CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.
While many enjoyed the food, there were complaints about portion sizes, freshness, and accuracy of orders.
Atmosphere
The new location's atmosphere was criticized for being sterile and uninviting compared to the previous one.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, but this was inconsistent across experiences.
ED
Evette Dziedzic
3 days ago
1.0
Waiting for an online order
No drive through line no lobby line
Of the 5-6 people behind the counter one is making sandwiches
Another is wiping the same spot for five min
A male is leaving on the counter talking
A younger female with a headset puts a sticker on a bag then leans on the counter to talk
This is a good five min without any acknowledgment or food
CW
cyndy wulfsberg
Feb 18, 2026
5.0
If you need to order box lunches for a crowd, this is the place. Could not be better. Bagged, labeled and they offered me a free beverage while I waited and helped me load into my car. Call ahead to order.
TG
Tuga G
Jan 19, 2026
5.0
Best location in the area. Employees are always nice and courteous. If there is an issue they are willing to go above and beyond to correct it.
JW
Josh Walker
Jan 18, 2026
5.0
Staff is great. Super friendly and quick to answer any questions. Good atmosphere and almost always a few free tables to enjoy a coffee + catch up on some work.
CL
Chrystal Loy
Jan 13, 2026
5.0
It was quite which made it easy to talk with the person I was with. It was clean and had comfortable seating. The soup and bread are amazing.