McDonald's

Reviews

• DC

  David Carmen

  4 days ago
  1.0
  The service at the McDonald's on Lohr road in Ann Arbor is by far the worst customer service I have ever seen. Ordered through the drive thru, the server was using the wrong speaker, (I know she was talking to me because there was no one in the other lane). When she couldn't hear me she was very rude and acted like it was my fault. When I got to the window to pay, she gave me the wrong total, then when I asked for a receipt she threw a bunch at me and said that it was in there somewhere. When I pulled around to talk to the manager, she was also extremely rude and walked away while I was talking to her. I will never go to that store again. It is 3001 Lohr road in Ann Arbor, store number 13841.
• JC

  Jon Cassino

  Mar 9, 2026
  5.0
  My Big Mac and Big Arch were prepared as ordered and bagged with care. They even tossed in couple of ketchups for my fries - A+
• LC

  Luis Cassinotti

  Feb 26, 2026
  1.0
  Horrible service. Disrespectful employees, miss treating customers. Longer waiting times ever known for a fast food place. There are plenty other options for food in the area. I recommend a change of staff and for customers look for something better.
• PF

  Phil AKA Flipper

  Feb 26, 2026
  3.0
  Ordered curbside. The employee who came out was rude, I had to go back inside and get dipping sauces for my nuggets. Plus this is one ofvtge few McDonald's that is charging extra for pickles (.39 for 2 slices)
• RJ

  R Joseph

  Feb 17, 2026
  5.0
  Manager here went out of his way for me this morning. So grateful.

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