CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted significant cleanliness issues, particularly in the bathrooms, with reports of unsanitary conditions.
Service Quality
Customers experienced inconsistent service, with some praising friendly staff while others reported rude behavior and poor management responses.
Food Quality
There were numerous complaints about food quality, including undercooked items, incorrect orders, and dissatisfaction with portion sizes.
Customer Experience
While some customers enjoyed their visits and appreciated the atmosphere, many expressed frustration over order accuracy and overall dining conditions.
JJ
Jenna
Feb 8, 2026
2.0
Unfortunately had a poor experience at this Panera location...when we sat down our table still had stains and marks on it so we cleaned it ourselves with a wipe. My salad had the wrong dressing on it, the soup portions were less than half of the bowl (for both of us), and my friend received the wrong soup entirely. My spoon was dirty and his fork was dirty. There was no decaf coffee at all so I reluctantly settled for tea, but the hot water (pictured) tasted like old dirty coffee grounds because they must have previously used the thermos for coffee (you can even see the water is slightly tinted in color and has a few grounds in it). I'd recommend that the manager steps in and helps the staff...they are probably overworked and underpaid.
ES
Eric Stromel
Jan 17, 2026
1.0
I used to be a every other day customer at Panera... until two days ago....two days ago I went to panera bread and I was filling my cup with the lemonade I just bought and a manager asked me if I was the one who made a mess all over the table and to clean it up and I said I wasn't but I would clean it up regardless he thanked me and walked away...I didn't think any thing of it until today...and I decided to warn everyone not to go to the panera bread by arborland between barnes and noble and whole foods...if you do end up still going there after reading this be prepared to be asked to clean up someone else's mess
JR
John Roberts
Jan 17, 2026
1.0
I saw a manager drop someones food pick it up blow on it and serve it... please if you have any self respect do not eat here! 0 out of 5 stars
RS
Ryan Smith
Jan 17, 2026
1.0
I was a customer and I fell asleep for a second and the manager put his disgusting hands on me and tried to shake me awake... unacceptable you are not to put your hands on a customer... completely una8
DD
Darien Domanik
Jan 12, 2026
1.0
My food was served uncooked. I came in to study, I've been very busy this week and didn't have time to put up with this. I ordered my food and it didn't take long for it to be done that was great. however my Mac and cheese was watery and not even cooked. my bread was stale. and overall a disgusting experience. when I went up to the counter I was told "I can't take it back but there's a microwave right there." I spent a good 38 dollars on unedible food. do not eat here.
Does Panera Bread in Ann Arbor accept reservations?
No, Panera Bread in Ann Arbor does not accept reservations.
What are the opening hours of Panera Bread Ann Arbor?
Panera Bread Ann Arbor is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Can I order food delivery from Panera Bread Ann Arbor?
Yes, Panera Bread Ann Arbor offers delivery service daily between 6:00 AM and 9:00 PM, except on Sundays when delivery starts at 7:00 AM.
Does Panera Bread Ann Arbor provide online ordering and rapid pick-up?
Yes, customers can order online for rapid pick-up or delivery through the Panera Bread website or mobile app.
What types of meals are served at Panera Bread Ann Arbor?
Panera Bread Ann Arbor serves breakfast, brunch, lunch, and dinner meals.
What payment methods are accepted at Panera Bread Ann Arbor?
Panera Bread Ann Arbor accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Panera Bread Ann Arbor have a drive-thru service?
No, this Panera Bread location does not have a drive-thru service.
Which nearby locations can I visit before or after dining at Panera Bread Ann Arbor?
Nearby, you can visit Barnes & Noble to browse books, Allegro Coffee Company for additional coffee options, or Whole Foods Market for organic groceries.
Are there wellness or fitness spots near Panera Bread Ann Arbor?
Yes, there are yoga studios like Bikram Yoga and Hot Yoga Ann Arbor, as well as Restore Hyper Wellness spa nearby for relaxation and fitness.
Where can I find mobile phone stores near Panera Bread Ann Arbor?
Nearby mobile phone stores include the AT&T Store and Cellular & More, which offer mobile accessories and services.
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