Panera Bread

4.0
935 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
903 West Eisenhower Parkway, Ann Arbor, MI
48103, United States

Hours

Reviews

4.0
935 reviews
5 stars
448
4 stars
249
3 stars
107
2 stars
58
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of individual employees who provided excellent service.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, floors, and bathrooms, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were frequent complaints about incorrect orders, small portion sizes, and overall dissatisfaction with the quality.

Wait Times

Several reviews noted long wait times for food, both for in-store orders and online pickups, contributing to customer frustration.

Value for Money

Customers expressed concerns about the high prices relative to portion sizes and quality, questioning the overall value of their meals.
  • WW
    WP
    4 days ago
    1.0
    overpriced cafeteria food. the chicken salad sandwich in particular has gone downhill. chicken salad puree served with a pinch of rotten greens, way too many tomatoes on some crappy stale bread. for $10… should have gone across the street to DiBella’s
  • IC
    Irene Caton
    6 days ago
    1.0
    I order soup and bread for my dinner. When I called to let them know items were missing I unfortunately got Quintin. I told him my bread was missing and he replied too bad. This place is called Panara Bread shouldn't be ""too bad" should be "sorry" after all it is called Panarea Bread. Not ok to talk to a Customer that way ever. I deserved my soup replaced wirh my bread so someone in thar company tell Quintin he works for a bread co.
  • BC
    Beth Chapin
    Dec 13, 2025
    4.0
    Big shout out to Terry who helped with my bread issue today. Your resolution made my kid's day. Thank you.
  • LL
    Louvonia Logwood
    Nov 20, 2025
    5.0
    The customer service was great. She was friendly. My food was good too. My son and I enjoyed it
  • JC
    Jon Cantrel
    Nov 14, 2025
    1.0
    Paid for a steak breakfast sandwich on ciabatta and was given a an old, burnt, pork sausage croissant, I don’t even eat pork!! and I truly believe it was out of blatant disrespect based on the name and appearance of the person picking up the food! Absolutely abhorrent and disgusting behavior! Will never order from a Panera again! 0/5💨 flame rating for any restaurant ever

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Ann Arbor?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.