Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.0
906 reviews
5 stars
420
4 stars
254
3 stars
97
2 stars
51
1 star
84
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.
Service Quality
Feedback highlighted inconsistent service, with some staff being rude or unprofessional, while others were praised for their friendliness.
Atmosphere
The new location's atmosphere was criticized for being sterile and uninviting compared to the previous one, with complaints about noise and seating arrangements.
Food Quality
While some customers enjoyed the food, there were numerous complaints about declining quality, portion sizes, and freshness.
Speed of Service
Customers frequently mentioned slow service, particularly during peak times or when using the drive-thru.
- JCJason CDec 7, 20251.0Did shrinkflation hit Panera? Half of my orders had mini bagels - which were all placed at the bottom of the bag, then they placed the larger bagels on top to hide the small ones. On top of that, they could have divided the 30 bagels into 3+ separate bags, nope - they packed all of them in a large brown bag. All the bagels at the bottom half were crushed and smashed, additionally, lot of the bagels were overtoasted. It seems there was no care taken with this order. This is first for me.... I've gotten Tuesday Baker's Dozen, Bagel Pack and individual bagels from multiple Panera locations and never had issues. They never had issues when they were at the old location, they needed to retrain the staff to be more mindful when packing the orders. Yeah, I won’t be back at this location, plenty of other stores in town.
- P_peanutinajar _Nov 16, 20251.0I saw one of their managers yell at one of their employees, in an extremely excessive manner. Extremely unprofessional. Also the manager was wearing an ankle monitor.
- MDMatthew DOct 22, 20252.0Slow
- MMManaseeOct 14, 20251.0I picked up my order and of course they forgot to put an item in. I shouldn’t be surprised because this is how they have operated for years- new location or not. When I called to ask about how to get my sandwich, the person on the other end was rude. Yes, you’ve had a hard day but so have I. Sorry I was short, but your response was unacceptable since you were the one who made this mistake. Be better. Especially for as much money as you’re charging.
- TTTheresa TSep 27, 20251.0I have been waiting in line for ONE LATTE at the drive through for 28 minutes and counting. ONE car has been served. This is ridiculous and I will not be returning.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Ann Arbor accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread Ann Arbor?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Is delivery available at Panera Bread in Ann Arbor?
Yes, delivery is available daily from 6:00 AM to 9:00 PM except on Sunday when it starts at 7:00 AM.
What types of meals are served at Panera Bread Ann Arbor?
They serve breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order online or use a mobile app to place my order at Panera Bread?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store for convenient ordering and rapid pickup.
Does Panera Bread have Wi-Fi and is it suitable for working on a laptop?
Yes, Panera Bread offers complimentary Wi-Fi and is suitable for working on a laptop.
Are there other food and beverage options near Panera Bread Ann Arbor?
Yes, nearby food options include Starbucks, Leo's Coney Island, Jimmy John's, Qdoba, Burger King, Slim Chickens, Wendy's, and Tropical Smoothie Cafe, offering a variety of cuisines from coffee to burgers and Mexican food.
What nearby stores can I visit for mobile phone accessories or services after dining at Panera Bread?
Nearby mobile phone stores include Verizon, Victra — Verizon Authorized Retailer, and AT&T Store, which you can visit conveniently after your meal.
Is there a place near Panera Bread Ann Arbor where I can relax or get a spa treatment?
Yes, you can visit nearby spas such as Heaven Nail & Spa, MassageLuXe, and Sharkey's Hair It Is for beauty and relaxation services.