Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
2,200 reviews
5 stars
468
4 stars
298
3 stars
302
2 stars
191
1 star
941
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes, with some stating they waited over an hour for their orders.
Staff Attitude
Many reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions in the bathrooms.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders, missing items, and food being served cold or improperly prepared.
Positive Experiences
A few customers did report positive experiences, citing friendly staff and good food quality during less busy times.
- JMJames Mcpike1 day ago1.0I’ve been in the drive thru for like 20 minutes at this point. If I didn’t already pay for my food via the app I would have just left. I thought I’d hit up a McDonalds quick on the way home. There’s nothing quick about this location.
- TKTejas KudvaNov 16, 20251.0Absolutely terrible customer service and wait once. Therefore, I called in the next time to just check how long the wait would be. Lady on phone was extremely exasperated and refused to answer our question. Would hang up on all me and my friends as soon as we asked the very reasonable question: "How long would a mobile order take right now"
- LFL FNov 14, 20251.0It's as bad as the reviews say, at the speaker for 7 minutes and still nothing so I just left. Usually a good sign to stay away. I'm glad I didn't give them my money. Hopefully this place gets shut down because it doesn't seem it's doing too well by the locals, and I'm from out of town. All the workers were huddled up at the 2nd window just talking as I pulled away so... I'm not sure. When I worked at a drive thru I was punished if I wasn't responding within 2 minutes heaveeen forbid!!!
- RBRichard BrewingtonNov 7, 20251.0I wish I could have given zero stars While waiting for twenty min for my food I got to listen to an employee in break tell someone on the phone that they were going to beat their ass. They said cuss words and even racial slurs. She was black with blond died hair and wore a grey hat with a grey ‘m’ on it and black and white shoes. Meanwhile two other individuals kept leaving their posts to big this person even after a manager came and got on their case. (Seems like there’s no control in this store anymore). The female was black, skinny with long red braids. The male was skinny and smoking a vape in the store in view of guests. My food was ok but took forever
- JRJeni RoseNov 4, 20251.0I went thru the drive thru and asked if they had spicy McChickens and was told no, I waited in the line past the 1st window for close to seven min, and then when the guy opened the windows he handed us our bag in a very odd way and quickly closed the window. Once I tried my McChicken it was spicy and it tasted like it had a ton of pepper added to it. Also our fries were hot but overcooked.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Ann Arbor at 2675 Plymouth?
McDonald's at 2675 Plymouth in Ann Arbor is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers several delivery options including curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available 24/7 at this location.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online for this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What types of menu options are available at this McDonald's?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, and ice cream desserts.
Is there WiFi available at this McDonald's location?
Yes, this McDonald's offers WiFi to customers.
What nearby places can I visit after dining at McDonald’s at 2675 Plymouth?
After your visit, you can explore nearby places such as the Traver Village Shopping Center, Espresso Royale coffee shop, or the El Limon Supper Club music venue.
Are there banking services close to this McDonald's?
Yes, several banks are nearby including Comerica Bank, Huntington Bank, Bank of Ann Arbor, and University of Michigan Credit Union for your financial needs.
Can I grab a coffee or dessert nearby this McDonald’s location?
Certainly! Nearby options include Espresso Royale coffee shop, SONGBiRD Cafe, The Songbird Cafe, Möge Tee bubble tea, and Orange Leaf frozen yogurt shop.