Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The last 2 times I have been here I have waited for more than 20 minutes after being told to park to the side at the drive through. Slowest McDonald’s experience in my 45 years. Twice in a row a week apart. The first time they never brought my food out and I found it on the counter. I no longer think it was a fluke. It’s management.
JW
jia wang
1 day ago
1.0
This was by far one of the worst service experiences I have ever had at any McDonald’s.
I placed my order using the self-service kiosk (Order #973). After paying, I waited at my table for my number to be called. After 30 minutes, nothing happened. When I checked the pickup screen, my order number was not even in the system.
I brought this to the staff’s attention, and after looking at my receipt, they told me they would make it immediately. I then waited near the counter — another 30 minutes passed, and still nothing was prepared.
When I tried to politely follow up, I was treated extremely poorly. An older white female employee rudely and aggressively told me to leave the counter area. When I explained that I had already been waiting for an hour and simply wanted to know how much longer it would take, she refused to provide any explanation and instead threatened that if I did not step away, I would “get nothing.”
This is completely unacceptable behavior in any customer service setting.
Only after speaking to another employee did I eventually receive my order — after waiting a total of 1 hour and 40 minutes for fast food.
Let that sink in: nearly two hours for a basic order, combined with rude, dismissive, and threatening treatment from staff.
This reflects extremely poor management, lack of organization, and a complete disregard for customers. I strongly recommend avoiding this location unless you are prepared for long delays and unprofessional service.
I will not be returning.
AD
Amy Daykin
Mar 6, 2026
5.0
The employee who helped my sweet boy get the toy he wanted was an all star!! Thanks McDonald's employee. You made his day!
FA
Frodo Adams
Mar 6, 2026
1.0
Never been to a worse McDonald's in my life. Place was completely destroyed and messy. Staff was running in circles doing everything but their job .. I'll stick to our MSU McDonald's. Cause you wolverines are some weird characters.
GW
Grant Wurm
Mar 3, 2026
1.0
Worst experience ever. No paper in kiosk, didn’t remember my order number after 30+ minutes, they stopped serving breakfast and lost my order. ABSOLUTE WASTE OF TIME AND MONEY. Didn’t get my order, or my money back! DO NOT GO HERE!!!!
What are the operating hours for McDonald's in Ann Arbor at 2675 Plymouth?
McDonald's at 2675 Plymouth in Ann Arbor is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers several delivery options including curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available 24/7 at this location.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online for this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What types of menu options are available at this McDonald's?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, and ice cream desserts.
Is there WiFi available at this McDonald's location?
Yes, this McDonald's offers WiFi to customers.
What nearby places can I visit after dining at McDonald’s at 2675 Plymouth?
After your visit, you can explore nearby places such as the Traver Village Shopping Center, Espresso Royale coffee shop, or the El Limon Supper Club music venue.
Are there banking services close to this McDonald's?
Yes, several banks are nearby including Comerica Bank, Huntington Bank, Bank of Ann Arbor, and University of Michigan Credit Union for your financial needs.
Can I grab a coffee or dessert nearby this McDonald’s location?
Certainly! Nearby options include Espresso Royale coffee shop, SONGBiRD Cafe, The Songbird Cafe, Möge Tee bubble tea, and Orange Leaf frozen yogurt shop.
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