Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Ann Arbor on the corner of Saline Road and Oak Valley Drive across from Target.
While many customers praised the service and specific servers for their attentiveness and friendliness, there were also numerous complaints about poor service, including slow response times and unhelpful staff.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals, while many reported issues such as overcooked or undercooked steaks, poorly prepared sides, and unsatisfactory overall food experience.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with food presentation and hygiene, including hair found in dishes and poorly maintained salads.
Value for Money
Many customers felt that the food did not justify the prices, often comparing their experiences unfavorably to competitors like Texas Roadhouse.
CC
Code3Towing Code3Repair
2 days ago
5.0
Aaron the manager very good service
HT
Holly Tilden
Jan 5, 2026
5.0
Very good meal and beverage
YY
yees
Jan 2, 2026
4.0
Justin did an amazing job during our visit to Outback Steakhouse. He wasn’t our server, but he helped with bussing and hosting and was constantly on top of things. He was friendly, checked in when needed, and made sure the dining area stayed clean and comfortable. You could tell he really cared about doing a good job.
What really stood out was how hard he was working the whole time. He was always moving, helping different tables, and making sure everyone felt taken care of. Even though it wasn’t his assigned table, he still made the effort to help out wherever he could, which made the experience even better.
Our server, Faith, was also great. She was attentive, kind, and made sure everything came out correctly and on time. Overall, the service was excellent, and Justin and Faith both played a big role in making our visit enjoyable.
GL
greg lister
Dec 20, 2025
1.0
We went with a group of about 15 people Thursday night the broccoli was excellent that's pretty bad when I start with saying that and I'm reviewing a steak house restaurant. So my son and I both got 13oz ribeyes one of the best cuts in out opinions. We both ordered medium rare mine was more rare but both you needed a chainsaw to cut it and seasoning was totally absent and plenty of nasty fat to cut off and I know ribeyes have fat but this was way different then usual ribeye steaks we've had before. I got mashed potatoes just ok he got French fries just ok but like I said the broccoli was excellent very seasoned and on point. Pretty sorry the best thing was broccoli and the food wasn't even warm also they gave us one server which was weird with 15 people and the place was not even close to being full, well now I know why your better off going across the street to Texas Roadhouse so much better food. And the total for 2 with tip was 85 dollars what a waste of good money
JN
john N/A
Dec 14, 2025
1.0
What an uncomfortable and miserable dining experience we had 3 different servers soggy food because our server left mid meal hopefully they were just having an off night but either way I won't be back
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Ann Arbor?
Outback Steakhouse is open Monday to Thursday from 11:00 AM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view their gluten-free menu on their website.
What kinds of payment options are accepted at Outback Steakhouse?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is there a happy hour at Outback Steakhouse and when is it?
Yes, happy hour is daily from 4:00 PM to 6:00 PM.
What types of services are available for pickup and delivery?