Panera Bread

4.0
933 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
903 West Eisenhower Parkway, Ann Arbor, MI
48103, United States

Hours

Reviews

4.0
933 reviews
5 stars
447
4 stars
249
3 stars
107
2 stars
58
1 star
72

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables, floors, and dishes, indicating a lack of cleanliness in the dining area.

Service Quality

Feedback varied, with some praising friendly staff and quick service, while others experienced poor customer service and long wait times.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, low ingredient quality, and high prices relative to portion sizes.

Order Accuracy

Several customers noted issues with incorrect or incomplete orders, particularly with online and pickup orders.

Atmosphere

The atmosphere received mixed reviews, with some finding it welcoming and others describing it as cramped and uninviting.
  • LL
    Louvonia Logwood
    4 days ago
    5.0
    The customer service was great. She was friendly. My food was good too. My son and I enjoyed it
  • JC
    Jon Cantrel
    Nov 14, 2025
    1.0
    Paid for a steak breakfast sandwich on ciabatta and was given a an old, burnt, pork sausage croissant, I don’t even eat pork!! and I truly believe it was out of blatant disrespect based on the name and appearance of the person picking up the food! Absolutely abhorrent and disgusting behavior! Will never order from a Panera again! 0/5💨 flame rating for any restaurant ever
  • YY
    yuan yuan
    Nov 5, 2025
    1.0
    I ordered two full sandwiches online from this Panera Bread location, and the portion size was shockingly small. I've had Panera at other locations, and the sandwiches there were always properly made. However, what I received this time was completely different — not even close to Panera’s usual standard and honestly not acceptable. Very disappointing experience.
  • TK
    Tony K
    Nov 4, 2025
    2.0
    The staff is nice , the food took a while , but my biggest problem was the condition of the place. I was going to eat there but when I saw the floors and the walls , I said absolutely not. Very dirty and the walls were falling apart. As bad as that was , the bathroom was the worst. It literally made me feel sick. It smelled like a bathroom in a night club and there was hair and piss all over the place. Definitely sticking to the washtenaw location.
  • JR
    Jaxon Rynder
    Oct 31, 2025
    5.0
    My Order was a little behind and i was kinda pressing the guys behind the counter. They hooked it up with extra cookies and bread etc. I felt bad for sure haha granted it was taking a long time it wasn’t the kids fault. Here’s to hoping the dude that gave me some free food sees this. Thanks dawg.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Ann Arbor?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.