Panera Bread

4.0
874 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

3205 Washtenaw Avenue, Ann Arbor, MI
48104, United States
(734) 677-0400
https://www.panerabread.com/en-us/cafe/locations/mi/ann-arbor/3205-washtenaw-avenue
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3205 Washtenaw Avenue, Ann Arbor, MI
48104, United States

Hours

Reviews

4.0
874 reviews
5 stars
423
4 stars
232
3 stars
91
2 stars
29
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being undercooked or lacking in flavor and portion size.

Cleanliness

Multiple reviews highlighted poor cleanliness in the dining area and bathrooms, with some describing them as filthy.

Customer Service

While some staff were praised for their friendliness and helpfulness, others received complaints for rudeness and poor service.

Order Accuracy

Several customers experienced issues with incorrect orders and items being out of stock, leading to frustration.

Atmosphere

The location was noted for being busy and having a good atmosphere, but parking and access were challenging due to construction.
  • AA
    Alexa
    Nov 14, 2025
    5.0
    Had the harvest medley chicken salad. It was amazing. Good job.
  • RW
    Reed Wilborn
    Nov 12, 2025
    1.0
    I will gladly go out of my way to avoid this location after today and would recommend others do the same. I go to this branch as it's on my commute but 6 of my last 13 orders have just been wrong. They do not pay attention to order details; normal egg instead of egg white, wrong cheese, wrong bun, missing protein, etc. I call every time for them to process a refund and while Kim has done it begrudgingly, she has gotten increasingly snappier and more inquisitive each time. Getting disrespected after getting the wrong order THIS MANY TIMES is insane to me.
  • KS
    Kalayla Seehafer
    Sep 21, 2025
    2.0
    I don’t know if it’s because Panera isn’t making their breads fresh in stores or not or what. But the past 2 times i’ve gotten bagels from this location they are not good. They taste almost raw or undercooked. The taste is completely different than usual. Also some of the staff here is so rude. I was served cold mac n cheese so I went to the counter to address it. The girl snapped at me and told me to go and use the microwave. Love Panera, not a big fan of this location.
  • JP
    Jennifer P
    Sep 16, 2025
    5.0
    We like to go to Panera on Tuesdays for the bagel deal. Every time we have gone, Kathy has helped us. She is very patient with our order and very helpful! She has gone out of her way to help us.
  • RG
    Robert Garcia
    Sep 15, 2025
    4.0
    Usual Panera quality and service. Parking lot is a construction area right now. It's hard to get to and limited close parking.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Ann Arbor accept reservations?

No, Panera Bread in Ann Arbor does not accept reservations.

What are the opening hours of Panera Bread Ann Arbor?

Panera Bread Ann Arbor is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.