearby services and entertainment options can customers enjoy near Sweetwaters?
Customers can explore nearby services such as Nichols, Sacks, Slank, Sendelbach, Buiteweg & Solomon PC for legal services, and enjoy entertainment at Blue Monk Studio yoga studio or Grizzly Peak Brewing Company pub and brewery.
How can nearby attractions help customers visiting Sweetwaters?
Visitors can combine their visit to Sweetwaters with nearby beauty salons like One One Nine or enjoy a smoothie at Samba Bowls Ann Arbor. These nearby places enhance the local experience, making it convenient to enjoy a coffee before or after other activities.