Panera Bread

3.9
654 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
777 N University Avenue, Ann Arbor, MI
48104, United States

Hours

Reviews

3.9
654 reviews
5 stars
304
4 stars
170
3 stars
72
2 stars
40
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned dissatisfaction with portion sizes, food temperature, and overall quality, with some items being served incorrectly or not as expected.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and bathrooms.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for being rude or inattentive.

Pricing Concerns

Numerous reviews highlighted that the prices were considered high relative to the portion sizes and quality of food.
  • LL
    Linda Morfa Limonte
    3 days ago
    4.0
    I really enjoyed the squash soup with the pumpkin seeds depending on the location they give you enough or hardly any pumpkin seeds
  • SF
    Stephanie Fultz
    Dec 31, 2025
    2.0
    I’m not one to ever leave reviews, but damn… I came from out of town to see a family member at the hospital. We spent a decent amount of money for five people. I saved my “bowl” of soup for later coming back home. What I got is nowhere near a bowl of soup (more like a cup) and my Turkey Bacon Bravo had ONE piece of bacon on it.
  • TT
    Traci Talley
    Dec 8, 2025
    1.0
    Stopped by after attending an event at the Hill Auditorium. The drink I paid for was not what I received. Even when I asked for the correct drink I did not receive it. Buyer beware speaking up when you have not rcvd all that you pay for. Panera will not get one more dollar from me.
  • AE
    Anna Evans
    Oct 22, 2025
    1.0
    if you don’t order on the app they’ll never make your food
  • AA
    Annette Andersen
    Oct 5, 2025
    1.0
    I ordered Mac and cheese for my kids and it’s still not ready 40 minutes later. Panera used to be a nice cafe but the corporate overlords have ruined this business too. Waste of my time and money. I’ll only buy it at Costco because that’s the quality level it is now.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 777 N University Avenue accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the regular operating hours for Panera Bread in Ann Arbor?

Panera Bread is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.