CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times for food, often exceeding 30 minutes, and issues with incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and tables, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment over portion sizes, incorrect ingredients, and overall value for money.
Staff Performance
Staff were noted for being friendly and helpful, but there were also complaints about rudeness and lack of efficiency, especially during busy times.
Pricing Concerns
Several reviews mentioned that the prices were considered high relative to the quality and portion sizes of the food.
AE
Anna Evans
Oct 22, 2025
1.0
if you don’t order on the app they’ll never make your food
JM
Jennifer Mietz
Oct 5, 2025
1.0
Our food took over an hour. Food was made incorrectly. The bathrooms were filthy. There was urine and toilet paper all over.
AA
Annette Andersen
Oct 5, 2025
1.0
I ordered Mac and cheese for my kids and it’s still not ready 40 minutes later. Panera used to be a nice cafe but the corporate overlords have ruined this business too. Waste of my time and money. I’ll only buy it at Costco because that’s the quality level it is now.
BV
Brett Vanderwerff
Sep 23, 2025
1.0
Expect to wait an hour for your food
CP
Cdawg P
Sep 17, 2025
4.0
Panera Bread? How about Panera Head! It was early in the afternoon on a dreary Monday. Today was a special day, however. I decided to treat myself in the best way a college student can for lunch, going to Panera Bread instead of shoveling down the same meager offerings the dining halls on campus have to offer. No more Moroccan Chicken for me! As I strolled in, I was already set on what I wanted. The Chipotle Avocado Chicken Melt. It was still in stock. Perfect. I quickly ordered it on the kiosk out front, and waited the standard 45 minute wait time for my food. No worries though, I had nowhere else to be until my 2:30 AFRO 494 Class, “How it feels to be Black in America”. As I sat in the booth by myself, sending off LinkedIn connection requests to anyone who is remotely related to this university, someone came up on me from behind. “I do that too.” She said with a smile. Stunned and embarrassed, I quickly closed the tab. But it was too late. Drat. “Haha, you can never have enough connections in this job market” I said, playing it off. “That’s true! Are you also a senior?” She replied. “No, just a sophomore.” Crap, there goes that lie. “Then why are you sending off so many requests?” “Oh you know, I like seeing the number get higher. Forget about that. What’s your name?” After the embarrassing exchange, I actually got to know her a little, and she seemed like a pretty cool gal. She started to tell me about how a recent breakup she endured had bothered her, and before you know it, she was in the Panera Bread bathroom stall with me while a homeless woman was actively ODing on Opioids the next stall over. After wrapping up, we both scurried back to the main dining area, just in time for my food to come out. I never saw her again. What an experience.
4 stars for the slightly undercooked Mac ‘N Cheese.
Does Panera Bread at 777 N University Avenue accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the regular operating hours for Panera Bread in Ann Arbor?
Panera Bread is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I order food online for pick-up or delivery from Panera Bread Ann Arbor?
Yes, you can order online for Rapid Pick-Up or Delivery through their website or mobile app.
Does Panera Bread Ann Arbor offer delivery and what are the delivery hours?
Yes, delivery is available Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What meals are served at Panera Bread in Ann Arbor?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What types of payment does Panera Bread accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What special food items is Panera Bread known for at this location?
Panera Bread specializes in You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
How can the nearby UMSI Engagement Center be useful when visiting Panera Bread?
The UMSI Engagement Center is close by and offers community and printing services, so visitors might combine a visit there with a meal at Panera Bread for convenience.
What entertainment options are near Panera Bread in Ann Arbor that I can visit before or after dining?
Nearby entertainment includes the University of Michigan - Crisler Arena, Dance Marathon at the University of Michigan, NOW studios art gallery, Hill Auditorium, and the Ann Arbor Film Festival venue.
Are there any nearby restaurants around Panera Bread if I want to try different cuisines?
Yes, there are several nearby options including Mezes Greek Grill, Hola Seoul (Korean and Asian), Silvio's Organic Pizza, Jamaican Jerk Pit, Mama Satto (Japanese), Mercy's at the Bell Tower (French), Piada Italian Street Food, and Bruegger's Bagels nearby.