CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ann Arbor is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times for food, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned dissatisfaction with portion sizes, food temperature, and overall quality, with some items being served incorrectly or not as expected.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and bathrooms.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were criticized for being rude or inattentive.
Pricing Concerns
Numerous reviews highlighted that the prices were considered high relative to the portion sizes and quality of food.
LL
Linda Morfa Limonte
3 days ago
4.0
I really enjoyed the squash soup with the pumpkin seeds depending on the location they give you enough or hardly any pumpkin seeds
SF
Stephanie Fultz
Dec 31, 2025
2.0
I’m not one to ever leave reviews, but damn…
I came from out of town to see a family member at the hospital. We spent a decent amount of money for five people.
I saved my “bowl” of soup for later coming back home. What I got is nowhere near a bowl of soup (more like a cup) and my Turkey Bacon Bravo had ONE piece of bacon on it.
TT
Traci Talley
Dec 8, 2025
1.0
Stopped by after attending an event at the Hill Auditorium. The drink I paid for was not what I received. Even when I asked for the correct drink I did not receive it. Buyer beware speaking up when you have not rcvd all that you pay for.
Panera will not get one more dollar from me.
AE
Anna Evans
Oct 22, 2025
1.0
if you don’t order on the app they’ll never make your food
AA
Annette Andersen
Oct 5, 2025
1.0
I ordered Mac and cheese for my kids and it’s still not ready 40 minutes later. Panera used to be a nice cafe but the corporate overlords have ruined this business too. Waste of my time and money. I’ll only buy it at Costco because that’s the quality level it is now.
Does Panera Bread at 777 N University Avenue accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the regular operating hours for Panera Bread in Ann Arbor?
Panera Bread is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I order food online for pick-up or delivery from Panera Bread Ann Arbor?
Yes, you can order online for Rapid Pick-Up or Delivery through their website or mobile app.
Does Panera Bread Ann Arbor offer delivery and what are the delivery hours?
Yes, delivery is available Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What meals are served at Panera Bread in Ann Arbor?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What types of payment does Panera Bread accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What special food items is Panera Bread known for at this location?
Panera Bread specializes in You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
How can the nearby UMSI Engagement Center be useful when visiting Panera Bread?
The UMSI Engagement Center is close by and offers community and printing services, so visitors might combine a visit there with a meal at Panera Bread for convenience.
What entertainment options are near Panera Bread in Ann Arbor that I can visit before or after dining?
Nearby entertainment includes the University of Michigan - Crisler Arena, Dance Marathon at the University of Michigan, NOW studios art gallery, Hill Auditorium, and the Ann Arbor Film Festival venue.
Are there any nearby restaurants around Panera Bread if I want to try different cuisines?
Yes, there are several nearby options including Mezes Greek Grill, Hola Seoul (Korean and Asian), Silvio's Organic Pizza, Jamaican Jerk Pit, Mama Satto (Japanese), Mercy's at the Bell Tower (French), Piada Italian Street Food, and Bruegger's Bagels nearby.