Outback Steakhouse

4.1
2059 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Ann Arbor on the corner of Saline Road and Oak Valley Drive across from Target.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3173 Oak Valley Drive, Ann Arbor, MI
48103, United States

Hours

Reviews

4.1
2,059 reviews
5 stars
1,075
4 stars
489
3 stars
215
2 stars
109
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food preparation, including overcooked and undercooked steaks, as well as inconsistent portion sizes and quality.

Service Experience

While some reviews praised the attentive and friendly service from specific staff members, others highlighted poor service, including long wait times and unresponsive staff.

Cleanliness

Several customers noted unsanitary conditions, particularly in food presentation and restaurant cleanliness.

Value for Money

Customers expressed dissatisfaction with the pricing relative to the quality of food received, often comparing it unfavorably to competitors.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others noted issues with staff demeanor and overall experience.
  • TR
    Tina Rutledge
    2 days ago
    1.0
    Poor service and food. The waiter who was also working the bar was not friendly at all. My steak wasn't cooked right it was over done so i canceled it. A manager or my waiter never came to my table to speak with me about the issue. Everyone walks around with a frown. Poor attitude, i didn't leave a tip that's how bad service was. I will not reture to outback( ann arbor). The staff needs more training on customer service they are lacking that
  • AC
    Ashley Carmichael
    3 days ago
    5.0
    Fries were amazing, the app could of been a bit bigger it was pretty small, but was delicious!
  • JB
    Janet B
    5 days ago
    5.0
    The staff was very happy and helpful. Food was just as we ordered and delicious.
  • CC
    Clinton
    Nov 10, 2025
    1.0
    If you have a party more than six you will not be seated together. We made reservations on the phone and were not told of this. Our party of ten was split across the isle kids and one adult and the other six adults at the other table. It was not an optimal experience and they refused to let us have back to back tables yet others came in and were allowed to do so. We were also forced to have different waiters. Not at all what I would call a good experience. The waiters were good, the food so so except for the hair in my salad but the seating was terrible. No notice just here this is what you get. We will be choosing another place the next time we have a get together all because the corporate decision the management team made.
  • IC
    Irene Caton
    Nov 4, 2025
    1.0
    Came to celebrate but was so disappointed. First hair in onion soup then when steaks came another hair in mash potatoes. Gross twice. Manager came over and said kitchen staff wears hats as the kid delivering the food hair was hanging in his face and all-over every ones food. Double yuk texas roadhouse across the street. Hint

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.