McDonald's

2.6
2227 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2675 Plymouth, Ann Arbor, MI
48105, United States

Hours

Reviews

2.6
2,227 reviews
5 stars
471
4 stars
300
3 stars
302
2 stars
195
1 star
959

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Staff Attitude

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and inattentive.

Food Quality

While some customers received hot and fresh food, numerous complaints were made about cold, incorrect, or poorly prepared items.

Cleanliness

Several reviews noted unsanitary conditions in the dining area, with dirty tables and a lack of attention to cleanliness.
  • WD
    William D
    1 day ago
    1.0
    Making this review at 1159pm on Jan 10, waited around 15 minutes at the drive thru, whoever was manning it at the time really took their time till a long line formed up. Left without ordering.
  • MD
    Marc Davis
    2 days ago
    2.0
    Mcdonolds has cheapest and downgraded everything. They also have no refills on drinks. Never going there again and we used to take the family a couple times a week! They are not take out more get out!
  • TH
    Trent Herrera
    Jan 5, 2026
    1.0
    Manager swears up a storm because there are no McMuffins, then 1 minute later yells at the crew for their own swears. My BEC griddle had no egg, kitchen put a sausage on instead because it was near the end of breakfast and nobody wanted to make eggs. I come back 2 hours later for a replacement sandwich of equal value, a mccrispy deluxe no tomato, but my sandwich has tomato. Basically, they stick their “no tomato” sticker on the first box they see and give it to me. This was someone else’s sandwich. This mcdonalds is sloppy.
  • JA
    James Adams
    Jan 5, 2026
    1.0
    It's not fast food anymore. I remember when I was a kid. You go in, order for a family of four, it took about two to four minutes. Now it's 15 or more minutes. The prices are higher and the portions are smaller. The employees have no sense of urgency. They don't talk to you or even acknowledge that you are there waiting. It's a disaster.
  • TA
    tamara audrey
    Dec 30, 2025
    1.0
    1 star only because zero stars wasn’t available!!! Worse service and McDonalds! Make a note to yourself, never go through the drive thru if you see any cars. It will take forever! Drank my venti Carmel macchiato in the line and still didn’t get my food as yet 🤦🏼‍♀️ been to this McDonald many times due to it being the closest and inside and drive thru and watching paint dry was quicker and less painful ….honest review. Terrible customer service also.. 😩😩🤦🏼‍♀️🤦🏼‍♀️😣😣

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ann Arbor at 2675 Plymouth?

McDonald's at 2675 Plymouth in Ann Arbor is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers several delivery options including curbside pickup, delivery, same day delivery, and no-contact delivery.