Panera Bread

4.0
909 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
140 S Zeeb Road, Ann Arbor, MI
48103, United States

Hours

Reviews

4.0
909 reviews
5 stars
423
4 stars
254
3 stars
97
2 stars
51
1 star
84

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.

Service Quality

Feedback highlighted inconsistent service, with some staff being rude or unprofessional, while others were praised for their friendliness.

Atmosphere

The new location's atmosphere was criticized for being sterile and uninviting compared to the previous one, with complaints about noise and seating arrangements.

Food Quality

While some customers enjoyed the food, there were numerous complaints about declining quality, portion sizes, and freshness.

Speed of Service

Customers frequently mentioned slow service, particularly during peak times or when using the drive-thru.
  • TG
    Tuga G
    3 days ago
    5.0
    Best location in the area. Employees are always nice and courteous. If there is an issue they are willing to go above and beyond to correct it.
  • JW
    Josh Walker
    4 days ago
    5.0
    Staff is great. Super friendly and quick to answer any questions. Good atmosphere and almost always a few free tables to enjoy a coffee + catch up on some work.
  • CL
    Chrystal Loy
    Jan 13, 2026
    5.0
    It was quite which made it easy to talk with the person I was with. It was clean and had comfortable seating. The soup and bread are amazing.
  • JC
    Jason C
    Dec 7, 2025
    1.0
    Did shrinkflation hit Panera? Half of my orders had mini bagels - which were all placed at the bottom of the bag, then they placed the larger bagels on top to hide the small ones. On top of that, they could have divided the 30 bagels into 3+ separate bags, nope - they packed all of them in a large brown bag. All the bagels at the bottom half were crushed and smashed, additionally, lot of the bagels were overtoasted. It seems there was no care taken with this order. This is first for me.... I've gotten Tuesday Baker's Dozen, Bagel Pack and individual bagels from multiple Panera locations and never had issues. They never had issues when they were at the old location, they needed to retrain the staff to be more mindful when packing the orders. Yeah, I won’t be back at this location, plenty of other stores in town.
  • P_
    peanutinajar _
    Nov 16, 2025
    1.0
    I saw one of their managers yell at one of their employees, in an extremely excessive manner. Extremely unprofessional. Also the manager was wearing an ankle monitor.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Ann Arbor accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Ann Arbor?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.