Panera Bread

4.0
905 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
140 S Zeeb Road, Ann Arbor, MI
48103, United States

Hours

Reviews

4.0
905 reviews
5 stars
420
4 stars
254
3 stars
96
2 stars
52
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order inaccuracies.

Food Quality

While some customers praised the food, others noted declining quality, smaller portions, and issues with freshness.

Atmosphere

The new location's atmosphere received mixed reviews, with some finding it sterile and uninviting compared to the previous setting.

Staff Attitude

Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.

Positive Experiences

Despite the issues, some customers expressed satisfaction with the food and service, particularly praising specific menu items and friendly employees.
  • P_
    peanutinajar _
    Nov 16, 2025
    1.0
    I saw one of their managers yell at one of their employees, in an extremely excessive manner. Extremely unprofessional. Also the manager was wearing an ankle monitor.
  • MD
    Matthew D
    Oct 22, 2025
    2.0
    Slow
  • MM
    Manasee
    Oct 14, 2025
    1.0
    I picked up my order and of course they forgot to put an item in. I shouldn’t be surprised because this is how they have operated for years- new location or not. When I called to ask about how to get my sandwich, the person on the other end was rude. Yes, you’ve had a hard day but so have I. Sorry I was short, but your response was unacceptable since you were the one who made this mistake. Be better. Especially for as much money as you’re charging.
  • TT
    Theresa T
    Sep 27, 2025
    1.0
    I have been waiting in line for ONE LATTE at the drive through for 28 minutes and counting. ONE car has been served. This is ridiculous and I will not be returning.
  • ET
    Emily T
    Sep 19, 2025
    5.0
    My favorite lunch spot!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Ann Arbor accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Ann Arbor?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.