Panera Bread

3.9
849 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3611 Plymouth Road, Ann Arbor, MI
48105, United States

Hours

Reviews

3.9
849 reviews
5 stars
388
4 stars
207
3 stars
106
2 stars
51
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, especially in the drive-thru, with many experiencing delays of 20-50 minutes.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, portion sizes, and availability of menu items.

Cleanliness

Several reviews highlighted unsanitary conditions in the bathrooms and dining areas, with sticky floors and dirty tables being common complaints.

Customer Service

Mixed feedback on staff interactions; while some praised friendly service, others reported rude behavior and poor customer care.

Value for Money

Many customers felt that the prices were high relative to the quality and portion sizes of the food offered.
  • RG
    Riya Gupta
    Nov 11, 2025
    5.0
    Good Sandwiches, soups.
  • OD
    Oluwaseun Dada
    Nov 7, 2025
    5.0
    All Paneras are amazing lol. This location is particularly clean.
  • LA
    LeeLee A
    Oct 24, 2025
    3.0
    Their drive thru has been closed the past two times I visited their Plymouth Rd location in Ann Arbor. This is very inconvenient.
  • SK
    Shannon Kay
    Oct 12, 2025
    1.0
    I’ve been to waffle houses with better food and cleaner facilities than this Panera bread. I came with my family on a Sunday evening and the floors were sticky and most of the food was sold out to start. Next when I used the bathrooms the floors were also sticky, toilet paper on the floors in both stalls and there were dirty used panties in one of the paper bag bins on the wall 🤮Then when we ordered in they had no plates. Just a below average experience. Save yourself the money and go to plum market next store and get better food , atmosphere and cleaner facilities.
  • DD
    Donna
    Oct 11, 2025
    1.0
    I ordered a "Pick 2" with broccoli cheese soup and a half chicken salad sandwich. My soup was lukewarm and half full, and there was so little chicken salad in the sandwich that I couldn't even taste it between the greens and the tomato. My husband's whole chicken salad sandwich was the same story. This food is not inexpensive. Over $20, and we left still hungry.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Ann Arbor accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Ann Arbor?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.